All Systems Operational

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue with your services that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

Email notifications will be sent to designated contact roles for your organization (Admin, Luminate Online User, or Primary Contacts), which can be managed here: https://kb.blackbaud.com/articles/Article/43479

Altru   Operational
Blackbaud Analytics   Operational
Blackbaud Checkout   Operational
Blackbaud CRM   Operational
Blackbaud Employee Giving   Operational
Blackbaud Employee Volunteering   Operational
Blackbaud Grantmaking Operational
Blackbaud Grantmaking   Operational
Blackbaud Outcomes   Operational
Blackbaud Internet Solutions   Operational
Blackbaud Merchant Services Operational
Blackbaud Merchant Services   Operational
Payments API (Beta)   Operational
Blackbaud NetCommunity   Operational
Blackbaud Payment Service   Operational
Blackbaud Website Package   Operational
Direct Marketing   Operational
DonorCentral Operational
DonorCentral   Operational
DonorCentral NXT   Operational
Education Edge Operational
Education Edge   Operational
Faculty Access for the Web   Operational
Email Services   Operational
eTapestry   Operational
Financial Edge   Operational
Financial Edge NXT Operational
Financial Edge NXT   Operational
Accounts Payable API   Operational
General Ledger API   Operational
Statistical Unit API (Beta)   Operational
Treasury API   Operational
Host*Net / FIMS / IGAM   Operational
K-12 and Smart Tuition Operational
onBoard   Operational
onCampus   Operational
onMessage   Operational
onRecord   Operational
Smart Aid   Operational
Smart Tuition   Operational
School API (Beta)   Operational
Luminate Operational
Luminate Beta   Operational
Luminate CMS   Operational
Luminate Integration   Operational
Luminate Online   Operational
Luminate WebServices   Operational
Luminate CRM   Operational
OmniPoint   Operational
Online Express Operational
Online Express   Operational
Givalanche   Operational
Raiser's Edge   Operational
Raiser's Edge NXT Operational
Raiser's Edge NXT   Operational
Constituent API   Operational
Fundraising API   Operational
Gift API   Operational
Opportunity API   Operational
ResearchPoint   Operational
Sphere   Operational
Team Approach   Operational
WealthPoint   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 17, 2018

No incidents reported today.

Nov 16, 2018
Completed - The scheduled maintenance has been completed.
Nov 16, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:00 EST
Scheduled - Maintenance ID 01739 - Please be advised of a maintenance that is scheduled to occur on Thursday, November 15, 2018:
11:00 PM - 3:00 AM EST
8:00 PM - 12:00 AM PST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, your services will be unavailable for no longer than 1 hour.
Nov 8, 15:18 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:00 EST
Scheduled - Maintenance ID 82546 - Please be advised of a maintenance that is scheduled to occur on Thursday, November 15, 2018:
11:00 PM - 3:00 AM EST
8:00 PM - 12:00 AM PST 
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
During this maintenance window, your services will be unavailable for no longer than 1 hour.
Nov 8, 15:07 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:00 EST
Scheduled - Maintenance ID 81594 - We are proud to inform you of upcoming Data Services updates that are scheduled to occur on Thursday, November 15, from 11 PM EST to 1 AM EST.
This maintenance will add many new and updated records to our system. Updates like this are part of your subscription to our wealth services and, once the maintenance is complete, your searches will include any pertinent updated information.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
Nov 8, 17:32 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 EST
Scheduled - Maintenance ID 20879 - Please be advised of a critical maintenance that will occur on Thursday, November 15, 2018 that will impact your Luminate CMS Site. Work will begin at 9 PM CST and complete by 11 PM CST.
This maintenance is necessary to perform critical network updates in our environment that will ensure security, stability, and allow for enhanced monitoring of network infrastructure. 
During this maintenance window, Luminate CMS Sites will be available in Static Mode to site visitors and administrators.
Nov 15, 09:52 EST
Completed - The scheduled maintenance has been completed.
Nov 16, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 22:00 EST
Scheduled - Maintenance ID 70794 - Please be advised of a critical maintenance that will occur Thursday, November 15, 2018 from 10 PM EST to 12 AM EST.
During this maintenance window, your services will be unavailable for no longer than 30 minutes.
This maintenance is necessary to  perform critical maintenance in our environment.
Nov 14, 13:35 EST
Nov 15, 2018
Completed - The scheduled maintenance has been completed.
Nov 15, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 18:00 EST
Scheduled - Maintenance ID 65113 - Please be advised of a maintenance that is scheduled to occur on Thursday, November 15, 2018 from 11 PM GMT until 3 AM GMT.
This maintenance is necessary to perform an update to our environment.
During this maintenance window, access to your services will not be interrupted; however, you will be unable to import or export from Blackbaud CRM for no longer than 1 hour.
Nov 9, 14:49 EST
Completed - The scheduled maintenance has been completed.
Nov 15, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 05:00 EST
Scheduled - Maintenance ID 55618 - We are performing scheduled maintenance on Thursday, November 15, 2018 from 5:00 AM EST to 6:00 AM EST. Your services will be unavailable for up to 2 minutes. This maintenance is necessary to perform an update to our environment.
Nov 14, 15:10 EST
Nov 14, 2018
Completed - The scheduled maintenance has been completed.
Nov 14, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 05:00 EST
Scheduled - Maintenance ID 90141 - We are performing scheduled maintenance on Wednesday, November 14, 2018 from 5 AM ET until 6 AM ET. Your services will be unavailable for up to 2 minutes. This maintenance is necessary to perform an update to our environment.
Nov 13, 16:41 EST
Completed - The scheduled maintenance has been completed.
Nov 14, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 EST
Scheduled - Maintenance ID 75850 - Please be advised of a maintenance that is scheduled to occur on:

