Scheduled Maintenance 72141 - Blackbaud eTapestry® Release
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 2026 - 03:01 EDT
Scheduled - Maintenance ID 72141 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, April 26, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
 8:00 AM - 12:00 PM BST
 5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Apr 26, 2026 03:00-07:00 EDT
Scheduled Maintenance 7852 - ServicesAffectedHere
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 2026 - 03:00 EDT
Scheduled - Maintenance ID 71852 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, April 26, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Apr 26, 2026 03:00-07:00 EDT

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

Blackbaud.com Operational
Blackbaud.com Operational
Blackbaud Customer Success Operational
Blackbaud ID Operational
signin.blackbaud.com Operational
Support Operational
Blackbaud Altru® Operational
Blackbaud Analytics Operational
Blackbaud Award Management™ Operational
Blackbaud Checkout Operational
Blackbaud CRM™ Operational
Blackbaud Direct Marketing™ Operational
Blackbaud Education Management Solutions Operational
Blackbaud Billing Management™ Operational
Blackbaud Enrollment Management System™ Operational
Blackbaud Learning Management System Operational
Blackbaud School Website System™ Operational
Blackbaud Student Information System™ Operational
Core functionality Operational
School API Operational
Blackbaud eTapestry® Under Maintenance
Blackbaud Financial Aid Management™ Operational
Blackbaud Financial Edge NXT® Operational
Accounts Payable API Operational
Blackbaud Financial Edge NXT® Operational
General Ledger API Operational
Statistical Unit API Operational
Treasury API Operational
Blackbaud Fundraiser Performance Management™ Operational
Blackbaud Giving Search™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Outcomes™ Operational
Blackbaud Guided Fundraising™ Operational
Blackbaud Impact Edge™ Operational
Blackbaud Internet Solutions™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud MobilePay™ Operational
Blackbaud MobilePay Terminal Operational
Payments API Operational
Blackbaud NetCommunity™ Operational
Blackbaud Online Express™ Under Maintenance
Blackbaud Raiser's Edge NXT® Operational
Blackbaud Raiser's Edge NXT® Operational
Communication Preference API (Beta) Operational
Constituent API Operational
Email Marketing Operational
Fundraising API Operational
Gift API Operational
List API (Beta) Operational
Online Registration Service (Beta) Operational
Opportunity API Operational
Prospect Insights Operational
Blackbaud Stewardship Management™ Operational
Blackbaud Tuition Management™ Operational
Blackbaud Website Package Operational
donorCentrics® Operational
Email Services Under Maintenance
Financial Edge® Operational
FPM Data Integration Operational
Giving Checkout® (UK) Operational
Giving Checkout™ (US) Operational
Good Move™ Operational
Grateful Patient Solution Operational
Payment Services Operational
IGAM Operational
JustGiving® from Blackbaud® Operational
Luminate Operational
Blackbaud Luminate Online® Operational
Luminate CMS Operational
Luminate Integration Operational
Luminate WebServices Operational
Team Raiser Operational
MobileMission™ Operational
OmniPoint™ Operational
Raiser's Edge® Operational
ResearchPoint™ Operational
WealthPoint® Operational
YourCause® Operational
YourCause® CSRconnect® Operational
YourCause® GrantsConnect® Operational
YourCause® Blackbaud Verified Network Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 72041- YourCause® CSRconnect® Apr 28, 2026 02:00-05:00 EDT

Maintenance ID 72041- Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 28, 2026:
2:00 AM - 5:00 AM EDT
1:00 AM - 4:00 AM CDT
12:00 AM - 3:00 AM MDT
11:00 PM - 2:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 22, 2026 - 04:31 EDT

Scheduled Maintenance 72256 - Multiple Services Affected Apr 29, 2026 09:00-13:00 EDT

Maintenance ID 72256 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, April 29, 2026:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Posted on Apr 24, 2026 - 15:23 EDT

Scheduled Maintenance 72257 - Multiple Services Affected Apr 29, 2026 23:00 - Apr 30, 2026 03:00 EDT

Maintenance ID 72257 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, April 29, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Posted on Apr 24, 2026 - 15:25 EDT

