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Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue with your services that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Altru Operational
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Support Operational
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Blackbaud Education Management Solutions Operational
Blackbaud School Website System Operational
Blackbaud Enrollment Management System Operational
Blackbaud Learning Management System Operational
Blackbaud Student Information System Operational
Core functionality Operational
School API Operational
Blackbaud Employee Giving Operational
Blackbaud Employee Volunteering Operational
Blackbaud Financial Aid Management Operational
Blackbaud Grantmaking Operational
Blackbaud Grantmaking Operational
Blackbaud Outcomes Operational
Blackbaud Internet Solutions Operational
Blackbaud Merchant Services Operational
Blackbaud Merchant Services Operational
Payments API Operational
Blackbaud MobilePay Operational
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Blackbaud Payment Service Operational
Blackbaud Tuition Management Operational
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Direct Marketing Operational
DonorCentral Operational
DonorCentral Operational
DonorCentral NXT Operational
Education Edge Operational
Education Edge Operational
Faculty Access for the Web Operational
Email Services Operational
eTapestry Operational
Financial Edge Operational
Financial Edge NXT Operational
Financial Edge NXT Operational
Accounts Payable API Operational
General Ledger API Operational
Statistical Unit API (Beta) Operational
Treasury API Operational
Host*Net / FIMS / IGAM Operational
JustGiving Operational
Luminate Operational
Luminate Beta Operational
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Luminate Integration Operational
Luminate Online Operational
Luminate WebServices Operational
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MobileMission Operational
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Online Express Operational
Online Express Operational
Givalanche Operational
Raiser's Edge Operational
Raiser's Edge NXT Operational
Raiser's Edge NXT Operational
Constituent API Operational
Fundraising API Operational
Gift API Operational
Online Registration Service (Beta) Operational
Opportunity API Operational
Communication Preference API (Beta) Operational
ResearchPoint Operational
Team Approach Operational
WealthPoint Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance ID 11869 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, July 5, 2020:

3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
12:00 AM - 3:00 AM PDT
5:00 PM - 8:00 PM AEST
8:00 AM - 11:00 AM BST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. We expect for transaction processing through Blackbaud Payment Service to be unavailable for no more than 30 minutes during this time. All transactions submitted while the Blackbaud Payment Service is unavailable will fail and will not be queued for processing.

During this maintenance window, provisioning, administrative access, and reports in Blackbaud Merchant Services will be unavailable for no longer than 1 hour.
Posted on Jun 29, 15:34 EDT
Maintenance ID 94463 - We are performing scheduled maintenance on Turesday, July 7 between 5:00 AM EDT and 6:00 AM EDT. Your services will be unavailable for up to 1 minute.
This maintenance is necessary to perform an update in our environment.
Posted on Jul 2, 15:18 EDT
Maintenance ID 43854 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, July 7, 2020:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Posted on Jul 2, 16:10 EDT
Maintenance ID 34617 - Your Luminate Online ITC site has been scheduled to be upgraded to version 20.5 on Tuesday, July 7, 2020. Work will begin at 5:00 PM CDT and complete by 7:00 PM CDT.

This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.

During the this maintenance, your ITC site will remain available to visitors and administrators. A warning message banner will be displayed to advise visitors to avoid entering information until the upgrade is complete. For a period of no longer than 30 minutes, visitors and administrators may experience intermittent connectivity issues or interrupted sessions.

The work is planned on the following schedule:

5:00 PM CDT - Your ITC site will display a maintenance warning message advising against entering data.
All maintenance should be complete by 7:00 PM CDT.

Please see the release notes for details on this update.
Posted on Jul 2, 16:27 EDT
Maintenance ID 22778 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, July 7, 2020:
11:00 PM - 3:00 AM BST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Posted on Jul 2, 16:14 EDT
Scheduled Maintenance 85470 - eTapestry Jul 7, 21:00 - Jul 8, 03:00 EDT
Maintenance ID 85470 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, July 7, 2020:
9:00 PM - 3:00 AM EDT
6:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update on eTapestry Advanced Mass Email.

