All Systems Operational

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue with your services that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Altru Operational
Blackbaud.com Operational
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signin.blackbaud.com Operational
Support Operational
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Blackbaud Education Management Solutions Operational
Blackbaud School Website System Operational
Blackbaud Enrollment Management System Operational
Blackbaud Learning Management System Operational
Blackbaud Student Information System Operational
Core functionality Operational
School API Operational
Blackbaud Financial Aid Management Operational
Blackbaud Grantmaking Operational
Blackbaud Grantmaking Operational
Blackbaud Outcomes Operational
Blackbaud Guided Fundraising Operational
Blackbaud Guided Fundraising Operational
Fundraiser Performance Management Operational
Blackbaud Internet Solutions Operational
Blackbaud Merchant Services Operational
Blackbaud Merchant Services Operational
Payments API Operational
Blackbaud MobilePay Operational
Blackbaud NetCommunity Operational
Blackbaud Payment Service Operational
Blackbaud Tuition Management Operational
Blackbaud Website Package Operational
Direct Marketing Operational
DonorCentral NXT Operational
Education Edge Operational
Education Edge Operational
Faculty Access for the Web Operational
Email Services Operational
eTapestry Operational
Financial Edge Operational
Financial Edge NXT Operational
Financial Edge NXT Operational
Accounts Payable API Operational
General Ledger API Operational
Statistical Unit API (Beta) Operational
Treasury API Operational
Host*Net / FIMS / IGAM Operational
JustGiving Operational
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Luminate Integration Operational
Luminate Online Operational
Luminate WebServices Operational
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MobileMission Operational
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Online Express Operational
Raiser's Edge Operational
Raiser's Edge NXT Operational
Raiser's Edge NXT Operational
Constituent API Operational
Fundraising API Operational
Gift API Operational
Online Registration Service (Beta) Operational
Opportunity API Operational
Communication Preference API (Beta) Operational
ResearchPoint Operational
Grateful Patient Solution Operational
WealthPoint Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance ID 74481 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 19, 2021:
5:00 PM - 7:00 PM CDT

This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, we anticipate that your site will experience periods of unavailability to visitors and administrators for no longer than 2 hours.

If you have any questions, please contact support.
Posted on Oct 13, 15:02 EDT
Maintenance ID 60532 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 19, 2021:
11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Oct 13, 16:37 EDT
Maintenance ID 05714 - We are performing scheduled maintenance on Tuesday, October 19 between 10:30 PM and 2:30 AM EDT. Your services will be unavailable for up to 1 minutes.
This maintenance is necessary to perform an update in our environment.

If you have any questions, please contact support.
Posted on Oct 18, 10:18 EDT
Maintenance ID 02536 - Please be advised of a maintenance for your production and non-production that is scheduled to occur on 

Tuesday, October 19, 2021:
10:00 PM - 1:00 AM CDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, we anticipate that your services will remain available; however, your services may experience unavailability for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Oct 14, 13:23 EDT
Scheduled Maintenance 61911 - Altru Oct 19, 23:00 - Oct 20, 03:00 EDT
Maintenance ID 61911 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 19, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to update Altru to version 5.23.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Posted on Oct 12, 17:18 EDT
Maintenance ID 60658 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 19, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
If you have any questions, please contact support.
Posted on Oct 12, 17:22 EDT
Maintenance ID 95186 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 19, 2021:
10:00 PM - 12:00 AM CDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, Luminate Web Services will be unavailable for no longer than 2 hours. Synching data to other endpoints or applications out of your Luminate Online site will be paused and will resume once the maintenance is complete. There will be no impact to your Luminate Online site availability.

If you have any questions, please contact support.
Posted on Oct 12, 17:26 EDT
Maintenance ID 13712 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 19, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour and 30 minutes.

If you have any questions, please contact support.
Posted on Oct 13, 15:09 EDT
Maintenance ID 81559 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 21, 2021:
10:00 PM - 1:00 AM CDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, Luminate Online sites will be unavailable to visitors, donors, and administrators for no longer than 2 hours.

If you have any questions, please contact support.
Posted on Oct 18, 18:58 EDT
Maintenance ID 83351- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 21, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour and 30 minutes.