Scheduled Maintenance 72136 - Financial Edge® / Blackbaud Financial Edge NXT® Apr 30, 2026 23:00 - May 1, 2026 03:00 EDT

Maintenance ID 72136 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 30, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Posted on Apr 24, 2026 - 15:28 EDT
Apr 26, 2026
Scheduled Maintenance 72139 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 03:01 EDT
Scheduled - Maintenance ID 72139 - We would like to inform you that we will be performing maintenance on Sunday, April 26, 2026 during the following maintenance window:

3:00 AM - 06:00 AM EDT
2:00 AM - 05:00 AM CDT
1:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 8:00 PM AEST

Your services will be unavailable for up to 15 minutes between 3:00 AM and 6:00 AM EDT:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Apr 22, 14:57 EDT
Apr 25, 2026

No incidents reported.

Apr 24, 2026
Scheduled Maintenance 72051 - Blackbaud Student Information System™
Completed - The scheduled maintenance has been completed.
Apr 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:00 EDT
Scheduled - Maintenance ID 72051 - Please be advised of a maintenance that is scheduled to occur on

Friday, April 24, 2026:
4:00 AM - 8:00 AM EDT
3:00 AM - 7:00 AM CDT
2:00 AM - 6:00 AM MDT
1:00 AM - 5:00 AM PDT

This maintenance is necessary to update our annotation tool.

During this maintenance window, teachers and students will not be able to view or edit annotated documents on assignments; however, assignments may still be submitted and downloaded. Assignments submitted via Google Drive are not affected during this maintenance window.

If you have any questions, please contact support.
Apr 22, 13:56 EDT
Scheduled Maintenance 72022 - Blackbaud Financial Edge NXT® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Apr 24, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:02 EDT
Scheduled - Maintenance ID 72022 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, April 23, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Apr 17, 15:25 EDT
Scheduled Maintenance 71788 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Apr 24, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:01 EDT
Scheduled - Maintenance ID 71788 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, April 23, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles: 

KB 207465
KB 207336

If you have any questions, please contact support.
Apr 17, 14:15 EDT
Scheduled Maintenance 71888- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 24, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:01 EDT
Scheduled - Maintenance ID 71888 -Please be advised of a maintenance that is scheduled to occur on 

Thursday, April 23, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Apr 17, 15:18 EDT
Scheduled Maintenance 71892 - Blackbaud NetCommunity™
Completed - The scheduled maintenance has been completed.
Apr 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:00 EDT
Scheduled - Maintenance ID 71892 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, April 23, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Apr 17, 14:00 EDT
Apr 23, 2026
Scheduled Maintenance 72081- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 23, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 03:00 EDT
Scheduled - Maintenance ID 72081- Please be advised of a maintenance that is scheduled to occur on

Saturday, April 25, 2026:
12:00 AM - 6:00 AM EDT
11:00 PM - 5:00 AM CDT
10:00 PM - 4:00 AMMDT
09:00 PM - 3:00 AMPDT


This maintenance is necessary to perform an update in our environment.
During this maintenance window, we expect your services to remain available.

If you have any questions, please contact support.
Apr 17, 10:33 EDT
Scheduled Maintenance 71843 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 23, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 23:01 EDT
Scheduled - Maintenance ID 71843 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, April 22, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 17, 09:30 EDT
Scheduled Maintenance 71844 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 23, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 23:01 EDT
Scheduled - Maintenance ID 71844 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, April 22, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 
If you have any questions, please contact support.
Apr 17, 09:11 EDT
Scheduled Maintenance 71851 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 23, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 23:00 EDT
Scheduled - Maintenance ID 71851 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, April 22, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Apr 17, 09:21 EDT
Apr 22, 2026
Scheduled Maintenance 71720 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 22, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 18:00 EDT
Scheduled - Maintenance ID 71720 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, April 22, 2026:

 11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 17, 09:03 EDT
Scheduled Maintenance 71719 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 22, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 09:00 EDT
Scheduled - Maintenance ID 71719 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, April 22, 2026:

11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 17, 08:57 EDT
Scheduled Maintenance 71789- Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Apr 22, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 23:00 EDT
Scheduled - Maintenance ID 71789- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, April 21, 2026:

11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles: 

