All Systems Operational

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 74957 - OmniPoint™ Aug 27, 2026 17:00-21:00 EDT

Maintenance ID 74957 - Please be advised of a maintenance that is scheduled to occur on

Thursday, August 27, 2026:

5:00 PM - 9:00 PM EDT
4:00 PM - 8:00 PM CDT
3:00 PM - 7:00 PM MDT
2:00 PM - 6:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.

Posted on Aug 21, 2026 - 11:20 EDT

Scheduled Maintenance 75100 - Blackbaud CRM™ / Blackbaud Internet Solutions™ Aug 31, 2026 23:00 - Sep 1, 2026 03:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 2026 - 02:08 EDT
Scheduled - Maintenance ID 75100 - Please be advised of a maintenance that is scheduled to occur on

Monday, August 31, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT



This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Aug 25, 2026 - 12:38 EDT

Scheduled Maintenance 74327 - Blackbaud Altru® Release 5.38 Sep 1, 2026 23:00 - Sep 2, 2026 03:00 EDT

Maintenance ID 74327 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, September 1, 2026:

11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud Altru® to version 5.38.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.

Posted on Aug 25, 2026 - 12:13 EDT

Scheduled Maintenance 75085 - Blackbaud Financial Edge NXT® / Financial Edge® Sep 1, 2026 23:00 - Sep 2, 2026 03:00 EDT

Maintenance ID 75085 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, September 1, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.

Posted on Aug 25, 2026 - 12:09 EDT

Scheduled Maintenance 74855 - ResearchPoint™ Release 5.38 Sep 10, 2026 23:00 - Sep 11, 2026 03:00 EDT

Maintenance ID 74855- Please be advised of a maintenance that is scheduled to occur on

Thursday, September 10, 2026:

11:00 PM  -  3:00 AM EDT
10:00 PM  -  2:00 AM CDT
9:00 PM  -  1:00 AM MDT
8:00 PM  -   12:00 AM PDT

This release contains minor bug and platform enhancements. For more information on recent updates view our release notes here.

During this upgrade, access to your ResearchPoint database will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.

Posted on Aug 25, 2026 - 12:24 EDT

Aug 27, 2026

No incidents reported today.

Aug 26, 2026

Completed - The scheduled maintenance has been completed.
Aug 26, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:03 EDT
Scheduled - Maintenance ID 74787 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.

Aug 18, 10:30 EDT
Completed - The scheduled maintenance has been completed.
Aug 26, 00:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 EDT
Scheduled - Maintenance ID 74918 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 12:00 AM EDT
10:00 PM - 11:00 PM CDT
9:00 PM - 10:00 PM MDT
8:00 PM - 09:00 PM PDT

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 5 minutes. 


If you have any questions, please contact support.

Aug 18, 10:57 EDT
Completed - The scheduled maintenance has been completed.
Aug 26, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:02 EDT
Scheduled - Maintenance ID 74866 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 12:00 AM EDT
10:00 PM - 11:00 PM CDT
9:00 PM - 10:00 PM MDT
8:00 PM - 9:00 PM PDT

Wednesday, August 26, 2026:

1:00 PM - 2:00 PM AEST
4:00 AM - 5:00 AM BST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, the services for self-hosted customers will be unavailable for no longer than 15 minutes. Please avoid scheduling long-running business processes or jobs, as they will be stopped during the maintenance.

Blackbaud-hosted customers - we expect your services to remain available during the maintenance.

If you have any questions, please contact support.

Aug 21, 12:51 EDT
Completed - The scheduled maintenance has been completed.
Aug 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:01 EDT
Scheduled - Maintenance ID 74457 - Please be advised of a maintenance that is scheduled to occur on

Thursday, August 27, 2026:

11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.

Aug 21, 12:06 EDT

Aug 25, 2026

Completed - The scheduled maintenance has been completed.
Aug 25, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 18:00 EDT
Scheduled - Maintenance ID X74460 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 1:00 AM BST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.

Aug 18, 10:27 EDT
Completed - The scheduled maintenance has been completed.
Aug 25, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 09:00 EDT
Scheduled - Maintenance ID 74455 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 1:00 AM AEST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.

