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Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074
Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance 73586- Blackbaud CRM™ / Blackbaud Internet Solutions™ Jul 5, 2026 03:00-07:00 EDT
Maintenance ID 73586- Please be advised of a maintenance that is scheduled to occur on
Sunday, July 5, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 11:58 EDT
Sunday, July 5, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 11:58 EDT
Scheduled Maintenance 73365- Blackbaud eTapestry® Jul 5, 2026 03:00-07:00 EDT
Maintenance ID 73365- Please be advised of a maintenance that is scheduled to occur on
Sunday, July 5, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST
This maintenance is necessary to upgrade Blackbaud eTapestry® to version 7.99.0.
During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 12:07 EDT
Sunday, July 5, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST
This maintenance is necessary to upgrade Blackbaud eTapestry® to version 7.99.0.
During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 12:07 EDT
Scheduled Maintenance 73607- Financial Edge / Raiser's Edge Jul 7, 2026 09:00-13:00 EDT
Maintenance ID 73607 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 7, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jun 30, 2026 - 11:48 EDT
Tuesday, July 7, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jun 30, 2026 - 11:48 EDT
Scheduled Maintenance 73605 - Raiser's Edge Jul 7, 2026 18:00-22:00 EDT
Maintenance ID 73605 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 7, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jun 30, 2026 - 11:45 EDT
Tuesday, July 7, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jun 30, 2026 - 11:45 EDT
Scheduled Maintenance 73463 - Blackbaud Luminate Online® ITC/DEV Release 26.2.0 Jul 7, 2026 19:00-22:00 EDT
Maintenance ID 73463 - Please be advised of a maintenance that is scheduled to occur on
Your Luminate Online ITC site has been scheduled to be upgraded to version 26.2.0 on Tuesday, July 7, 2026. Work will begin at 6:00 PM CDT (UTC -5) and complete by 9:00 PM CDT.
This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.
During the site upgrade process, a warning will be displayed informing visitors that they should avoid entering any data and that they may be required to log in again. The site will remain available throughout the process; however, there will be a period of a few minutes where authenticated sessions are dropped and visitors have to log in again due to session invalidation. Please note features in the release may be enabled in-product at a later date; see release notes for details. Another email will be sent to you confirming when the features have been turned on.
The work is planned on the following schedule:
6:00 PM CDT (UTC -5) - Your ITC site will display a maintenance warning message advising against entering data.
All maintenance should be complete by 9:00 PM CDT.
Please see the release notes. for details on this update.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 09:41 EDT
Your Luminate Online ITC site has been scheduled to be upgraded to version 26.2.0 on Tuesday, July 7, 2026. Work will begin at 6:00 PM CDT (UTC -5) and complete by 9:00 PM CDT.
This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.
During the site upgrade process, a warning will be displayed informing visitors that they should avoid entering any data and that they may be required to log in again. The site will remain available throughout the process; however, there will be a period of a few minutes where authenticated sessions are dropped and visitors have to log in again due to session invalidation. Please note features in the release may be enabled in-product at a later date; see release notes for details. Another email will be sent to you confirming when the features have been turned on.
The work is planned on the following schedule:
6:00 PM CDT (UTC -5) - Your ITC site will display a maintenance warning message advising against entering data.
All maintenance should be complete by 9:00 PM CDT.
