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Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue with your services that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance ID 75661 - We are performing scheduled maintenance on 02/02/2023 between 07:00 and 11:00 EST . Your services will be unavailable for up to 5 minutes

This maintenance is necessary to perform an update to the environment.

If you have any questions, please contact support.

Posted on Jan 27, 2023 - 16:26 EST
Scheduled Maintenance 55974 - Blackbaud Luminate Online® Mar 28, 2024 23:00 - Mar 29, 2024 01:00 EDT
Maintenance ID 55974 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, March 28, 2024:
11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.

Posted on Mar 22, 2024 - 16:56 EDT
Scheduled Maintenance 54896 - WebPortal Mar 28, 2024 23:00 - Mar 29, 2024 03:00 EDT
Maintenance ID 54896 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, March 28, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update to the environment. During this maintenance window, your services will be unavailable for no longer than 3 hours. 

If you have any questions, please contact support.

Posted on Mar 22, 2024 - 11:19 EDT
Maintenance ID 55754 - We are performing scheduled maintenance on Monday, April 1, 2024 between 9:00 PM EDT and 9:30 PM EDT. Ad-hoc reporting will be unavailable for up to 15 minutes.

This maintenance is necessary to perform an update in our environment.

If you have any questions, please contact support.

Posted on Mar 27, 2024 - 14:26 EDT
Scheduled Maintenance 55970 - Blackbaud Luminate Online® Apr 3, 2024 23:00 - Apr 4, 2024 01:00 EDT
Maintenance ID 55970 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, April 3, 2024:
11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.

Posted on Mar 27, 2024 - 14:40 EDT
Scheduled Maintenance 55971 - Blackbaud Luminate Online® Apr 4, 2024 23:00 - Apr 5, 2024 01:00 EDT
Maintenance ID 55971 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, April 4, 2024:
11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.

Posted on Mar 27, 2024 - 14:42 EDT
Past Incidents
Mar 28, 2024
Completed - The scheduled maintenance has been completed.
Mar 28, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 05:00 EDT
Scheduled - Maintenance ID 56161 - We are performing scheduled maintenance on Thursday, March 28, 2024 between 5:00 AM EDT and 6:30 AM EDT. Your services will be unavailable for up to 12 minutes.

This maintenance is necessary to perform updates in our environment.

If you have any questions, please contact support.

Mar 27, 14:22 EDT
Completed - The scheduled maintenance has been completed.
Mar 28, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 23:00 EDT
Scheduled - Maintenance ID 55973 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, March 27, 2024:
11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.

Mar 22, 16:18 EDT
Completed - The scheduled maintenance has been completed.
Mar 28, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 22:00 EDT
Scheduled - Maintenance ID 56133 - Please be advised of a critical maintenance that is scheduled to occur on 

Wednesday, March 27, 2024:
10:00 PM - 12:00 AM EDT
9:00 PM - 11:00 PM CDT
8:00 PM - 10:00 PM MDT
7:00 PM - 9:00 PM PDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.

Mar 26, 17:35 EDT
Mar 27, 2024
Completed - The scheduled maintenance has been completed.
Mar 27, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 05:00 EDT
Scheduled - Maintenance ID 56068 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, March 27, 2024:
5:00 AM - 6:30 AM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.

Mar 22, 17:00 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 EDT
Scheduled - Maintenance ID 55357 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, March 26, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud Altru® to version 5.30. During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.

Mar 20, 14:24 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 EDT
Scheduled - Maintenance ID 54895 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, March 26, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update to the environment. During this maintenance window, your services will be unavailable for no longer than 90 minutes. 

If you have any questions, please contact support.

Mar 20, 14:28 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 EDT
Scheduled - Maintenance ID 55947 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, March 26, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.

Mar 22, 16:58 EDT
Completed - The scheduled maintenance has been completed.
Mar 27, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:00 EDT
Scheduled - Maintenance ID 55440 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, March 26, 2024:
11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.

Mar 22, 11:15 EDT
Mar 26, 2024
Mar 25, 2024
Completed - The scheduled maintenance has been completed.
Mar 25, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 18:00 EDT
Scheduled - Maintenance ID 55954- Please be advised of a maintenance that is scheduled to occur on 

Monday, March 25, 2024:
6:00 PM - 7:00 PM EDT
5:00 PM - 6:00 PM CDT
4:00 PM - 5:00 PM MDT
3:00 PM - 4:00 PM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.