During this maintenance window, your services will remain available but emails scheduled during this time may be queued and executed upon completion of the maintenance window. Please plan accordingly.
Posted on Jul 2, 16:40 EDT
Maintenance ID 25852 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, July 7, 2020:
11:00 PM - 3:00 AM EDT

This maintenance is necessary to update Raiser's Edge to the latest version 7.96 Patch 20. 

During this maintenance window, users in database view will be presented with a 15 minute warning to log out of the session. Database view access will be unavailable for no longer than 4 hours. Your web view access will remain uninterrupted during this maintenance.
Posted on Jul 2, 16:52 EDT
Maintenance ID 04042 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, July 7, 2020:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Posted on Jul 2, 16:17 EDT
Maintenance ID 60634 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, July 12, 2020:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 

During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in.
Posted on Jun 24, 13:29 EDT
Past Incidents
Jul 3, 2020
Completed - The scheduled maintenance has been completed.
Jul 3, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 23:01 EDT
Scheduled - Maintenance ID 10655 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 2, 2020:
11:00 PM - 3:00 AM  EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 

During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in for no longer than 1 hour.
Jun 26, 14:06 EDT
Completed - The scheduled maintenance has been completed.
Jul 3, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 23:01 EDT
Scheduled - Maintenance ID 30418 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 2, 2020:
11:00 PM - 3:00 AM EDT

This maintenance is necessary to update Financial Edge to the latest Patch 36. 

During this maintenance window, users in Database View (active Citrix user sessions) may be presented with a 15 minute warning to save work and log out. Your services will be unavailable for no longer than 4 hours.
Jun 26, 13:53 EDT
Completed - The scheduled maintenance has been completed.
Jul 3, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 23:00 EDT
Scheduled - Maintenance ID 81018 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 2, 2020:

11:00 PM - 3:00 AM EDT

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance. 

During this maintenance window, you may experience several brief interruptions to your services for no longer than 5 minutes; however, you should be able to immediately log back in.
Jun 26, 13:14 EDT
Jul 2, 2020
Completed - The scheduled maintenance has been completed.
Jul 2, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 18:01 EDT
Scheduled - Maintenance ID 54540 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 2, 2020:
11:00 PM - 3:00 AM BST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 

During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in for no longer than 1 hour.
Jun 26, 13:45 EDT
Completed - The scheduled maintenance has been completed.
Jul 2, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 09:01 EDT
Scheduled - Maintenance ID 91518 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 2, 2020:
11:00 PM - 3:00 AM  AEST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 

During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in for no longer than 1 hour.
Jun 26, 13:41 EDT
Completed - The scheduled maintenance has been completed.
Jul 2, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 06:00 EDT
Scheduled - Maintenance ID 25091 - Your Luminate CRM Production environments will be updated to version 12.48.1 on

Thursday, July 2, 2020: 

5:00 AM - 9:00 AM CDT

We are excited to announce as of the 12.48.1 release you will have control over the job schedule for giving summary calculations and duplicate detection. This means your system administrator can schedule these processes to run using the schedule management tool. The jobs can be set-up to run regularly on a schedule as they do now, however, with this release you will have control over how often and when the jobs kick-off.

What action must I take?

Existing legacy jobs for giving summary calculation and duplicate detection do not run in your sandbox environments. However, you will be able to schedule the new giving summary calculations and duplicate detection jobs in your sandbox environments. To calculate giving summaries and detect duplicates, your system administrator must create a job schedule for each of these jobs. We recommend that your system administrator create jobs for these processes after the upgrade.