Tuesday, November 13, 2018
11 PM - 3 AM EST
10 PM - 2 AM CST
8 PM - 12 AM PST
3 PM - 7 PM AEDT
4 AM - 7 AM GMT 

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, access to your services will not be interrupted; however, any general purpose jobs (such as bulk email blasts) or transactional jobs (such as donation acknowledgements) sent during this time may be queued for no more than 30 minutes before sending.
Nov 9, 13:09 EST
Completed - The scheduled maintenance has been completed.
Nov 14, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 EST
Scheduled - Maintenance ID 41858 - Please be advised of a maintenance that is scheduled to occur on Tuesday, November 13, 2018:
11:00 PM - 3:00 AM EST
8:00 PM - 12:00 AM PST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
During this maintenance window, your services will be unavailable for no longer than 1 hour.
Nov 6, 12:25 EST
Completed - The scheduled maintenance has been completed.
Nov 14, 01:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 EST
Scheduled - Maintenance ID 00134- Please be advised of a maintenance that is scheduled to occur on Tuesday, November 13, 2018 from 11:00 PM EST to 1:00 AM EST. 
This maintenance is necessary to perform an update in our environment. 
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
Nov 6, 12:36 EST
Nov 13, 2018
Completed - The scheduled maintenance has been completed.
Nov 13, 23:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 23:00 EST
Scheduled - Maintenance ID 02421 - Please be advised of a maintenance that is scheduled to occur on Tuesday, November 13, 2018 from 11 PM EST until 11:30 PM EST.
This maintenance is necessary to perform an update to our environment.
During this maintenance window, your services will be unavailable for no longer than 2 minutes.
Nov 8, 17:10 EST
Completed - The scheduled maintenance has been completed.
Nov 13, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 18:00 EST
Scheduled - Maintenance ID 73839 - Please be advised of a maintenance that is scheduled to occur on Tuesday, November 13, 2018 from 11:00 PM GMT to 3:00 AM GMT.
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
During this maintenance window, your services will be unavailable for no longer than 1 hour.
Nov 8, 17:19 EST
Completed - The scheduled maintenance has been completed.
Nov 13, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 07:00 EST
Scheduled - Maintenance ID 81667 - Please be advised of a maintenance that is scheduled to occur on Tuesday, November 13, 2018 from 11:00 PM AEDT to 3:00 AM  AEDT.
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
During this maintenance window, your services will be unavailable for no longer than 1 hour.
Nov 6, 12:21 EST
Nov 12, 2018
Completed - The scheduled maintenance has been completed.
Nov 12, 10:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:00 EST
Scheduled - Maintenance ID 25931 - We are updating your Luminate CRM Sandbox Organizations to version 12.43 on Monday, November 12, 2018 at 5:00 AM EST.  Learn more by visiting the Luminate CRM Release Notes [https://www.blackbaud.com/files/support/helpfiles/luminate-releasenotes/Luminate_Release_Notes.htm] site.
Nov 8, 13:35 EST
Nov 11, 2018
Completed - The scheduled maintenance has been completed.
Nov 11, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 03:00 EST
Scheduled - Maintenance ID 72534 - Please be advised of a maintenance that is scheduled to occur on Sunday, November 11, 2018 from 3:00 AM EST to 11:00 AM EST.