Mar 22, 10:15 EDT
Mar 24, 2024
Completed - The scheduled maintenance has been completed.
Mar 24, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:01 EDT
Scheduled - Maintenance ID 55101 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 24, 2024:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Mar 13, 13:31 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:01 EDT
Scheduled - Maintenance ID 55969 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 24, 2024:
3:00 AM - 7:00 AM  EDT
2:00 AM - 6:00 AM  CDT
1:00 AM - 5:00 AM  MDT
12:00 AM - 4:00 AM  PDT
7:00 AM - 11:00 AM GMT
6:00 PM - 10:00 PM AEDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 15-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. All transactions submitted while the Blackbaud Payment Service is unavailable will fail and will not be queued for processing. During this maintenance window, provisioning, administrative access, and reports in Blackbaud Merchant Services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.

Mar 20, 18:10 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:01 EDT
Scheduled - Maintenance ID 55232 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 24, 2024:
3:00 AM - 7:00 AM  EDT
2:00 AM - 6:00 AM  CDT
1:00 AM - 5:00 AM  MDT
12:00 AM - 4:00 AM  PDT
7:00 AM - 11:00 AM GMT
6:00 PM - 10:00 PM AEDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Mar 15, 09:38 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:01 EDT
Scheduled - Maintenance ID 55159 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 24, 2024:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT

This maintenance is necessary to perform a routine task in our environment. During this maintenance window, database view access will be intermittent for no longer than 5 minutes. If users experience an interruption to your database view access, you will be able to log off and immediately log back on. Your web view access will remain uninterrupted during this maintenance. 

If you have any questions, please contact support.

Mar 13, 13:25 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 23:00 EDT
Scheduled - Maintenance ID 55094 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 24, 2024:
3:00 AM - 7:00 AM GMT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Mar 13, 12:58 EDT
Completed - The scheduled maintenance has been completed.
Mar 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 23:01 EDT
Scheduled - Maintenance ID 55124 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 24, 2024:
3:00 AM - 7:00 AM GMT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.

Mar 13, 12:52 EDT
Mar 23, 2024
Completed - The scheduled maintenance has been completed.
Mar 23, 16:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 12:00 EDT
Scheduled - Maintenance ID 55123 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 24, 2024:
3:00 AM - 7:00 AM AEDT

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.

Mar 13, 12:34 EDT
Completed - The scheduled maintenance has been completed.
Mar 23, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 12:01 EDT
Scheduled - Maintenance ID 55093 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 24, 2024:
3:00 AM - 7:00 AM AEDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Mar 13, 12:27 EDT
Mar 22, 2024
Completed - The scheduled maintenance has been completed.
Mar 22, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 17:00 EDT
Scheduled - Maintenance ID 55875 - Please be advised of a maintenance that is scheduled to occur on

Friday, March 22, 2024:
5:00 PM - 9:00 PM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 10 minutes.

If you have any questions, please contact support.

Mar 14, 16:19 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 00:00 EDT
Scheduled - Maintenance ID 55932- Please be advised of a maintenance that is scheduled to occur on

Friday, March 22, 2024:
12:00 AM - 6:00 AM EDT

This maintenance is necessary to perform an update in our environment. We expect your services to remain available during this maintenance window.

If you have any questions, please contact support.

Mar 18, 17:04 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:01 EDT
Scheduled - Maintenance ID 55563 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, March 21, 2023:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update to the environment. During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.

Mar 14, 16:31 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:00 EDT
Scheduled - Maintenance ID 55155 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, March 21, 2024:
11:00 PM - 3:00 AM EDT 
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform a routine maintenance task in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes. Long running processes or jobs should avoid being scheduled as they will be stopped during the maintenance.

If you have any questions, please contact support.

Mar 14, 15:20 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:01 EDT
Scheduled - Maintenance ID 55144 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, March 21, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Mar 14, 16:12 EDT
Completed - The scheduled maintenance has been completed.
Mar 22, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 23:01 EDT
Scheduled - Maintenance ID 55139 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, March 21, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Mar 14, 15:26 EDT
Mar 21, 2024
Completed - The scheduled maintenance has been completed.
Mar 21, 23:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:00 EDT
Scheduled - Maintenance ID 55154 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, March 21, 2024:
11:00 PM - 3:00 AM GMT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Mar 14, 15:17 EDT
Completed - The scheduled maintenance has been completed.
Mar 21, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 08:00 EDT
Scheduled - Maintenance ID 55143 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, March 21, 2024:
11:00 PM - 3:00 AM AEDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Mar 14, 15:14 EDT
Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 05:00 EDT
Scheduled - Maintenance ID 55956 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, March 20, 2024:
5:00 AM - 6:30 AM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.