Aug 18, 10:24 EDT
Completed - The scheduled maintenance has been completed.
Aug 25, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 05:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 18, 09:32 EDT
Scheduled - Maintenance ID 74698 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform an update to our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.



If you have any questions, please contact support.

Aug 18, 09:31 EDT
Completed - The scheduled maintenance has been completed.
Aug 25, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 02:00 EDT
Scheduled - Maintenance ID 74999 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026
2:00 AM - 5:00 AM EDT
1:00 AM - 4:00 AM CDT
12:00 AM - 3:00 AM MDT
11:00 PM - 2:00 AM PDT
7:00 AM - 10:00 AM BST
4:00 PM - 7:00 PM AEST

Your services will be unavailable for up to 15 minutes between 02:00 AM and 5:00 AM EDT:

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.

Aug 20, 12:59 EDT

Aug 24, 2026

No incidents reported.

Aug 23, 2026

Completed - The scheduled maintenance has been completed.
Aug 23, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:02 EDT
Scheduled - Maintenance ID 74887- Please be advised of a maintenance that is scheduled to occur on 

Sunday, August 23, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.

Aug 17, 13:56 EDT
Completed - The scheduled maintenance has been completed.
Aug 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:01 EDT
Scheduled - Maintenance ID 74471- Please be advised of a maintenance that is scheduled to occur on 

Sunday, August 23, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Aug 17, 13:54 EDT
Completed - The scheduled maintenance has been completed.
Aug 23, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:00 EDT
Scheduled - Maintenance ID 74372- We would like to inform you that we will be performing maintenance on Sunday, August 23, 2026 during the following maintenance window:

03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 8:00 PM AEST

Starting at 03:00 AM EDT your services will be unavailable for up to two hours:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

If you have any questions, please contact support.

Aug 17, 13:43 EDT

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Completed - The scheduled maintenance has been completed.
Aug 20, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 03:00 EDT
Scheduled - Maintenance ID 74823- Please be advised of a maintenance that is scheduled to occur on

Saturday, August 22, 2026:
12:00 AM - 6:00 AM EDT
11:00 PM - 5:00 AM CDT
10:00 PM - 4:00 AM MDT
09:00 PM - 3:00 AM PDT


This maintenance is necessary to perform an update in our environment.
During this maintenance window, we expect your services to remain available.

If you have any questions, please contact support.

Aug 13, 08:57 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 07:00 EDT
Scheduled - Maintenance ID 74886- Please be advised of a maintenance that is scheduled to occur on

Thursday, August 20, 2026:

7:00 AM - 8:00 AM EDT
6:00 AM - 7:00 AM CDT
5:00 AM - 6:00 AMMDT
4:00 AM - 5:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.

Aug 14, 11:31 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 03:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 23:00 EDT
Scheduled - Maintenance ID 74420 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, August 19, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Aug 12, 12:55 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 23:01 EDT
Scheduled - Maintenance ID 74466 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, August 19, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Aug 12, 12:49 EDT
Completed - The scheduled maintenance has been completed.
Aug 20, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 23:01 EDT
Scheduled - Maintenance ID 74470 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, August 19, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Aug 12, 12:51 EDT

Aug 19, 2026

Completed - The scheduled maintenance has been completed.
Aug 19, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 18:00 EDT
Scheduled - Maintenance ID 74436 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, August 19, 2026:

11:00 PM - 3:00 AM BST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Aug 12, 12:59 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 09:00 EDT
Scheduled - Maintenance ID 74434 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, August 19, 2026:

11:00 PM - 3:00 AM AEST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Aug 12, 13:01 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 23:00 EDT
Scheduled - Maintenance ID 74595 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 18, 2026:

11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud Altru® to version 5.38.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.

Aug 11, 15:07 EDT
Completed - The scheduled maintenance has been completed.
Aug 19, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 23:01 EDT
Scheduled - Maintenance ID 74702 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 18, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 PM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.

