All Systems Operational

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

Blackbaud.com Operational
Blackbaud.com Operational
Blackbaud Customer Success Operational
Blackbaud ID Operational
signin.blackbaud.com Operational
Support Operational
Blackbaud Altru® Operational
Blackbaud Analytics Operational
Blackbaud Award Management™ Operational
Blackbaud Checkout Operational
Blackbaud Church Management™ Operational
Blackbaud CRM™ Operational
Blackbaud Direct Marketing™ Operational
Blackbaud Education Management Solutions Operational
Blackbaud Billing Management™ Operational
Blackbaud Enrollment Management System™ Operational
Blackbaud Learning Management System Operational
Blackbaud School Website System™ Operational
Blackbaud Student Information System™ Operational
Core functionality Operational
School API Operational
Blackbaud eTapestry® Operational
Blackbaud Financial Aid Management™ Operational
Blackbaud Financial Edge NXT® Operational
Accounts Payable API Operational
Blackbaud Financial Edge NXT® Operational
General Ledger API Operational
Statistical Unit API Operational
Treasury API Operational
Blackbaud Fundraiser Performance Management™ Operational
Blackbaud Giving Search™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Outcomes™ Operational
Blackbaud Guided Fundraising™ Operational
Blackbaud Impact Edge™ Operational
Blackbaud Internet Solutions™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud MobilePay™ Operational
Blackbaud Mobile Pay Terminal Operational
Payments API Operational
Blackbaud NetCommunity™ Operational
Blackbaud Online Express™ Operational
Blackbaud Raiser's Edge NXT® Operational
Blackbaud Raiser's Edge NXT® Operational
Communication Preference API (Beta) Operational
Constituent API Operational
Email Marketing Operational
Fundraising API Operational
Gift API Operational
List API (Beta) Operational
Online Registration Service (Beta) Operational
Opportunity API Operational
Prospects Insights Operational
Blackbaud Stewardship Management™ Operational
Blackbaud Tuition Management™ Operational
Blackbaud Website Package Operational
donorCentrics® Operational
Email Services Operational
EVERFI® from Blackbaud® Operational
Financial Edge® Operational
FPM Data Integration Operational
Giving Checkout® (UK) Operational
Giving Checkout™ (US) Operational
Good Move™ Operational
Grateful Patient Solution Operational
Payment Services Operational
IGAM Operational
JustGiving® from Blackbaud® Operational
Luminate Operational
Blackbaud Luminate Online® Operational
Luminate CMS Operational
Luminate Integration Operational
Luminate WebServices Operational
MobileMission™ Operational
OmniPoint™ Operational
Raiser's Edge® Operational
ResearchPoint™ Operational
WealthPoint® Operational
YourCause® Operational
NPOconnect® Operational
YourCause® CSRconnect® Operational
YourCause® GrantsConnect® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 69028 - Multiple Services Affected Nov 23, 2025 03:00-06:00 EST

Maintenance ID 69028 - We would like to inform you that we will be performing maintenance on Sunday, November 23, 2025 during the following maintenance window:

03:00 AM -06:00 AM EST
02:00 AM - 05:00 AM CST
01:00 AM - 04:00 AM MST
12:00 AM - 03:00 AM PST
08:00 AM - 11:00 AM GMT
07:00 PM - 10:00 PM AEDT

Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EST:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Posted on Nov 19, 2025 - 15:31 EST

Scheduled Maintenance 69546 - Multiple Services Affected Feb 3, 2026 23:00 - Feb 4, 2026 03:00 EST

Maintenance ID 69546 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, February 3, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Posted on Jan 29, 2026 - 15:46 EST

Scheduled Maintenance 69550 - Blackbaud Altru® Release Feb 3, 2026 23:00 - Feb 4, 2026 03:00 EST

Maintenance ID 69550 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, February 3, 2026:

11:00 PM - 03:00 AM EST
10:00 PM - 02:00 AM CST
9:00 PM - 01:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to upgrade Blackbaud Altru® to version 5.36.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Posted on Jan 27, 2026 - 13:31 EST

Scheduled Maintenance 69824 - ResearchPoint™ Feb 3, 2026 23:00 - Feb 4, 2026 03:00 EST

Maintenance ID 69824 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, February 3, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. 