If you have any questions, please contact support.
Posted on Oct 14, 13:06 EDT
Scheduled Maintenance 83183 - Blackbaud CRM Oct 21, 23:00 - Oct 22, 02:00 EDT
Maintenance ID 83183 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 21, 2021:
11:00 PM - 2:00 AM EDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Posted on Oct 14, 12:55 EDT
Maintenance ID 73546 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 21, 2021:
11:00 PM - 3:00 AM EDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Posted on Oct 14, 12:46 EDT
Maintenance ID 61761 - We are performing scheduled maintenance on Friday, October 22, 2021 between 5:00 PM EDT and 9:00 PM EDT. Your services will be unavailable for up to 10 minutes.
This maintenance is necessary to perform updates in our environment.

If you have any questions, please contact support.
Posted on Oct 14, 09:08 EDT
Scheduled Maintenance 34865 - ResearchPoint Oct 22, 20:00 - Oct 23, 16:00 EDT
Maintenance ID 34865 - In accordance with your Blackbaud Application Hosting Agreement, we are providing your organization with advance notice of an upcoming product update. Your ResearchPoint database will be upgraded to version 5.23 beginning 8:00 PM EDT on Friday, October 22, 2021 until 4:00 PM EDT, Saturday, October 23, 2021. During this upgrade, access to your ResearchPoint database will be unavailable for no longer than 30 minutes.

Within this release, are miscellaneous bug fixes. For more information on recent updates view our release notes here.

If you have any questions, please contact support.
Posted on Sep 21, 17:14 EDT
Scheduled Maintenance 85549 - Luminate CRM Oct 22, 23:00 - Oct 23, 03:00 EDT
Maintenance ID 85549 - Please be advised of a maintenance that is scheduled to occur on 

Friday, October 22, 2021:

10:00 PM - 2:00 AM CDT

This maintenance is necessary to perform an update in our environment which will impact Analytics features in Luminate CRM Production environments. All data replications will be stopped at 10 PM CDT on Thursday, October 21, 2021. Any running data replication will be allowed to continue. 

During this maintenance window, data replications to the LCRM Data Warehouse, List Builder, Solicitation History, and Dupe Management in LCRM may not be available for the duration of the maintenance. 

If you have any questions, please contact support.
Posted on Oct 14, 12:50 EDT
Maintenance ID 93478 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, November 14, 2021:
3:00 AM - 11:00 AM EST
12:00 AM - 8:00 AM PST

This maintenance is necessary to upgrade Financial Edge to version 7.87 Patch 43.

During this maintenance window, your services will be unavailable for no longer than 8 hours.

If you have any questions, please contact support.
Posted on Oct 13, 16:32 EDT
Past Incidents
Oct 19, 2021
Completed - The scheduled maintenance has been completed.
Oct 19, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 09:00 EDT
Scheduled - Maintenance ID 43229 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 19, 2021:
11:00 PM - 3:00 AM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Oct 18, 09:25 EDT
Completed - The scheduled maintenance has been completed.
Oct 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 05:00 EDT
Scheduled - Maintenance ID 81152 - We are performing scheduled maintenance on Tuesday, October 19 between 5:00 AM
and 6:00 AM EDT. Your services will be unavailable for up to 1 minutes.
This maintenance is necessary to perform an update in our environment.

If you have any questions, please contact support.
Oct 18, 10:15 EDT
Oct 18, 2021

No incidents reported.

Oct 17, 2021
Completed - The scheduled maintenance has been completed.
Oct 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 03:02 EDT
Scheduled - Maintenance ID 02866 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, October 17, 2021
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
12:00 AM - 4:00 AM PDT
6:00 PM - 10:00 PM AEDT
8:00 AM - 12:00 PM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes. Email jobs (i.e. General Purpose Email, Email Campaign Blasts, Email Newsletters) sent during this time frame will fail until the maintenance is complete. Business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance. 

If you have any questions, please contact support.
Oct 13, 14:50 EDT
Oct 16, 2021

No incidents reported.

Oct 15, 2021
Completed - The scheduled maintenance has been completed.
Oct 15, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:00 EDT
Scheduled - Maintenance ID 92119 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 14, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour and 30 minutes.

If you have any questions, please contact support.
Oct 8, 17:59 EDT
Completed - The scheduled maintenance has been completed.
Oct 15, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:00 EDT
Scheduled - Maintenance ID 93929 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 14, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Oct 8, 17:49 EDT
Oct 14, 2021
Oct 13, 2021
Completed - The scheduled maintenance has been completed.
Oct 13, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 23:01 EDT
Scheduled - Maintenance ID 13351 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 12, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour and 30 minutes.