Aug 11, 15:05 EDT

Aug 18, 2026

Completed - The scheduled maintenance has been completed.
Aug 18, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 05:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 11, 15:32 EDT
Scheduled - Maintenance ID 74793 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 18, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform an update to our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.


If you have any questions, please contact support.

Aug 11, 10:52 EDT
Completed - The scheduled maintenance has been completed.
Aug 18, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 23:00 EDT
Scheduled - Maintenance ID 74417 - Please be advised of a maintenance that is scheduled to occur on

Monday, August 17, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Aug 11, 15:17 EDT
Completed - The scheduled maintenance has been completed.
Aug 18, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 23:01 EDT
Scheduled - Maintenance ID 74407 - Please be advised of a maintenance that is scheduled to occur on

Monday, August 17, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Aug 11, 15:11 EDT
Completed - The scheduled maintenance has been completed.
Aug 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 23:02 EDT
Scheduled - Maintenance ID 74443 - Please be advised of a maintenance that is scheduled to occur on

Monday, August 17, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.

Aug 11, 15:14 EDT

Aug 17, 2026

Completed - The scheduled maintenance has been completed.
Aug 17, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 18:00 EDT
Scheduled - Maintenance ID 74401 - Please be advised of a maintenance that is scheduled to occur on

Monday, August 17, 2026:

11:00 PM - 3:00 AM BST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Aug 11, 15:27 EDT
Completed - The scheduled maintenance has been completed.
Aug 17, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 18:01 EDT
Scheduled - Maintenance ID 74404- Please be advised of a maintenance that is scheduled to occur on

Day, Month Date, Year:
TIME - TIME EDT/EST
TIME - TIME CDT/CST
TIME - TIME MDT/MST
TIME - TIME PDT/PST
TIME - TIME BST/GMT
TIME - TIME AEST/AEDT

This maintenance is necessary to [copy and paste from BBNC email].

During this maintenance window, [copy and paste from BBNC email].

If you have any questions, please contact support.

Aug 11, 15:25 EDT
Completed - The scheduled maintenance has been completed.
Aug 17, 13:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 09:00 EDT
Scheduled - Maintenance ID 74395 - Please be advised of a maintenance that is scheduled to occur on

Monday, August 17, 2026:

11:00 PM - 3:00 AM AEST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.

Aug 11, 15:20 EDT
Completed - The scheduled maintenance has been completed.
Aug 17, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 09:01 EDT
Scheduled - Maintenance ID 74398 - Please be advised of a maintenance that is scheduled to occur on

Monday, August 17, 2026:

 11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Aug 11, 15:23 EDT

Aug 16, 2026

Completed - The scheduled maintenance has been completed.
Aug 16, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 03:00 EDT
Scheduled - Maintenance ID 74654 - Please be advised of a maintenance that is scheduled to occur on

Sunday, August 16, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.

Aug 11, 05:06 EDT
Completed - The scheduled maintenance has been completed.
Aug 16, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 03:00 EDT
Scheduled - Maintenance ID 74651 - Please be advised of a maintenance that is scheduled to occur on

Sunday, August 16, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.

Aug 11, 03:58 EDT

Aug 15, 2026

No incidents reported.

Aug 14, 2026

Completed - The scheduled maintenance has been completed.
Aug 14, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 23:00 EDT
Scheduled - Maintenance ID 74448 - Please be advised of a maintenance that is scheduled to occur on

Thursday, August 13, 2026:

11:00 PM - 4:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.

Aug 7, 09:35 EDT

Aug 13, 2026

Completed - The scheduled maintenance has been completed.
Aug 13, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 00:00 EDT
Scheduled - Maintenance ID 74627 - Please be advised of a maintenance that is scheduled to occur on

Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.2.1 on Thursday, August 13, 2026. Work will begin at 12:00 AM CDT  and complete by 4:00 AM CDT. 

During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.

The work is planned on the following schedule: 

12:00 AM CDT- A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 
4:00 AM CDT - All maintenance should be complete. 

Please see the contact support for details on this update.

Please note features in the release may be enabled in-product at a later date; see release notes for details.  Another email will be sent to you confirming when the features have been turned on. 

If you have any questions, please contact support.

Aug 7, 09:29 EDT