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Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074
Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance 69028 - Multiple Services Affected Nov 23, 2025 03:00-06:00 EST
Maintenance ID 69028 - We would like to inform you that we will be performing maintenance on Sunday, November 23, 2025 during the following maintenance window:
03:00 AM -06:00 AM EST
02:00 AM - 05:00 AM CST
01:00 AM - 04:00 AM MST
12:00 AM - 03:00 AM PST
08:00 AM - 11:00 AM GMT
07:00 PM - 10:00 PM AEDT
Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EST:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Nov 19, 2025 - 15:31 EST
03:00 AM -06:00 AM EST
02:00 AM - 05:00 AM CST
01:00 AM - 04:00 AM MST
12:00 AM - 03:00 AM PST
08:00 AM - 11:00 AM GMT
07:00 PM - 10:00 PM AEDT
Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EST:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Nov 19, 2025 - 15:31 EST
Scheduled Maintenance 70480 - Multiple Services Affected Feb 22, 2026 03:00-06:00 EST
Maintenance ID 70480 - Please be advised of a maintenance that is scheduled to occur on
Sunday, February 22, 2026:
3:00 AM - 06:00 AM EST
2:00 AM - 05:00 AM CST
1:00 AM - 04:00 AM MST
12:00 AM - 03:00 AM PST
08:00 AM - 11:00 AM GMT
07:00 PM - 10:00 PM AEDT
Your services will be unavailable for up to 15 minutes between 3:00 AM and 6:00 AM EST:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:25 EST
Sunday, February 22, 2026:
3:00 AM - 06:00 AM EST
2:00 AM - 05:00 AM CST
1:00 AM - 04:00 AM MST
12:00 AM - 03:00 AM PST
08:00 AM - 11:00 AM GMT
07:00 PM - 10:00 PM AEDT
Your services will be unavailable for up to 15 minutes between 3:00 AM and 6:00 AM EST:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:25 EST
Scheduled Maintenance 70289 - Blackbaud Online Express™ Feb 22, 2026 03:00-07:00 EST
Maintenance ID 70289 - Please be advised of a maintenance that is scheduled to occur on
Sunday, February 22, 2026:
3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST
8:00 AM - 12:00 PM GMT
7:00 PM - 11:00 PM AEDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:27 EST
Sunday, February 22, 2026:
3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST
8:00 AM - 12:00 PM GMT
7:00 PM - 11:00 PM AEDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:27 EST
Scheduled Maintenance 70443 - Blackbaud eTapestry® Feb 22, 2026 03:00-07:00 EST
Maintenance ID 70443 - Please be advised of a maintenance that is scheduled to occur on
Sunday, February 22, 2026:
3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST
8:00 AM - 12:00 PM GMT
7:00 PM - 11:00 PM AEDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:28 EST
Sunday, February 22, 2026:
3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST
8:00 AM - 12:00 PM GMT
7:00 PM - 11:00 PM AEDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:28 EST
Scheduled Maintenance 70501 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Feb 24, 2026 05:00-06:30 EST
Maintenance ID 70501 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, February 22, 2026:
5:00 AM - 6:30 AM EST
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:58 EST
Tuesday, February 22, 2026:
5:00 AM - 6:30 AM EST
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:58 EST
Scheduled Maintenance 69508 - Financial Edge® / Raiser's Edge® Feb 24, 2026 07:00-10:00 EST
Maintenance ID 69508 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, February 24, 2026:
11:00 PM - 2:00 AM AEDT
This maintenance is necessary to update Financial Edge® to Patch 63. During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:04 EST
Tuesday, February 24, 2026:
11:00 PM - 2:00 AM AEDT
This maintenance is necessary to update Financial Edge® to Patch 63. During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on Feb 18, 2026 - 16:04 EST
Scheduled Maintenance 69515 - Financial Edge® / Raiser's Edge® Feb 24, 2026 23:00 - Feb 25, 2026 03:00 EST
Maintenance ID 69515 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, February 24, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to update Financial Edge® to Patch 63. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Feb 19, 2026 - 15:46 EST
Tuesday, February 24, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to update Financial Edge® to Patch 63. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Feb 19, 2026 - 15:46 EST
Scheduled Maintenance 70527 - Raiser's Edge® / ResearchPoint™ Feb 25, 2026 01:00-02:00 EST
Maintenance ID 70527 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, February 25, 2026:
1:00 AM - 2:00 AM AEDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Feb 20, 2026 - 14:37 EST
Wednesday, February 25, 2026:
1:00 AM - 2:00 AM AEDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Feb 20, 2026 - 14:37 EST
Scheduled Maintenance 69551 - Blackbaud Altru®Release Mar 3, 2026 23:00 - Mar 4, 2026 03:00 EST
Update -
We will be undergoing scheduled maintenance during this time.
Feb 19, 2026 - 16:58 EST
Feb 19, 2026 - 16:58 EST
Scheduled -
Maintenance ID 69551 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 3, 2026:
11:00 PM - 03:00 AM EST
10:00 PM - 02:00 AM CST
9:00 PM - 01:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.36.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Feb 13, 2026 - 15:50 EST
Tuesday, March 3, 2026:
11:00 PM - 03:00 AM EST
10:00 PM - 02:00 AM CST
9:00 PM - 01:00 AM MST
8:00 PM - 12:00 AM PST
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.36.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Feb 13, 2026 - 15:50 EST