This maintenance is necessary to upgrade Financial Edge-Education Edge to the latest version 7.87 Patch 26.

During this maintenance window, your services will be unavailable for no longer than 7 hours.
Oct 10, 13:01 EDT
Completed - The scheduled maintenance has been completed.
Nov 11, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 03:00 EST
Scheduled - Maintenance ID 62160 - Please be advised of a maintenance that is scheduled to occur on

Sunday, November 11, 2018:
3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
12:00 AM - 4:00 AM PST
7:00 PM - 11:00 PM AEDT
8:00 AM - 12:00 PM GMT 
This maintenance is necessary as we continue to make enhancements to our Payments platform.

During this maintenance window, you will experience periods of time when payment services are unavailable. All transactions submitted while the service is unavailable will fail and will not be queued for processing.
Nov 7, 13:48 EST
Completed - The scheduled maintenance has been completed.
Nov 11, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 03:00 EST
Scheduled - Maintenance ID 41566 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, November 11, 2018:
3:00 AM - 7:00 AM EST
12:00 AM - 4:00 AM PST

This maintenance is necessary to perform updates in our environments.

During this maintenance window, your services will be unavailable for no longer than 4 hours.
Nov 5, 14:18 EST
Completed - The scheduled maintenance has been completed.
Nov 11, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 06:00 EST
Scheduled - Maintenance ID 93352 - We are performing scheduled maintenance on Sunday, November 11, 2018 from 6:00 AM EST to 6:30 AM EST. Your services will be unavailable for up to 30 minutes. This maintenance is necessary to perform an update to our environment.
Nov 9, 13:13 EST
Completed - The scheduled maintenance has been completed.
Nov 11, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 03:00 EST
Scheduled - Maintenance ID 02860 - Please be advised of a maintenance that is scheduled to occur on Sunday, November 11, 2018 that will impact your Luminate CMS Site. Work will begin at 2 AM CST and complete by 5 AM CST.

This maintenance is necessary to perform network updates in our environment that will ensure security, stability, and allow for enhanced monitoring of network infrastructure.

During this maintenance window, Luminate CMS Sites will be available in Static Mode to site visitors and administrators.
Nov 6, 10:15 EST
Completed - The scheduled maintenance has been completed.
Nov 11, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 03:00 EST
Scheduled - Maintenance ID 21021 - We are notifying you of required maintenance that is scheduled to occur on Sunday, November 11, 2018. Work will begin at 2:00 AM CST and complete by 3:00 AM CST.

This maintenance is necessary to perform network updates in our environment to ensure security, stability and allow for enhanced monitoring of network infrastructure and performance.

Prior to the maintenance, tasks will be disabled for your production site and will remain offline for the duration of the maintenance. During this period, tasks will be held in queue and will resume once work is completed. This includes, but is not limited to, scheduled reports, scheduled email sends, and data synchronization operations.

During the maintenance window, your site will remain available to visitors and administrators. A warning message banner will be displayed to advise visitors that the site is undergoing maintenance and that they may experience interruptions or delays when entering information. For a period of no longer than 10 minutes, visitors and administrators may experience intermittent connectivity issues or interrupted sessions.