During this maintenance window, your services will remain uninterrupted. Learn more by visiting the Luminate CRM New Features and Release Notes site: http://www.blackbaud.com/files/support/helpfiles/luminate-releasenotes/Luminate_Release_Notes.htm#Luminate_CRM/current.htm
Jun 26, 13:30 EDT
Jul 1, 2020
Completed - The scheduled maintenance has been completed.
Jul 1, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:30 EDT
Scheduled - Maintenance ID 54131 - We are performing scheduled maintenance on Tuesday, June 30, 2020 between 10:30 PM EDT and 2:30 AM EDT. Your services will be unavailable for up to 1 minute.
This maintenance is necessary to perform an update in your environment.
Jun 25, 17:35 EDT
Completed - The scheduled maintenance has been completed.
Jul 1, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 23:01 EDT
Scheduled - Maintenance ID 45118 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 30, 2020:

11:00 PM - 3:00 AM EDT

This maintenance is necessary to update Financial Edge to the latest Patch 36. 

During this maintenance window, users in Database View (active Citrix user sessions) may be presented with a 15 minute warning to save work and log out. Your services will be unavailable for no longer than 4 hours.
Jun 26, 14:08 EDT
Jun 30, 2020
Completed - The scheduled maintenance has been completed.
Jun 30, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 18:00 EDT
Scheduled - Maintenance ID 42058 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 30, 2020:
11:00 PM - 3:00 AM BST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 

During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in for no longer than 1 hour.
Jun 24, 13:34 EDT
Completed - The scheduled maintenance has been completed.
Jun 30, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 09:01 EDT
Scheduled - Maintenance ID 22348 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 30, 2020:

11:00 PM - 3:00 AM AEST

This maintenance is necessary to update Financial Edge to the latest Patch 36. 

During this maintenance window, users in Database View (active Citrix user sessions) may be presented with a 15 minute warning to save work and log out. Your services will be unavailable for no longer than 4 hours.
Jun 26, 14:10 EDT
Completed - The scheduled maintenance has been completed.
Jun 30, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 05:02 EDT
Scheduled - Maintenance ID 05197 - We are performing scheduled maintenance on Tuesday, June 30, 2020 between 5:00 AM EDT and 6:00 AM EDT. Your services will be unavailable for up to 1 minute. This maintenance is necessary to perform updates in our environment.
Jun 25, 08:29 EDT
Completed - The scheduled maintenance has been completed.
Jun 30, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 23:04 EDT
Scheduled - Maintenance ID 63863 - Please be advised of a critical maintenance that is scheduled to occur on 

Monday, June 29, 2020:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This critical maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jun 29, 15:31 EDT
Jun 29, 2020
Completed - The scheduled maintenance has been completed.
Jun 29, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 22:00 EDT
Scheduled - Maintenance ID 55997 - Please be advised of a critical maintenance that is scheduled to occur on 

Sunday, June 28, 2020:
10:00 PM - 12:00 AM EDT
7:00 PM - 9:00 PM PDT

This critical maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jun 26, 18:35 EDT
Jun 28, 2020
Completed - The scheduled maintenance has been completed.
Jun 28, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:00 EDT
Scheduled - Maintenance ID 65224 - Please be advised of a critical maintenance that is scheduled to occur on 

Sunday, June 28, 2020:
10:00 PM - 12:00 AM AEST

This critical maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jun 26, 18:32 EDT
Completed - The scheduled maintenance has been completed.
Jun 28, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 03:01 EDT
Scheduled - Maintenance ID 81175 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, June 28, 2020:
3:00 AM - 7:00 AM EDT
12:00 AM - 4:00 AM PDT

This maintenance is necessary to perform an update to our environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.
Jun 24, 13:12 EDT
Completed - The scheduled maintenance has been completed.
Jun 28, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 22:00 EDT
Scheduled - Maintenance ID 45643 - Please be advised of a critical maintenance that is scheduled to occur on 