If you have any questions, please contact support.
Posted on Jan 27, 2026 - 13:23 EST

Scheduled Maintenance 69813 - Blackbaud Luminate Online® Feb 5, 2026 02:00-05:00 EST

Maintenance ID 69813 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, February 4, 2026:

11:00 PM - 2:00 AM PST

Thursday, February 5, 2026:

2:00 AM - 5:00 AM EST
1:00 AM - 4:00 AM CST
12:00 AM - 3:00 AM MST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Posted on Jan 29, 2026 - 15:54 EST

Scheduled Maintenance 70140- Blackbaud Website Package Feb 5, 2026 07:00-11:00 EST

Maintenance ID 70140- Please be advised of a maintenance that is scheduled to occur on

Thursday, February 5, 2026:
7:00 AM - 11:00 AM EST

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Posted on Feb 02, 2026 - 10:47 EST

Scheduled Maintenance 70084 - Blackbaud CRM™ Feb 5, 2026 23:00-23:20 EST

Maintenance ID 70084 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, February 5, 2026:

11:00 PM - 11:20 PM EST
10:00 PM - 10:20 PM CST
9:00 PM - 9:20 PM MST
8:00 PM - 8:20 PM PST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Posted on Jan 30, 2026 - 16:13 EST

Scheduled Maintenance 69511 - Multiple Services Affected Feb 5, 2026 23:00 - Feb 6, 2026 03:00 EST

Maintenance ID 69511 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, February 5, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to update Financial Edge® to Patch 63.  

During this maintenance window, your services will be unavailable for no longer than 3 hours. 

If you have any questions, please contact support.
Posted on Jan 30, 2026 - 13:40 EST

Scheduled Maintenance 69505 - Multiple Services Affected Feb 5, 2026 23:00 - Feb 6, 2026 03:00 EST

Maintenance ID 69505 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, February 5, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to update Financial Edge® to Patch 63.  

During this maintenance window, your services will be unavailable for no longer than 3 hours. 

If you have any questions, please contact support.
Posted on Jan 30, 2026 - 13:37 EST

Scheduled Maintenance 69519 - Multiple Services Affected Feb 5, 2026 23:00 - Feb 6, 2026 03:00 EST

Maintenance ID 69519 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, February 5, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to update Financial Edge® to Patch 63.  

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Posted on Jan 30, 2026 - 13:48 EST

Scheduled Maintenance 69515 - Financial Edge® / Raiser's Edge® Feb 5, 2026 23:00 - Feb 6, 2026 03:00 EST

Maintenance ID 69515 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, February 5, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to update Financial Edge® to Patch 63.  

During this maintenance window, your services will be unavailable for no longer than 30 minutes. 

If you have any questions, please contact support.
Posted on Jan 29, 2026 - 15:59 EST

Scheduled Maintenance 70145- Blackbaud eTapestry® Feb 8, 2026 03:00-07:00 EST

Maintenance ID 70145- Please be advised of a maintenance that is scheduled to occur on 

Sunday, February 8, 2026:

3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST
8:00 AM - 12:00 PM GMT
7:00 PM - 11:00 PM AEDT

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 4 hours. 

If you have any questions, please contact support.
Posted on Feb 03, 2026 - 11:05 EST

Scheduled Maintenance 70182- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Feb 10, 2026 05:00-06:30 EST

Maintenance ID 70182- Please be advised of a maintenance that is scheduled to occur on

Tuesday, February 10, 2026:
5:00 AM - 6:30 AM EST
4:00 AM - 5:30 AM CST
3:00 AM - 4:30 AM MST
2:00 AM - 3:30 AM PST

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Posted on Feb 03, 2026 - 11:10 EST
Feb 3, 2026
Scheduled Maintenance 70164- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Feb 3, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 05:00 EST
Scheduled - Maintenance ID 70164- Please be advised of a maintenance that is scheduled to occur on

Tuesday, February 3, 2026:
5:00 AM - 6:30 AM EST
4:00 AM - 5:30 AM CST
3:00 AM - 4:30 AM MST
2:00 AM - 3:30 AM PST

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Feb 2, 10:42 EST
Scheduled Maintenance 70043 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Feb 3, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 23:02 EST
Scheduled - Maintenance ID 70043 - Please be advised of a maintenance that is scheduled to occur on 

Monday, February 2, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance. 