KB 207465
KB 207336

If you have any questions, please contact support.
Apr 15, 12:44 EDT
Scheduled Maintenance 71993- Blackbaud Financial Edge NXT® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Apr 22, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 23:01 EDT
Scheduled - Maintenance ID 71993- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, April 21, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Apr 15, 12:40 EDT
Scheduled Maintenance 71787- Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Apr 22, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 23:01 EDT
Scheduled - Maintenance ID 71787- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, April 21, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles: 

KB 207465
KB 207336

If you have any questions, please contact support.
Apr 15, 12:47 EDT
Apr 21, 2026
Scheduled Maintenance 71866- Blackbaud Financial Aid Management™/ Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Apr 21, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 05:00 EDT
Scheduled - Maintenance ID 71866- Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 21, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Apr 14, 04:23 EDT
Scheduled Maintenance 71858 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 21, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:01 EDT
Scheduled - Maintenance ID 71858 - Please be advised of a maintenance that is scheduled to occur on 

Monday, April 20, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Apr 15, 13:13 EDT
Scheduled Maintenance 71635 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 21, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:01 EDT
Scheduled - Maintenance ID 71635 - Please be advised of a maintenance that is scheduled to occur on 

Monday, April 20, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Apr 15, 13:05 EDT
Scheduled Maintenance 71792 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 21, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 23:00 EDT
Scheduled - Maintenance ID 71792 - Please be advised of a maintenance that is scheduled to occur on 

Monday, April 20, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Apr 15, 13:01 EDT
Apr 20, 2026
Scheduled Maintenance 71670 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 20, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:00 EDT
Scheduled - Maintenance ID 71670 - Please be advised of a maintenance that is scheduled to occur on 

Monday, April 20, 2026:

11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 15, 12:57 EDT
Scheduled Maintenance 71599 - Blackbaud Raiser's Edge NXT® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Apr 20, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 18:01 EDT
Scheduled - Maintenance ID 71599 - Please be advised of a maintenance that is scheduled to occur on 

Monday, April 20, 2026:

11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Apr 15, 12:43 EDT
Scheduled Maintenance 71566 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 20, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 09:00 EDT
Scheduled - Maintenance ID 71566 - Please be advised of a maintenance that is scheduled to occur on 

Monday, April 20, 2026:

11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 15, 12:40 EDT
Scheduled Maintenance 71564 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 20, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 09:00 EDT
Scheduled - Maintenance ID 71564 - Please be advised of a maintenance that is scheduled to occur on 

Monday, April 20, 2026:

11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Apr 15, 12:30 EDT
Apr 19, 2026
Scheduled Maintenance 71786 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Apr 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 03:01 EDT
Scheduled - Maintenance ID 71786 -Please be advised of a maintenance that is scheduled to occur on 

Sunday, April 19, 2026:

3:00 AM EDT - 7:00 AM EDT
2:00 AM CDT - 6:00 AM CDT
1:00 AM MDT - 5:00 AM MDT
12:00 AM PDT - 4:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles: 

KB 207465
KB 207336

If you have any questions, please contact support.
Apr 14, 12:23 EDT
Scheduled Maintenance 71882 - Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
Apr 19, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 03:01 EDT
Scheduled - Maintenance ID 71882 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, April 19, 2026:

03:00 AM - 07:00 AM EDT
02:00 AM - 06:00 AM CDT
01:00 AM - 05:00 AM MDT
12:00 AM - 04:00 AM PDT
08:00 AM - 12:00 PM BST
05:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 4 hours. 

If you have any questions, please contact support.
Apr 14, 12:08 EDT
Scheduled Maintenance 71494 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 03:00 EDT
Scheduled - Maintenance ID 71494 - We would like to inform you that we will be performing maintenance on Sunday, April 19, 2026, during the following maintenance window:

03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 8:00 PM AEST

Starting at 03:00 AM EDT your services will be unavailable for up to two hours:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during releases. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance includes new features and bug fixes, and supports our commitment to secure, modern, and compliant payment processing. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Apr 14, 12:15 EDT
Apr 18, 2026

No incidents reported.