Saturday, June 27, 2020:
10:00 PM - 12:00 AM EDT
7:00 PM - 9:00 PM PDT

This critical maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jun 26, 18:29 EDT
Jun 27, 2020
Completed - The scheduled maintenance has been completed.
Jun 27, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 00:02 EDT
Scheduled - Maintenance ID 14333 - We are performing scheduled maintenance on June 27 between 12:00 AM EDT and 6:00 AM EDT. Your services will be unavailable for up to 15 minutes.
This maintenance is necessary to perform an update in our environment.
Jun 22, 17:40 EDT
Completed - The scheduled maintenance has been completed.
Jun 27, 04:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 20:00 EDT
Scheduled - Maintenance ID 25736 - Please be advised of a critical maintenance that is scheduled to occur on 

Friday, June 26, 2020:

8:00 PM - 4:00 AM EDT
7:00 PM - 3:00 AM CDT
5:00 PM - 1:00 AM PDT

Saturday, June 27, 2020:

10:00 AM - 6:00 PM AEST
1:00 AM - 9:00 AM BST

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will remain available.
Jun 26, 13:38 EDT
Completed - The scheduled maintenance has been completed.
Jun 27, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 22:00 EDT
Scheduled - Maintenance ID 60433 - Please be advised of a critical maintenance that is scheduled to occur on 

Friday, June 26, 2020:
10:00 PM - 12:00 AM EDT
7:00 PM - 9:00 PM PDT

This critical maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jun 26, 18:26 EDT
Jun 26, 2020
Completed - The scheduled maintenance has been completed.
Jun 26, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 23:00 EDT
Scheduled - Maintenance ID 60387 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, June 25, 2020:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 

During this maintenance window, your services will be unavailable for up to 1 hour.
Jun 19, 18:06 EDT
Completed - The scheduled maintenance has been completed.
Jun 26, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 23:00 EDT
Scheduled - Maintenance ID 90389 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, June 25, 2020:
11:00 PM - 3:00 AM EDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes.
Jun 19, 17:52 EDT
Jun 25, 2020
Completed - The scheduled maintenance has been completed.
Jun 25, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 05:00 EDT
Scheduled - Maintenance ID 13324 - We are performing scheduled maintenance on Thursday, June 25, 2020 between 5:00 AM EDT and 6:00 AM EDT. Your services will be unavailable for up to 1 minute. This maintenance is necessary to perform an update in our environment.
Jun 24, 13:23 EDT
Completed - The scheduled maintenance has been completed.
Jun 25, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 22:00 EDT
Scheduled - Maintenance ID 23245 - Please be advised of a critical maintenance that is scheduled to occur on 

Wednesday, June 24, 2020:
10:00 PM - 12:00 AM EDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will remain available, but you may experience a brief interruption to your ability to run reports for up to 1 minute.
Jun 24, 13:20 EDT
Jun 24, 2020
Completed - The scheduled maintenance has been completed.
Jun 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 23:03 EDT
Scheduled - Maintenance ID 22231 - Please be advised of a critical maintenance that is scheduled to occur on 

Tuesday, June 23, 2020:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This critical maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jun 23, 14:22 EDT
Completed - The scheduled maintenance has been completed.
Jun 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 23:01 EDT
Scheduled - Maintenance ID 81858 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, June 23, 2020:
11:00 PM - 3:00 AM EDT 
8:00 PM - 12:00 AM PDT 

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, database view access will be intermittent for no longer than 45 minutes. If users experience an interruption to your database view access, you will be able to log off and log back on within 45 minutes. Your web view access will remain uninterrupted during this maintenance. Nightly backups may be delayed for no longer than 2 hours.
Jun 19, 17:45 EDT
Completed - The scheduled maintenance has been completed.
Jun 24, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 23:01 EDT
Scheduled - Maintenance ID 33769 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 23, 2020:
11:00 PM - 3:00 AM EDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, we anticipate that your services will remain available, however, your services may experience unavailability for no longer than 30 minutes.
Jun 17, 17:57 EDT
Jun 23, 2020
Completed - The scheduled maintenance has been completed.
Jun 23, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 18:01 EDT
Scheduled - Maintenance ID 70637 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, June 23, 2020:
11:00 PM - 3:00 AM BST 

