Maintenance ID 71494 - We would like to inform you that we will be performing maintenance on Sunday, April 19, 2026, during the following maintenance window:
03:00 AM - 06:00 AM EDT 02:00 AM - 05:00 AM CDT 01:00 AM - 04:00 AM MDT 12:00 AM - 03:00 AM PDT 08:00 AM - 11:00 AM BST 05:00 PM - 8:00 PM AEST
Starting at 03:00 AM EDT your services will be unavailable for up to two hours:
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during releases. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance includes new features and bug fixes, and supports our commitment to secure, modern, and compliant payment processing. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.