Please see the release notes. for details on this update.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 09:41 EDT
Scheduled Maintenance 73336- Blackbaud Financial Edge NXT® / Financial Edge® Jul 7, 2026 23:00 - Jul 8, 2026 03:00 EDT
Maintenance ID 73336- Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 7, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 45 minutes.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 12:18 EDT
Tuesday, July 7, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 45 minutes.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 12:18 EDT
Scheduled Maintenance 72148- Blackbaud Altru® Jul 7, 2026 23:00 - Jul 8, 2026 03:00 EDT
Maintenance ID 72148- Please be advised of maintenance that is scheduled to occur on
Tuesday, July 7, 2026:
11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.37.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Posted on Jun 30, 2026 - 11:01 EDT
Tuesday, July 7, 2026:
11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.37.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Posted on Jun 30, 2026 - 11:01 EDT
Scheduled Maintenance 73606 - Financial Edge® / Raiser's Edge® Jul 7, 2026 23:00 - Jul 8, 2026 03:00 EDT
Maintenance ID 73606 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 7, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 09:54 EDT
Tuesday, July 7, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jul 01, 2026 - 09:54 EDT
Scheduled Maintenance 73360- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Jul 8, 2026 05:00-06:40 EDT
Maintenance ID 73360- Please be advised of a maintenance that is scheduled to occur on
Wednesday, July 8, 2026
5:00 AM - 6:40 AM EDT
4:00 AM - 5:40 AM CDT
3:00 AM - 4:40 AM MDT
2:00 AM - 3:40 AM PDT
This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Jul 03, 2026 - 10:13 EDT
Wednesday, July 8, 2026
5:00 AM - 6:40 AM EDT
4:00 AM - 5:40 AM CDT
3:00 AM - 4:40 AM MDT
2:00 AM - 3:40 AM PDT
This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Jul 03, 2026 - 10:13 EDT
Scheduled Maintenance 73645- Blackbaud Raiser's Edge NXT® Jul 8, 2026 21:00 - Jul 9, 2026 01:00 EDT
Maintenance ID 73645- Please be advised of a maintenance that is scheduled to occur on
Wednesday, July 8, 2026:
9:00 PM - 1:00 AM EDT
8:00 PM - 12:00 AM CDT
7:00 PM - 11:00 PM MDT
6:00 PM - 10:00 PM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 13:14 EDT
Wednesday, July 8, 2026:
9:00 PM - 1:00 AM EDT
8:00 PM - 12:00 AM CDT
7:00 PM - 11:00 PM MDT
6:00 PM - 10:00 PM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 13:14 EDT
Scheduled Maintenance 73609 - Financial Edge® / Raiser's Edge® Jul 9, 2026 11:00-15:00 EDT
Maintenance ID 73609 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 9, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 11:10 EDT
Thursday, July 9, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 11:10 EDT
Scheduled Maintenance 73610 - Financial Edge® / Raiser's Edge® Jul 9, 2026 11:00-15:00 EDT
Maintenance ID 73610 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 9, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 11:07 EDT
Thursday, July 9, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 11:07 EDT
Scheduled Maintenance 73604 - Financial Edge® / Raiser's Edge® Jul 9, 2026 11:00-15:00 EDT
Maintenance ID 73604 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 9, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 11:01 EDT
Thursday, July 9, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 11:01 EDT
Scheduled Maintenance 73608 - Financial Edge® / Raiser's Edge® Jul 9, 2026 11:00-15:00 EDT
Maintenance ID 73608 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 9, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 11:04 EDT
Thursday, July 9, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 11:04 EDT
Scheduled Maintenance 72149- Blackbaud Altru® Release Jul 9, 2026 23:00 - Jul 10, 2026 03:00 EDT
Maintenance ID 72149- Please be advised of a maintenance that is scheduled to occur on
Thursday, July 9, 2026:
11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.37.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 13:22 EDT
Thursday, July 9, 2026:
11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.37.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 13:22 EDT
Scheduled Maintenance 72780- ResearchPoint™ Release 5.37 Jul 10, 2026 20:00 - Jul 11, 2026 00:00 EDT
Maintenance ID 72780- In accordance with your Blackbaud Application Hosting Agreement, we are providing your organization with advanced notice of an upcoming product update. Your ResearchPoint™ database will be upgraded to the most recent version, 5.37, beginning on:
Friday, July 10, 2026:
8:00 PM - 12:00 AM EDT
7:00 PM - 11:00 PM CDT
6:00 PM - 10:00 PM MDT
5:00 PM - 9:00 PM PDT
This release contains minor bug and platform enhancements. For more information on recent updates view our release notes here.
During this upgrade, access to your ResearchPoint database will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Jul 03, 2026 - 11:01 EDT
Friday, July 10, 2026:
8:00 PM - 12:00 AM EDT
7:00 PM - 11:00 PM CDT
6:00 PM - 10:00 PM MDT
5:00 PM - 9:00 PM PDT
This release contains minor bug and platform enhancements. For more information on recent updates view our release notes here.
During this upgrade, access to your ResearchPoint database will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Jul 03, 2026 - 11:01 EDT