If you have any questions, please contact support.
Jan 28, 16:00 EST
Scheduled Maintenance 70042 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Feb 3, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 23:01 EST
Scheduled - Maintenance ID 70042 - Please be advised of a maintenance that is scheduled to occur on 

Monday, February 2, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 28, 15:50 EST
Scheduled Maintenance 69814 - Luminate CMS
Completed - The scheduled maintenance has been completed.
Feb 3, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 23:00 EST
Scheduled - Maintenance ID 69814 - Please be advised of a maintenance that is scheduled to occur on 

Monday, February 2, 2026:

11:00 PM - 2:00 AM EST
10:00 PM - 1:00 AM CST
9:00 PM - 12:00 AM MST
8:00 PM - 11:00 PM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Jan 28, 16:29 EST
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Scheduled Maintenance 69759 - Blackbaud Altru®
Completed - The scheduled maintenance has been completed.
Jan 30, 03:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:02 EST
Scheduled - Maintenance ID 69759 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Jan 26, 13:10 EST
Scheduled Maintenance 69708 - Postponed - Blackbaud NetCommunity™ Release
Completed - The scheduled maintenance has been completed.
Jan 30, 03:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:00 EST
Scheduled - Maintenance ID 69708 - Dear Customer,

Please be advised we have postponed the maintenance that was scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

We will reschedule the maintenance and notify your organization when we are ready to proceed. We sincerely apologize for any inconvenience caused by the cancellation. 

Sincerely, 

Blackbaud

___________________________________________________________________


Please be advised of a maintenance that is scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP18. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.
Jan 22, 13:41 EST
Scheduled Maintenance 69969 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Jan 30, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:02 EST
Scheduled - Maintenance ID 69969 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 26, 13:08 EST
Scheduled Maintenance 69809 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Jan 30, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:01 EST
Scheduled - Maintenance ID 69809 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 26, 09:21 EST
Scheduled Maintenance 69706 - Postponed- Blackbaud NetCommunity™ Release
Completed - The scheduled maintenance has been completed.
Jan 30, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:01 EST
Scheduled - Maintenance ID 69706 - Please be advised we have postponed the maintenance that was scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

We will reschedule the maintenance and notify your organization when we are ready to proceed. We sincerely apologize for any inconvenience caused by the cancellation. 

Sincerely, 

Blackbaud

___________________________________________________________________

Please be advised of a maintenance that is scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP18. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.
Jan 22, 13:48 EST
Jan 29, 2026
Scheduled Maintenance 69707 - Postponed - Blackbaud NetCommunity™ Release
Completed - The scheduled maintenance has been completed.
Jan 29, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 18:00 EST
Scheduled - Maintenance ID 69707 - Please be advised we have postponed the maintenance that was scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM GMT

We will reschedule the maintenance and notify your organization when we are ready to proceed. We sincerely apologize for any inconvenience caused by the cancellation. 

Sincerely, 

Blackbaud

___________________________________________________________________

Please be advised of a maintenance that is scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM GMT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP17. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.
Jan 22, 13:31 EST
Scheduled Maintenance 69709 - Postponed - Blackbaud NetCommunity™ Release
Completed - The scheduled maintenance has been completed.
Jan 29, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 07:00 EST
Scheduled - Maintenance ID 69709 - Dear Customer,

Please be advised we have postponed the maintenance that was scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM AEDT

We will reschedule the maintenance and notify your organization when we are ready to proceed. We sincerely apologize for any inconvenience caused by the cancellation. 

Sincerely, 

Blackbaud

___________________________________________________________________



Please be advised of a maintenance that is scheduled to occur on 

Thursday, January 29, 2026:

11:00 PM - 3:00 AM AEDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP18. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.
Jan 22, 13:24 EST
Scheduled Maintenance 69812 - Blackbaud Luminate Online®
Completed - The scheduled maintenance has been completed.
Jan 29, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 23:00 EST
Scheduled - Maintenance ID 69812 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, January 28, 2026:

11:00 PM - 2:00 AM EST
10:00 PM - 1:00 AM CST
9:00 PM - 12:00 AM MST
8:00 PM - 11:00 PM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Jan 22, 13:16 EST
Jan 28, 2026
Scheduled Maintenance 69945- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Jan 28, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 05:00 EST
Scheduled - Maintenance ID 69945- Please be advised of a maintenance that is scheduled to occur on

Wednesday, January 28, 2026:
5:00 AM - 6:30 AM EST
4:00 AM - 5:30 AM CST
3:00 AM - 4:30 AM MST
2:00 AM - 3:30 AM PST

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Jan 22, 04:55 EST
Scheduled Maintenance 69702 - Postponed - Blackbaud NetCommunity™ Release
Completed - The scheduled maintenance has been completed.
Jan 28, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:01 EST
Scheduled - Maintenance ID 69702 - Please be advised we have postponed the maintenance that was scheduled to occur on 

Tuesday, January 27, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

We will reschedule the maintenance and notify your organization when we are ready to proceed. We sincerely apologize for any inconvenience caused by the cancellation. 