Apr 17, 2026
Scheduled Maintenance 71783 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Apr 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 EDT
Scheduled - Maintenance ID 71783 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles:

KB 207465
KB 207336

If you have any questions, please contact support.
Apr 9, 18:27 EDT
Critical Maintenance 72084- Financial Edge® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Apr 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:01 EDT
Scheduled - Maintenance ID 72084- Please be advised of a critical maintenance that is scheduled to occur on 

Thursday, April 16, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Apr 16, 10:02 EDT
Apr 16, 2026
Critical Maintenance 72112 - Blackbaud Raiser's Edge NXT®
Completed - The scheduled maintenance has been completed.
Apr 16, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 EDT
Scheduled - Maintenance ID 72112 - Please be advised of a critical maintenance that is scheduled to occur on 

Thursday, April 16, 2026:

10:00 PM - 11:00 PM EDT
9:00 PM - 10:00 PM CDT
8:00 PM - 9:00 PM MDT
7:00 PM - 8:00 PM PDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Apr 16, 15:58 EDT
Scheduled Maintenance 71899- OmniPoint™
Completed - The scheduled maintenance has been completed.
Apr 16, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 17:00 EDT
Scheduled - Maintenance ID 71899- Please be advised of a maintenance that is scheduled to occur on

Thursday, April 16, 2026:
5:00 PM - 9:00 PM EDT
4:00 PM - 8:00 PM CDT
3:00 PM - 7:00 PM MDT
2:00 PM - 6:00 PM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes.

If you have any questions, please contact support.
Apr 9, 11:19 EDT
Scheduled Maintenance 71790 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 EDT
Scheduled - Maintenance ID 71790 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 16, 2026:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles: 

KB 207465
KB 207336

If you have any questions, please contact support.
Apr 9, 18:25 EDT
Scheduled Maintenance 71974- Blackbaud Website Package
Completed - The scheduled maintenance has been completed.
Apr 16, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 07:00 EDT
Scheduled - Maintenance ID 71974- Please be advised of a maintenance that is scheduled to occur on

Thursday, April 16, 2026:
7:00 AM - 8:00 AM EDT
6:00 AM - 7:00 AM CDT
5:00 AM - 6:00 AM MDT
4:00 AM - 5:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Apr 10, 10:44 EDT
Scheduled Maintenance 71868 - Blackbaud Financial Aid Management™/ Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Apr 16, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 05:00 EDT
Scheduled - Maintenance ID 71868- Please be advised of a maintenance that is scheduled to occur on

Thursday, April 16, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Apr 15, 15:53 EDT
Apr 15, 2026
Scheduled Maintenance 71782 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Apr 15, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:00 EDT
Scheduled - Maintenance ID 71782 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 14, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles:

KB 207465
KB 207336

If you have any questions, please contact support.
Apr 7, 13:41 EDT
Apr 14, 2026
Scheduled Maintenance 71651- Blackbaud Financial Aid Management™/ Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Apr 14, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 05:00 EDT
Scheduled - Maintenance ID 71651- Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 14, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Apr 7, 04:53 EDT
Apr 13, 2026

No incidents reported.

Apr 12, 2026
Scheduled Maintenance 71765 - Blackbaud Online Express™
Completed - The scheduled maintenance has been completed.
Apr 12, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 03:01 EDT
Scheduled - Maintenance ID 71765 - Please be advised of a maintenance that is scheduled to occur on

Sunday, April 12, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Apr 7, 13:46 EDT
Scheduled Maintenance 71781 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Apr 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 03:00 EDT
Scheduled - Maintenance ID 71781 - Please be advised of a maintenance that is scheduled to occur on

Sunday, April 12, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles: 

KB 207465
KB 207336

If you have any questions, please contact support.
Apr 7, 13:33 EDT
Scheduled Maintenance 71270 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 12, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 03:01 EDT
Scheduled - Maintenance ID 71270 - We would like to inform you that we will be performing maintenance on Sunday, April 12, 2026 during the following maintenance window:

03:00 AM - 04:00 AM EDT
02:00 AM - 03:00 AM CDT
01:00 AM - 02:00 AM MDT
12:00 AM - 01:00 AM PDT
08:00 AM - 9:00 AM BST
05:00 PM - 6:00 PM AEST

Your services will be unavailable for up to 5 minutes between 03:00 AM and 4:00 AM EDT:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. 

If you have any questions, please contact support.
Apr 7, 13:53 EDT
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