The work is planned on the following schedule:

1:30 AM CST on Sunday, November 11, 2018 - All tasks will be held in queue for your production site.
2:00 AM CST - A maintenance warning banner will be displayed at the top of your production site. 
3:00 AM CST- All maintenance should be complete. Tasks will be re-enabled when the maintenance is complete.
Nov 5, 14:21 EST
Nov 10, 2018
Completed - The scheduled maintenance has been completed.
Nov 10, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 00:01 EST
Scheduled - Maintenance ID 03244 - We are performing scheduled maintenance on Saturday, November 10. 2018 between 12 AM EST and 6 AM EST. Visitors and administrators may experience intermittent connectivity issues or interrupted sessions. This maintenance is necessary to perform an update in our environment.
Nov 9, 16:24 EST
Nov 9, 2018
Completed - The scheduled maintenance has been completed.
Nov 9, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 01:00 EST
Scheduled - Maintenance ID 10977 - Please be advised of a maintenance that is scheduled to occur on 
Friday, November 9, 2018 from 1:00 AM EST to 3:00 AM EST
Thursday, November 8, 2018 from 10:00 PM PST to 12:00 AM PST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Nov 2, 13:21 EDT
Completed - The scheduled maintenance has been completed.
Nov 9, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 23:00 EST
Scheduled - Maintenance ID 35451 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, November 8, 2018:
11:00 PM - 3:00 AM EST
8:00 PM - 12:00 AM PST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Nov 1, 09:50 EDT
Nov 8, 2018
Completed - The scheduled maintenance has been completed.
Nov 8, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 18:00 EST
Scheduled - Maintenance ID 82077 - Please be advised of a maintenance that is scheduled to occur on Thursday, November 8, 2018 from 11:00 PM GMT to 3:00 AM GMT.

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services during this maintenance window, but will be able to immediately log back in.
Nov 1, 09:53 EDT
Completed - The scheduled maintenance has been completed.
Nov 8, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 07:00 EST
Scheduled - Maintenance ID 63357 - Please be advised of a maintenance that is scheduled to occur on Thursday, November 8, 2018 from 11:00 PM AEDT to 3:00 AM AEDT.

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Nov 1, 09:46 EDT
Nov 7, 2018
Completed - The scheduled maintenance has been completed.
Nov 7, 06:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 05:00 EST
Scheduled - Maintenance ID 65673 - We are performing scheduled maintenance on Wednesday, November 7, 2018 from 5:00 AM EST to 6:00 AM EST. Your services will be unavailable for up to 2 minutes. This maintenance is necessary to perform an update to our environment.
Nov 6, 13:34 EST
Completed - The scheduled maintenance has been completed.
Nov 7, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 EST
Scheduled - Maintenance ID 84110 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, November 6, 2018:

11:00 PM - 3:00 AM EST
8:00 PM - 12:00 AM PST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Oct 30, 11:55 EDT
Completed - The scheduled maintenance has been completed.
Nov 7, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 01:00 EST
Scheduled - Maintenance ID 15860 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, November 7, 2018 from 1:00 AM EST to 3:00 AM EST
Tuesday, November 6, 2018 from 10:00 PM PST to 12:00 AM PST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Oct 30, 11:49 EDT
Completed - The scheduled maintenance has been completed.
Nov 7, 02:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 EST
Scheduled - Maintenance ID 14572 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, November 6, 2018:
11:00 PM - 2:00 AM EST
8:00 PM - 11:00 PM PST

This maintenance is necessary to upgrade Education Edge Web Services to the latest version. 

During this maintenance window, your services will be unavailable for no longer than 15 minutes.
Nov 1, 11:41 EDT
Nov 6, 2018
Completed - The scheduled maintenance has been completed.
Nov 6, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 18:00 EST
Scheduled - Maintenance ID 34653 - Please be advised of a maintenance that is scheduled to occur on Tuesday, November 6, 2018 from 11 PM GMT to 3 AM GMT.

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in.
Oct 30, 15:07 EDT
Completed - The scheduled maintenance has been completed.
Nov 6, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 07:00 EST
Scheduled - Maintenance ID 55938 - Please be advised of a maintenance that is scheduled to occur on Tuesday, November 6, 2018 from 11 PM AEDT to 3 AM AEDT.