Sincerely, 

Blackbaud

___________________________________________________________________


Please be advised of a maintenance that is scheduled to occur on 

Tuesday, January 27, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP18. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.
Jan 22, 13:07 EST
Scheduled Maintenance 69705 - Postponed - Blackbaud NetCommunity™ Release
Completed - The scheduled maintenance has been completed.
Jan 28, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:01 EST
Scheduled - Maintenance ID 69705 - Please be advised we have postponed the maintenance that was scheduled to occur on 

Tuesday, January 27, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

We will reschedule the maintenance and notify your organization when we are ready to proceed. We sincerely apologize for any inconvenience caused by the cancellation. 

Sincerely, 

Blackbaud

___________________________________________________________________

Please be advised of a maintenance that is scheduled to occur on 

Tuesday, January 27, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP18. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.
Jan 22, 12:48 EST
Scheduled Maintenance 69868 - Blackbaud NetCommunity™
Completed - The scheduled maintenance has been completed.
Jan 28, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:00 EST
Scheduled - Maintenance ID 69868 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, January 27, 2026:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 23, 15:41 EST
Scheduled Maintenance 69430 - Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
Jan 28, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 23:00 EST
Scheduled - Maintenance ID 69430 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, January 27, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, DIY forms and shopping carts will be unavailable for no longer than 1 hour. 

If you have any questions, please contact support.
Jan 21, 16:39 EST
Jan 27, 2026
Scheduled Maintenance 69912 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 27, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 00:00 EST
Scheduled - Maintenance ID 69912 - We would like to inform you that we will be performing maintenance on Tuesday, January 27, 2026, during the following maintenance window:

12:00 AM - 05:00 AM EST
11:00 PM - 04:00 AM CST
10:00 PM - 03:00 AM MST
09:00 PM - 02:00 AM PST
05:00 AM - 10:00 AM GMT
04:00 PM - 09:00 PM AEDT

Your services will be unavailable for up to 15 minutes between 12:00 AM and 5:00 AM EST:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Jan 22, 12:59 EST
Jan 26, 2026
Scheduled Maintenance 69811 - Blackbaud Luminate Online® ITC/DEV
Completed - The scheduled maintenance has been completed.
Jan 26, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 19:00 EST
Scheduled - Maintenance ID 69811 - Please be advised of a maintenance that is scheduled to occur on

Monday, January 26, 2026:
7:00 PM - 10:00 PM EST
6:00 PM - 9:00 PM CST
5:00 PM - 8:00 PM MST
4:00 PM - 7:00 PM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Jan 22, 18:20 EST
Jan 25, 2026
Scheduled Maintenance 69660 - Blackbaud Online Express™
Completed - The scheduled maintenance has been completed.
Jan 25, 07:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 03:01 EST
Scheduled - Maintenance ID 69660 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, January 25, 2026:

3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST
8:00 AM - 12:00 PM GMT
7:00 PM - 11:00 PM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 20, 14:05 EST
Scheduled Maintenance 69882 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 25, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 03:01 EST
Scheduled - Maintenance ID 69882 - We would like to inform you that we will be performing maintenance on Sunday, January 25, 2026 during the following maintenance window:

03:00 AM - 07:00 AM EST
02:00 AM - 06:00 AM CST
01:00 AM - 05:00 AM MST
12:00 AM - 04:00 AM PST
08:00 AM - 12:00 PM GMT
07:00 PM - 11:00 PM AEDT

Starting at 03:00 AM EST your services will be unavailable for up to two hours:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during releases. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance includes new features and bug fixes, and supports our commitment to secure, modern, and compliant payment processing. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Jan 21, 16:46 EST
Scheduled Maintenance 69867- Correction - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Jan 25, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 03:02 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 14:21 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 14:20 EST
Scheduled - Maintenance ID 69867- We previously notified you of a maintenance scheduled to occur on 

Sunday, January 25, 2026:

3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST

Please note a correction to the services that will be affected. This maintenance will only affect Blackbaud CRM™.