Mar 18, 17:06 EDT
Completed - The scheduled maintenance has been completed.
Mar 20, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 23:00 EDT
Scheduled - Maintenance ID 55106 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, March 19, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform a routine maintenance task in our environment. During this maintenance window, there will be a 5-minute period where you may experience brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Mar 13, 13:04 EDT
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:00 EDT
Scheduled - Maintenance ID 55896 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, March 19, 2024:
5:00 AM - 6:30 AM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.


If you have any questions, please contact support.

Mar 15, 09:41 EDT
Mar 18, 2024
Completed - The scheduled maintenance has been completed.
Mar 18, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 09:00 EDT
Scheduled - Maintenance ID 55613 - Please be advised of a maintenance that is scheduled to occur on

Monday, March 18th, 2024:
9:00 AM - 4:00 PM EDT

This maintenance is necessary to upgrade the donorCentrics® production site. During this maintenance window, you may experience minor slow responsiveness and brief, occasional outages of dashboards and reporting during the upgrade window.

If you have any questions, please contact support.

Mar 15, 15:46 EDT
Mar 17, 2024
Completed - The scheduled maintenance has been completed.
Mar 17, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 03:01 EDT
Scheduled - Maintenance ID 55778 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 17, 2024:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
6:00 PM - 10:00 PM AEDT
7:00 AM - 11:00 AM GMT

This maintenance is necessary to perform an update in our environment. During this maintenance window, Receipting Email Template functionality will be limited for no longer than 2 hours. Users will be unable to add new email templates or modify and save email templates. The ability to view email templates and issue gift receipts and giving statements using saved email templates will remain available. 

If you have any questions, please contact support.

Mar 13, 12:23 EDT
Completed - The scheduled maintenance has been completed.
Mar 17, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 03:00 EDT
Scheduled - Maintenance ID 55720 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, March 17, 2023:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
6:00 PM - 10:00 PM AEDT
7:00 AM - 11:00 AM GMT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.

Mar 12, 16:40 EDT
Mar 16, 2024

No incidents reported.

Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 23:01 EDT
Scheduled - Maintenance ID 55351 - We are performing scheduled maintenance on 03/14/24 between 23:00 and 03:00 EDT. Your services will be unavailable for up to 15 minutes.

This maintenance is necessary to upgrade Blackbaud Altru® to version 5.30.

If you have any questions, please contact support.

Mar 8, 12:47 EST
Completed - The scheduled maintenance has been completed.
Mar 15, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 23:01 EDT
Scheduled - Maintenance ID 55371 - We are performing scheduled maintenance on 03/14/24 between 23:00 and 03:00 EDT. During this maintenance window, we expect your services to remain available; however, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance..

This maintenance is necessary to perform an update to the environment.

If you have any questions, please contact support.

Mar 8, 10:49 EST
Completed - The scheduled maintenance has been completed.
Mar 15, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 23:01 EDT
Scheduled - Maintenance ID 55181 - We are performing scheduled maintenance on 03/14/24 between 23:00 and 03:00 EDT. Your services will be unavailable for up to 4 hours.

This maintenance is necessary to upgrade Financial Edge to Patch 54..

If you have any questions, please contact support.

Mar 8, 10:45 EST
Completed - The scheduled maintenance has been completed.
Mar 15, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 23:00 EDT
Scheduled - Maintenance ID 55725 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, March 14, 2024:
11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.

Mar 12, 16:37 EDT
Mar 14, 2024
Completed - The scheduled maintenance has been completed.
Mar 14, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 08:00 EDT
Scheduled - Maintenance ID 55180 - We are performing scheduled maintenance on 03/14/24 between 08:00 and 12:00 EDT. During this maintenance window, your services will be unavailable for no longer than 2 hours. Users in Database View (active Citrix user sessions) may be presented with a 15-minute warning to save work and log out.

This maintenance is necessary to upgrade Financial Edge® to Patch 54.

If you have any questions, please contact support.

Mar 8, 10:38 EST