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, database view access will be intermittent for no longer than 45 minutes. If users experience an interruption to your database view access, you will be able to log off and log back on within 45 minutes. Your web view access will remain uninterrupted during this maintenance. Nightly backups may be delayed for no longer than 2 hours.
Jun 19, 17:39 EDT
Completed - The scheduled maintenance has been completed.
Jun 23, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 09:00 EDT
Scheduled - Maintenance ID 55010 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, June 23, 2020:
11:00 PM - 2:00 AM AEST 

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, database view access will be intermittent for no longer than 30 minutes. If users experience an interruption to your database view access, you will be able to log off and log back on within 30 minutes. Your web view access will remain uninterrupted during this maintenance. Nightly backups may be delayed for no longer than 2 hours.
Jun 19, 17:27 EDT
Completed - The scheduled maintenance has been completed.
Jun 23, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 05:01 EDT
Scheduled - Maintenance ID 63077 - We are performing scheduled maintenance on Tuesday, June 23, 2020 between 5:00 AM EDT and 6:00 AM EDT. Your services will be unavailable for up to 1 minute. This maintenance is necessary to perform updates in our environment.
Jun 17, 16:20 EDT
Completed - The scheduled maintenance has been completed.
Jun 23, 02:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 22:30 EDT
Scheduled - Maintenance ID 42141 - We are performing scheduled maintenance on Monday, June 22, 2020 between 10:30 PM EDT and 2:30 AM EDT. Your services will be unavailable for up to 1 minute. This maintenance is necessary to perform updates in our environment.
Jun 17, 16:18 EDT
Jun 22, 2020
Jun 21, 2020
Completed - The scheduled maintenance has been completed.
Jun 21, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 03:00 EDT
Scheduled - Maintenance ID 03737 - Please be advised of a critical maintenance that is scheduled to occur on 

Sunday, June 21, 2020:
3:00 AM - 7:00 AM EDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jun 19, 17:44 EDT
Completed - The scheduled maintenance has been completed.
Jun 21, 02:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 22:00 EDT
Scheduled - Maintenance ID 60323 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, June 21, 2020:
3:00 AM - 7:00 AM BST

This maintenance is necessary to update Raiser's Edge to the latest version 7.96 Patch 20.

During this maintenance window, users in database view will be presented with a 15 minute warning to log out of the session and database view access will be unavailable for no longer than 4 hours. Your web view access will remain uninterrupted during this maintenance.
Jun 16, 15:12 EDT
Jun 20, 2020
Completed - The scheduled maintenance has been completed.
Jun 20, 17:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 13:00 EDT
Scheduled - Maintenance ID 62070 - Please be advised of a critical maintenance that is scheduled to occur on 

Sunday, June 21, 2020:
3:00 AM - 7:00 AM AEST

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jun 19, 17:42 EDT
Jun 19, 2020
Completed - The scheduled maintenance has been completed.
Jun 19, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:00 EDT
Scheduled - Maintenance ID 02139 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, June 18, 2020:
11:00 PM - 3:00 AM EDT

This maintenance is necessary to update Raiser's Edge to the latest version 7.96 Patch 20.

During this maintenance window, users in database view will be presented with a 15 minute warning to log out of the session and database view access will be unavailable for no longer than 4 hours. Your web view access will remain uninterrupted during this maintenance.
Jun 15, 19:08 EDT
Completed - The scheduled maintenance has been completed.
Jun 19, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:02 EDT
Scheduled - Maintenance ID 10917 - Please be advised of a critical maintenance that is scheduled to occur on 

Thursday, June 18, 2020:
10:00 PM - 12:00 AM EDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 minute.
Jun 17, 17:51 EDT