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About This Site
Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074
Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance 69028 - Multiple Services Affected Nov 23, 2025 03:00-06:00 EST
Maintenance ID 69028 - We would like to inform you that we will be performing maintenance on Sunday, November 23, 2025 during the following maintenance window:
03:00 AM -06:00 AM EST
02:00 AM - 05:00 AM CST
01:00 AM - 04:00 AM MST
12:00 AM - 03:00 AM PST
08:00 AM - 11:00 AM GMT
07:00 PM - 10:00 PM AEDT
Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EST:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Nov 19, 2025 - 15:31 EST
03:00 AM -06:00 AM EST
02:00 AM - 05:00 AM CST
01:00 AM - 04:00 AM MST
12:00 AM - 03:00 AM PST
08:00 AM - 11:00 AM GMT
07:00 PM - 10:00 PM AEDT
Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EST:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Nov 19, 2025 - 15:31 EST
Scheduled Maintenance 69707 - Blackbaud NetCommunity™ Release Feb 17, 2026 18:00-22:00 EST
Maintenance ID 69707 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, February 17, 2026:
11:00 PM - 3:00 AM GMT
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP17.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:22 EST
Tuesday, February 17, 2026:
11:00 PM - 3:00 AM GMT
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP17.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:22 EST
Scheduled Maintenance 69706 - Blackbaud NetCommunity™ Release Feb 17, 2026 23:00 - Feb 18, 2026 03:00 EST
Maintenance ID 69706 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, February 17, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP18.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 10:03 EST
Tuesday, February 17, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP18.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 10:03 EST
Scheduled Maintenance 69708 - Blackbaud NetCommunity™ Release Feb 17, 2026 23:00 - Feb 18, 2026 03:00 EST
Maintenance ID 69708 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, February 17, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP18.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:24 EST
Tuesday, February 17, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP18.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:24 EST
Scheduled Maintenance 70354- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Feb 18, 2026 05:00-06:30 EST
Maintenance ID 70354- Please be advised of a maintenance that is scheduled to occur on
Wednesday, February 18, 2026:
5:00 AM - 6:30 AM EST
4:00 AM - 5:30 AM CST
3:00 AM - 4:30 AM MST
2:00 AM - 3:30 AM PST
This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 10:43 EST
Wednesday, February 18, 2026:
5:00 AM - 6:30 AM EST
4:00 AM - 5:30 AM CST
3:00 AM - 4:30 AM MST
2:00 AM - 3:30 AM PST
This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 10:43 EST
Scheduled Maintenance 70179 - Multiple Services Affected Feb 18, 2026 07:00-11:00 EST
Maintenance ID 70179 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM AEDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:29 EST
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM AEDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:29 EST
Scheduled Maintenance 69508 - Financial Edge® / Raiser's Edge® Feb 18, 2026 07:00-10:00 EST
Maintenance ID 69508 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM AEDT
This maintenance is necessary to update Financial Edge® to Patch 63.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:32 EST
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM AEDT
This maintenance is necessary to update Financial Edge® to Patch 63.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:32 EST
Scheduled Maintenance 70180 - Multiple Services Affected Feb 18, 2026 18:00-22:00 EST
Maintenance ID 70180 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM GMT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:34 EST
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM GMT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:34 EST
Scheduled Maintenance 70288 - Multiple Services Affected Feb 18, 2026 23:00 - Feb 19, 2026 03:00 EST
Maintenance ID 70288 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:39 EST
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:39 EST
Scheduled Maintenance 70261 - Multiple Services Affected Feb 18, 2026 23:00 - Feb 19, 2026 03:00 EST
Maintenance ID 70261 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:41 EST
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:41 EST
Scheduled Maintenance 70287 - Multiple Services Affected Feb 18, 2026 23:00 - Feb 19, 2026 03:00 EST
Maintenance ID 70287 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:36 EST
Wednesday, February 18, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 11, 2026 - 11:36 EST
Scheduled Maintenance 70435- Multiple Services Affected Feb 19, 2026 03:00-09:00 EST
Maintenance ID 70435- Please be advised of a maintenance that is scheduled to occur on
Saturday, February 21, 2026:
12:00 AM - 6:00 AM EST
11:00 PM - 5:00 AM CST
10:00 PM - 4:00 AMMST
09:00 PM - 3:00 AMPST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, we expect your services to remain available.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 10:54 EST
Saturday, February 21, 2026:
12:00 AM - 6:00 AM EST
11:00 PM - 5:00 AM CST
10:00 PM - 4:00 AMMST
09:00 PM - 3:00 AMPST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, we expect your services to remain available.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 10:54 EST
Scheduled Maintenance 70463- Blackbaud Website Package Feb 19, 2026 07:00-08:00 EST
Maintenance ID 70463- Please be advised of a maintenance that is scheduled to occur on
Thursday, February 19, 2026:
7:00 AM - 8:00 AM EST
This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 10:58 EST
Thursday, February 19, 2026:
7:00 AM - 8:00 AM EST
This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 10:58 EST
Scheduled Maintenance 69518 - Multiple Services Affected Feb 19, 2026 23:00 - Feb 20, 2026 03:00 EST
Maintenance ID 69518 - Please be advised of a maintenance that is scheduled to occur on
Thursday, February 19, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to update Financial Edge® to Patch 63.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 15:47 EST
Thursday, February 19, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to update Financial Edge® to Patch 63.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 15:47 EST
Scheduled Maintenance 69506 - Mulitple Services Affected Feb 19, 2026 23:00 - Feb 20, 2026 03:00 EST
Maintenance ID 69506 - Please be advised of a maintenance that is scheduled to occur on
Thursday, February 19, 2026:
12:00 AM - 3:00 AM EST
11:00 PM - 2:00 AM CST
10:00 PM - 1:00 AM MST
9:00 PM - 12:00 AM PST
This maintenance is necessary to update Financial Edge® to Patch 63.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 15:44 EST
Thursday, February 19, 2026:
12:00 AM - 3:00 AM EST
11:00 PM - 2:00 AM CST
10:00 PM - 1:00 AM MST
9:00 PM - 12:00 AM PST
This maintenance is necessary to update Financial Edge® to Patch 63.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 15:44 EST
Scheduled Maintenance 69551 - Blackbaud Altru®Release Feb 19, 2026 23:00 - Feb 20, 2026 03:00 EST
Maintenance ID 69551 - Please be advised of a maintenance that is scheduled to occur on
Thursday, February 19, 2026:
11:00 PM - 03:00 AM EST
10:00 PM - 02:00 AM CST
9:00 PM - 01:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.36.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 15:50 EST
Thursday, February 19, 2026:
11:00 PM - 03:00 AM EST
10:00 PM - 02:00 AM CST
9:00 PM - 01:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.36.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 15:50 EST
Scheduled Maintenance 70165 - Blackbaud Financial Edge NXT® / Blackbaud Raiser's Edge NXT® Feb 19, 2026 23:00 - Feb 20, 2026 03:00 EST
Maintenance ID 70165 - Please be advised of a maintenance that is scheduled to occur on
Thursday, February 19, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 15:53 EST
Thursday, February 19, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Feb 13, 2026 - 15:53 EST