If you have any questions, please contact support.
Oct 8, 17:44 EDT
Completed - The scheduled maintenance has been completed.
Oct 13, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 23:01 EDT
Scheduled - Maintenance ID 73094 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 12, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Oct 8, 17:18 EDT
Oct 12, 2021
Completed - The scheduled maintenance has been completed.
Oct 12, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 05:00 EDT
Scheduled - Maintenance ID 12495 - We are performing scheduled maintenance on Tuesday, October 12, 2021 between 5:00 AM and 6:00 AM EDT. Your services will be unavailable for up to 1 minute.
This maintenance is necessary to perform updates in our environment.

If you have any questions, please contact support.
Oct 8, 16:39 EDT
Completed - The scheduled maintenance has been completed.
Oct 12, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 22:30 EDT
Scheduled - Maintenance ID 20719 - We are performing scheduled maintenance on Monday, October 11, 2021 between 10:30 PM and 2:30 AM EDT. Your services will be unavailable for up to 1 minute. This maintenance is necessary to perform updates in our environment.

If you have any questions, please contact support.
Oct 8, 15:31 EDT
Oct 11, 2021
Oct 10, 2021
Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:00 EDT
Scheduled - Maintenance ID 91882 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, October 10, 2021:
3:00 AM - 7:00 AM EDT
12:00 AM - 4:00 AM PDT

This maintenance is necessary to update eTapestry to version 7.68.0.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Oct 6, 17:56 EDT
Completed - The scheduled maintenance has been completed.
Oct 10, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 03:00 EDT
Scheduled - Maintenance ID 65340 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, October 10, 2021:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
6:00 PM - 10:00 PM AEDT

This maintenance is necessary to perform updates to our email services.

During this maintenance window, email jobs (i.e. General Purpose Email, Email Campaign Blasts, Email Newsletters) sent during this time frame may experience slight delays until the maintenance is complete. 

If you have any questions, please contact support.
Oct 6, 17:43 EDT
Oct 9, 2021
Completed - The scheduled maintenance has been completed.
Oct 9, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 08:00 EDT
Scheduled - Maintenance ID 00891 - Please be advised of a maintenance that is scheduled to occur on 

Saturday, October 9, 2021:
8:00 AM - 12:00 PM EDT
7:00 AM - 11:00 AM CDT
5:00 AM - 9:00 AM PDT

This maintenance is necessary to perform an update in our environment. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Oct 6, 17:24 EDT
Completed - The scheduled maintenance has been completed.
Oct 9, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 19:00 EDT
Scheduled - Maintenance ID 11095 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 8, 2021:
6:00 PM - 11:00 PM CDT

This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.

Prior to the maintenance, tasks will be disabled for your ITC site and will remain offline for the duration of the maintenance. During this period, tasks will be held in queue and will resume once work is completed. This includes, but is not limited to, scheduled reports, scheduled email sends, and data synchronization operations.

During this maintenance window, your ITC / DEV site will be unavailable to visitors and administrators for up to 3 hours. A warning message banner will be displayed to advise visitors to avoid entering information until the upgrade is complete.

If you have any questions, please contact support.
Oct 7, 17:50 EDT
Oct 8, 2021
Completed - The scheduled maintenance has been completed.
Oct 8, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:01 EDT
Scheduled - Maintenance ID 10357 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 7, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Sep 30, 17:19 EDT
Completed - The scheduled maintenance has been completed.
Oct 8, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:01 EDT
Scheduled - Maintenance ID 72687 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 7, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Raiser's Edge to Patch 25.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Sep 30, 17:07 EDT
Completed - The scheduled maintenance has been completed.
Oct 8, 01:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 22:00 EDT
Scheduled - Maintenance ID 64340 - Please be advised of a maintenance for your production and non-production that is scheduled to occur on 

Thursday, October 7, 2021:
9:00 PM - 12:00 AM CDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, we anticipate that your services will remain available; however, your services may experience unavailability for no longer than 15 minutes.

If you have any questions, please contact support.
Oct 1, 15:36 EDT
Oct 7, 2021
Completed - The scheduled maintenance has been completed.
Oct 7, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 19:00 EDT
Scheduled - Maintenance ID 41419 - We are performing scheduled maintenance on Thursday, October 7 between 7:00 PM and 11:00 PM EDT. Your services will be unavailable for up to 5 minutes.
This maintenance is necessary to perform an update in our environment.