We sincerely apologize for any inconvenience caused by the earlier miscommunication, which incorrectly included mutiple services affected. 

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 22, 05:13 EST
Scheduled Maintenance 69900 - Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
Jan 25, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 03:00 EST
Scheduled - Maintenance ID 69900 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, January 25, 2026:

3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST
8:00 AM - 12:00 PM GMT
7:00 PM - 11:00 PM AEDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Jan 20, 14:09 EST
Jan 24, 2026
Scheduled Maintenance 69871 - Blackbaud Education Management Solutions
Completed - The scheduled maintenance has been completed.
Jan 24, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 00:00 EST
Scheduled - Maintenance ID 69871 - Please be advised of a maintenance that is scheduled to occur on

Saturday, January 24, 2026:
12:00 AM - 6:00 AM EST

Friday, January 23, 2026:
11:00 PM - 5:00 AM CST
10:00 PM - 4:00 AM MST
9:00 PM - 3:00 AM PST

This maintenance is necessary to perform updates in our environment.

During this maintenance window, we expect your services to remain available.

If you have any questions, please contact support.
Jan 16, 14:58 EST
Jan 23, 2026

No incidents reported.

Jan 22, 2026
Scheduled Maintenance 69901 - Blackbaud Website Package
Completed - The scheduled maintenance has been completed.
Jan 22, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 07:00 EST
Scheduled - Maintenance ID 69901 - Please be advised of a maintenance that is scheduled to occur on

Thursday, January 22, 2026:
7:00 AM - 11:00 AM EST

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Jan 16, 15:07 EST
Scheduled Maintenance 69636 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 22, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 23:00 EST
Scheduled - Maintenance ID 69636 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, January 21, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 14, 16:15 EST
Scheduled Maintenance 69647 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 22, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 23:01 EST
Scheduled - Maintenance ID 69647 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, January 21, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Jan 14, 16:19 EST
Scheduled Maintenance 69644 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 22, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 23:01 EST
Scheduled - Maintenance ID 69644 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, January 21, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 14, 16:18 EST
Jan 21, 2026
Scheduled Maintenance 69598 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 21, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 18:00 EST
Scheduled - Maintenance ID 69598 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, January 21, 2026:
11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Jan 14, 16:13 EST
Scheduled Maintenance 69597 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 21, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:00 EST
Scheduled - Maintenance ID 69597 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, January 21, 2026:
11:00 PM - 3:00 AM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Jan 14, 16:11 EST
Scheduled Maintenance 69773 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Jan 21, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 05:00 EST
Scheduled - Maintenance ID 69773 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, January 21, 2026:
5:00 AM - 6:30 AM EST
4:00 AM - 5:30 AM CST
3:00 AM - 4:30 AM MST
2:00 AM - 3:30 AM PST

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Jan 14, 16:22 EST
Scheduled Maintenance 69542 - Non Production Blackbaud Altru® Release
Completed - The scheduled maintenance has been completed.
Jan 21, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 23:00 EST
Scheduled - Maintenance ID 69542 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, January 20, 2026:
11:00 PM - 03:00 AM EST
10:00 PM - 02:00 AM CST
9:00 PM - 01:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to upgrade non production Blackbaud Altru® to version 5.36.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Jan 16, 16:08 EST
Scheduled Maintenance 69777 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Jan 21, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 23:00 EST
Scheduled - Maintenance ID 69777 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, January 20, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 16, 16:02 EST
Jan 20, 2026
Scheduled Maintenance 69690 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Jan 20, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:00 EST
Scheduled - Maintenance ID 69690 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, January 20, 2026:
11:00 PM - 3:00 AM GMT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 16, 15:52 EST
Scheduled Maintenance 69610 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 20, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 23:00 EST
Scheduled - Maintenance ID 69610 - Please be advised of a maintenance that is scheduled to occur on

Monday, January 19, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 12, 16:50 EST
Scheduled Maintenance 69612 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 20, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 23:01 EST
Scheduled - Maintenance ID 69612 - Please be advised of a maintenance that is scheduled to occur on

Monday, January 19, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Jan 12, 16:40 EST
Scheduled Maintenance 69639 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jan 20, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 23:00 EST
Scheduled - Maintenance ID 69639 - Please be advised of a maintenance that is scheduled to occur on

Monday, January 19, 2026:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jan 12, 16:42 EST
← Incident History Powered by Atlassian Statuspage