All Systems Operational

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 72145 - Blackbaud eTapestry® May 10, 2026 03:00-07:00 EDT

Maintenance ID 72145 - Please be advised of a maintenance that is scheduled to occur on

Sunday, May 10, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes.

If you have any questions, please contact support.
Posted on May 06, 2026 - 09:03 EDT

Scheduled Maintenance 72379 - Multiple Services Affected May 11, 2026 09:00-13:00 EDT

Maintenance ID 72379 - Please be advised of a maintenance that is scheduled to occur on

Monday, May 11, 2026:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Posted on May 07, 2026 - 17:36 EDT

Scheduled Maintenance 72151 - Blackbaud Luminate Online®ITC/DEV May 11, 2026 19:00-22:00 EDT

Maintenance ID 72151 - Please be advised of a maintenance that is scheduled to occur on

Monday, May 11, 2026:
7:00 PM - 10:00 PM EDT
6:00 PM - 9:00 PM CDT
5:00 PM - 8:00 PM MDT
4:00 PM - 7:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Posted on May 07, 2026 - 17:19 EDT

Scheduled Maintenance 72304 - Blackbaud Luminate Online® / Luminate WebServices May 12, 2026 01:00-05:00 EDT

Maintenance ID 72304 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, May 12, 2026:
1:00 AM - 5:00 AM EDT
12:00 AM - 4:00 AM CDT
11:00 PM - 3:00 AM MDT
10:00 PM - 2:00 AM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Posted on May 06, 2026 - 09:05 EDT

Scheduled Maintenance 72241 - Luminate WebServices Release May 12, 2026 23:00 - May 13, 2026 03:00 EDT

Maintenance ID 72241 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, May 12, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Luminate WebServices to version 1.56.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.
Posted on May 06, 2026 - 09:08 EDT

Scheduled Maintenance 71038 - Financial Edge®/ Raiser's Edge® May 14, 2026 09:00-13:00 EDT

Maintenance ID 71038 - Please be advised of a maintenance that is scheduled to occur on

Thursday, May 14, 2026:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to update Financial Edge® to Patch 64.  

During this maintenance window, your services will be unavailable for no longer than 30 minutes. 

If you have any questions, please contact support.
Posted on May 07, 2026 - 17:16 EDT

Scheduled Maintenance 72409 - OmniPoint™ May 14, 2026 17:00-21:00 EDT

Maintenance ID 72409 - Please be advised of a maintenance that is scheduled to occur on

Thursday, May 14, 2026:
5:00 PM - 9:00 PM EDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes.

If you have any questions, please contact support.
Posted on May 07, 2026 - 09:50 EDT

Scheduled Maintenance 71082 - Multiple Services Affected May 14, 2026 23:00 - May 15, 2026 03:00 EDT

Maintenance ID 71082 - Please be advised of a maintenance that is scheduled to occur on

Thursday, May 14, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to update Financial Edge® to Patch 64.  

During this maintenance window, your services will be unavailable for no longer than 30 minutes. 

If you have any questions, please contact support.
Posted on May 07, 2026 - 17:14 EDT

Scheduled Maintenance 71041 - Multiple Services Affected May 14, 2026 23:00 - May 15, 2026 03:00 EDT

Maintenance ID 71041 - Please be advised of a maintenance that is scheduled to occur on

Thursday, May 14, 2026:
11:00 AM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to update Financial Edge® to Patch 64.  

During this maintenance window, your services will be unavailable for no longer than 30 minutes. 

If you have any questions, please contact support.
Posted on May 07, 2026 - 17:10 EDT
May 8, 2026
Scheduled Maintenance 72359 - Blackbaud Financial Edge NXT®/ Financial Edge®
Completed - The scheduled maintenance has been completed.
May 8, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:00 EDT
Scheduled - Maintenance ID 72359 - Please be advised of a maintenance that is scheduled to occur on

Thursday, May 7, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
May 1, 16:22 EDT
May 7, 2026
Scheduled Maintenance 72224 - Luminate WebServices ITC/DEV
Completed - The scheduled maintenance has been completed.
May 7, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 19:00 EDT
Scheduled - Maintenance ID 72224 - Please be advised of a maintenance that is scheduled to occur on

Thursday, May 7, 2026:
7:00 PM - 10:00 PM EDT
6:00 PM - 9:00 PM CDT
5:00 PM - 8:00 PM MDT
4:00 PM - 7:00 PM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.
May 1, 16:06 EDT
Scheduled Maintenance 72363 - Blackbaud Website Package
Completed - The scheduled maintenance has been completed.
May 7, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 07:00 EDT
Scheduled - Maintenance ID 72363 - Please be advised of a maintenance that is scheduled to occur on

Thursday, May 7, 2026:
7:00 AM - 8:00 AM EDT
6:00 AM - 7:00 AM CDT
5:00 AM - 6:00 AM MDT
4:00 AM - 5:00 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 minutes.