If you have any questions, please contact support.
Oct 6, 17:00 EDT
Completed - The scheduled maintenance has been completed.
Oct 7, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:03 EDT
Scheduled - Maintenance ID 40419 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 7, 2021:
11:00 PM - 3:00 AM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Sep 30, 17:25 EDT
Completed - The scheduled maintenance has been completed.
Oct 7, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 08:03 EDT
Scheduled - Maintenance ID 83450 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 7, 2021:
11:00 PM - 3:00 AM AEDT

This maintenance is necessary to upgrade Raiser's Edge to Patch 25.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Sep 30, 17:04 EDT
Completed - The scheduled maintenance has been completed.
Oct 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:00 EDT
Scheduled - Maintenance ID 22450 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 7, 2021:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
6:00 PM - 10:00 PM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, we expect for transaction processing through Blackbaud Payment Service to be unavailable for no more than 15 minutes. All transactions submitted while the Blackbaud Payment Service is unavailable will fail and will not be queued for processing. Provisioning, administrative access, and reports in Blackbaud Merchant Services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Sep 30, 17:12 EDT
Oct 6, 2021
Completed - The Scheduled Maintenance has been completed as of 04:48am EDT.
Oct 6, 05:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 03:00 EDT
Scheduled - Maintenance ID 23530 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 6, 2021:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
6:00 PM - 10:00 PM AEDT

This maintenance is necessary to update our payment services with the latest enhancements.

During this maintenance window, we anticipate that your services will be unavailable for less than 2 hours. Any transactions submitted while your services are unavailable will fail and will not be queued for processing.

Users are encouraged to visit the Blackbaud Maintenance page, which will be updated to reflect when the maintenance has been completed. 

If you have any questions, please contact support.
Sep 30, 16:53 EDT
Completed - The scheduled maintenance has been completed.
Oct 6, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 00:00 EDT
Scheduled - Maintenance ID 82289 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 6, 2021:
12:00 AM - 3:00 AM EDT

Tuesday, October 5, 2021:
9:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in for no longer than 1 hour.

If you have any questions, please contact support.
Sep 30, 16:02 EDT
Completed - The scheduled maintenance has been completed.
Oct 6, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 23:00 EDT
Scheduled - Maintenance ID 13716 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 5, 2021:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Raiser's Edge to Patch 25.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Sep 29, 16:32 EDT
Completed - The scheduled maintenance has been completed.
Oct 6, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 23:00 EDT
Scheduled - Maintenance ID 00217 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 5, 2021:
11:00 PM - 3:00 AM EDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Sep 29, 16:28 EDT
Completed - The scheduled maintenance has been completed.
Oct 6, 02:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 23:00 EDT
Scheduled - Maintenance ID 42760 - Please be advised of a critical maintenance for your production and non-production that is scheduled to occur on 

Tuesday, October 5, 2021:
10:00 PM - 1:00 AM CDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, we anticipate that your services will remain available; however, your services may experience unavailability for no longer than 15 minutes.

If you have any questions, please contact support.
Oct 1, 15:34 EDT
Completed - The scheduled maintenance has been completed.
Oct 6, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 22:01 EDT
Scheduled - Maintenance ID 94191 - Please be advised of a critical maintenance that is scheduled to occur on 

Tuesday, October 5, 2021:
10:00 PM - 12:00 AM EDT
7:00 PM - 9:00 PM PDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.
Oct 5, 18:04 EDT
Oct 5, 2021
Completed - The scheduled maintenance has been completed.
Oct 5, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 18:00 EDT
Scheduled - Maintenance ID 13320 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 5, 2021:
6:00 PM - 11:00 PM EDT
3:00 PM - 8:00 PM PDT

This maintenance is necessary to upgrade non production Altru to version 5.23.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Oct 4, 14:59 EDT
Completed - The scheduled maintenance has been completed.
Oct 5, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 18:00 EDT
Scheduled - Maintenance ID 42930 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 5, 2021:
11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
If you have any questions, please contact support.
Sep 29, 16:40 EDT
Completed - The scheduled maintenance has been completed.
Oct 5, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 18:00 EDT
Scheduled - Maintenance ID 43575 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 5, 2021:
11:00 PM - 3:00 AM BST

This maintenance is necessary to upgrade Raiser's Edge to Patch 25.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Sep 29, 16:24 EDT
Completed - The scheduled maintenance has been completed.
Oct 5, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 08:01 EDT
Scheduled - Maintenance ID 15868 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 5, 2021:
11:00 PM - 3:00 AM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Sep 30, 16:48 EDT
Completed - The scheduled maintenance has been completed.
Oct 5, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 05:00 EDT
Scheduled - Maintenance ID 41684 - We are performing scheduled maintenance on Tuesday, October 5, 2021 between 5:00 AM EDT and 6:00 AM EDT. Your services will be unavailable for up to 1 minute.
This maintenance is necessary to perform updates in our environment.

If you have any questions, please contact support.
Oct 1, 13:59 EDT