If you have any questions, please contact support.
May 1, 16:01 EDT
May 6, 2026
Scheduled Maintenance 72300- Blackbaud Financial Edge NXT® / Financial Edge
Completed - The scheduled maintenance has been completed.
May 6, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 23:00 EDT
Scheduled - Maintenance ID 72300- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, May 5, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Apr 28, 11:56 EDT
May 5, 2026
Scheduled Maintenance 72225- Blackbaud Financial Aid Management™/ Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
May 5, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 05:00 EDT
Scheduled - Maintenance ID 72225- Please be advised of a maintenance that is scheduled to occur on

Tuesday, May 5, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Apr 28, 04:51 EDT
Scheduled Maintenance 72291- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
May 5, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 23:01 EDT
Scheduled - Maintenance ID 72291- Please be advised of a maintenance that is scheduled to occur on 

Monday, May 4, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 27, 12:40 EDT
Scheduled Maintenance 72295- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
May 5, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 23:00 EDT
Scheduled - Maintenance ID 72295- Please be advised of a maintenance that is scheduled to occur on 

Monday, May 4, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Apr 28, 11:53 EDT
Scheduled Maintenance 72290- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
May 5, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 23:00 EDT
Scheduled - Maintenance ID 72290- Please be advised of a maintenance that is scheduled to occur on 

Monday, May 4, 2026:

11:00 PM  - 3:00 AM EDT
10:00 PM  - 2:00 AM CDT
9:00 PM  - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Apr 27, 12:36 EDT
May 4, 2026
May 3, 2026
Scheduled Maintenance 72065- Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
May 3, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 03:00 EDT
Scheduled - Maintenance ID 72065- Please be advised of a maintenance that is scheduled to occur on 

Sunday, May 3, 2026:

03:00 AM - 07:00 AM EDT
02:00 AM - 06:00 AM CDT
01:00 AM - 05:00 AM MDT
12:00 AM - 04:00 AM PDT
08:00 AM - 12:00 PM BST
05:00 PM - 9:00 PM AEST


This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 4 hours. 

If you have any questions, please contact support.
Apr 27, 10:28 EDT
May 2, 2026

No incidents reported.

May 1, 2026
Scheduled Maintenance 72136 - Financial Edge® / Blackbaud Financial Edge NXT®
Completed - The scheduled maintenance has been completed.
May 1, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 23:00 EDT
Scheduled - Maintenance ID 72136 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 30, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Apr 24, 15:28 EDT
Apr 30, 2026
Scheduled Maintenance 72257 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 30, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 23:00 EDT
Scheduled - Maintenance ID 72257 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, April 29, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Apr 24, 15:25 EDT
Apr 29, 2026
Scheduled Maintenance 72256 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 29, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 09:00 EDT
Scheduled - Maintenance ID 72256 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, April 29, 2026:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 24, 15:23 EDT
Apr 28, 2026
Scheduled Maintenance 72041- YourCause® CSRconnect®
Completed - The scheduled maintenance has been completed.
Apr 28, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 02:00 EDT
Scheduled - Maintenance ID 72041- Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 28, 2026:
2:00 AM - 5:00 AM EDT
1:00 AM - 4:00 AM CDT
12:00 AM - 3:00 AM MDT
11:00 PM - 2:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Apr 22, 04:31 EDT
Apr 27, 2026

No incidents reported.

Apr 26, 2026
Scheduled Maintenance 7852 - ServicesAffectedHere
Completed - The scheduled maintenance has been completed.
Apr 26, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 03:00 EDT
Scheduled - Maintenance ID 71852 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, April 26, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Apr 20, 15:50 EDT
Scheduled Maintenance 72141 - Blackbaud eTapestry® Release
Completed - The scheduled maintenance has been completed.
Apr 26, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 03:01 EDT
Scheduled - Maintenance ID 72141 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, April 26, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
 8:00 AM - 12:00 PM BST
 5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Apr 20, 15:46 EDT
Scheduled Maintenance 72139 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 26, 03:01 EDT
Scheduled - Maintenance ID 72139 - We would like to inform you that we will be performing maintenance on Sunday, April 26, 2026 during the following maintenance window:

3:00 AM - 06:00 AM EDT
2:00 AM - 05:00 AM CDT
1:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 8:00 PM AEST

Your services will be unavailable for up to 15 minutes between 3:00 AM and 6:00 AM EDT:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Apr 22, 14:57 EDT
Apr 25, 2026

No incidents reported.

Apr 24, 2026
Scheduled Maintenance 72051 - Blackbaud Student Information System™
Completed - The scheduled maintenance has been completed.
Apr 24, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 04:00 EDT
Scheduled - Maintenance ID 72051 - Please be advised of a maintenance that is scheduled to occur on

Friday, April 24, 2026:
4:00 AM - 8:00 AM EDT
3:00 AM - 7:00 AM CDT
2:00 AM - 6:00 AM MDT
1:00 AM - 5:00 AM PDT

This maintenance is necessary to update our annotation tool.

During this maintenance window, teachers and students will not be able to view or edit annotated documents on assignments; however, assignments may still be submitted and downloaded. Assignments submitted via Google Drive are not affected during this maintenance window.

If you have any questions, please contact support.
Apr 22, 13:56 EDT
Scheduled Maintenance 72022 - Blackbaud Financial Edge NXT® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Apr 24, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:02 EDT
Scheduled - Maintenance ID 72022 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, April 23, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Apr 17, 15:25 EDT
Scheduled Maintenance 71788 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Apr 24, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:01 EDT
Scheduled - Maintenance ID 71788 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, April 23, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles: 

KB 207465
KB 207336

If you have any questions, please contact support.
Apr 17, 14:15 EDT
Scheduled Maintenance 71888- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Apr 24, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:01 EDT
Scheduled - Maintenance ID 71888 -Please be advised of a maintenance that is scheduled to occur on 

Thursday, April 23, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Apr 17, 15:18 EDT
Scheduled Maintenance 71892 - Blackbaud NetCommunity™
Completed - The scheduled maintenance has been completed.
Apr 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:00 EDT
Scheduled - Maintenance ID 71892 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, April 23, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Apr 17, 14:00 EDT
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