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Oct 30, 11:57 EDT
Nov 5, 2018
Completed - The scheduled maintenance has been completed.
Nov 5, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 EST
Scheduled - Maintenance ID 54453 - Please be advised of a maintenance that will occur on

Sunday, November 4, 2018:
3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
*1:00 AM PDT - 4:00 AM PST
8:00 AM - 12:00 PM GMT
7:00 PM - 11:00 PM AEDT
*Daylight Saving time ends Sunday, November 4th at 2AM. The time above accounts for the time change occurring in the middle of the maintenance window.

During this maintenance window, access to your services will not be interrupted; however, any general purpose jobs (such as bulk email blasts) or transactional jobs (such as donation acknowledgements) sent during this time frame may experience a 15 minute delay until the maintenance is complete. 

This maintenance is necessary to perform an update to your Email Services.
Oct 31, 18:46 EDT
Nov 4, 2018
Completed - The scheduled maintenance has been completed.
Nov 4, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 03:00 EST
Scheduled - Maintenance ID 54656 - Please be advised of a maintenance that is scheduled to occur on

Sunday, November 4, 2018:

3 AM EST - 12 PM EST
*12 AM PST - 8 AM PST*
*Daylight Saving time ends Sunday, November 4th at 2AM. The time above accounts for the time change occurring in the middle of the maintenance window.

This maintenance is necessary to update Blackbaud NetCommunity to the latest version 7.1 Service Pack 4.

During this maintenance event, your hosting services will be unavailable for no longer than 30 minutes. NetCommunity 7.1 Service Pack 4 includes enhancements to the Donation Form – Mini that will allow organizations to capture a donor’s biographical information. Blackbaud NetCommunity customers will also be able to customize the payment experience by changing the look and feel of the Blackbaud Checkout overlay to align with their organization’s branding guidelines. This release also includes updates to several NetCommunity parts to support expanded Gender Types. As the release date approaches, please check the Community (http://community.blackbaud.com/blogs/66) for additional updates.

Important Action Required: If your organization locally hosts The Raiser's Edge Web Services (REWS), you will need to upgrade this service as soon as possible to avoid issues when creating new parts. For more information, see KB 116869 (http://kb.blackbaud.com/articles/Article/116869).
Oct 30, 11:52 EDT
Completed - The scheduled maintenance has been completed.
Nov 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 05:00 EST
Scheduled - Maintenance ID 94934 - Please be advised of a maintenance that is scheduled to occur on Sunday, November 4, 2018:
5:00 AM - 7:00 AM EST
4:00 AM - 6:00 AM CST
*2:00 AM - 4:00 AM PST*
9:00 PM - 11:00 PM AEDT
10:00 AM - 12:00 PM GMT 
*Daylight Saving time ends Sunday, November 4th at 2AM. The time above accounts for the time change occurring in the middle of the maintenance window.
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. We expect for transaction processing through Blackbaud Payment Service to be unavailable for no more than 30 minutes during this time. All transactions submitted while the Blackbaud Payment Service is unavailable will fail and will not be queued for processing.
During this maintenance window, provisioning, administrative access, and reports in Blackbaud Merchant Services will be unavailable for no longer than 30 minutes.
Oct 30, 09:37 EDT
Completed - The scheduled maintenance has been completed.
Nov 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 03:00 EST
Scheduled - Maintenance ID 22356 - Please be advised of a maintenance that is scheduled to occur on Sunday, November 4, 2018:
• 3:00 AM - 7:00 AM EST
• *2:00 AM - 6:00 AM CST*
• *1:00 AM - 4:00 AM PST*
• 7:00 PM - 11:00 PM AEDT
• 8:00 AM - 12:00 PM GMT
*Daylight Saving time ends Sunday, November 4th at 2AM. The time above accounts for the time change occurring in the middle of the maintenance window.
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, you may experience several brief interruptions to your services during this maintenance window, but will be able to immediately log back in.
Oct 29, 14:55 EDT
Completed - The scheduled maintenance has been completed.
Nov 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 03:00 EST
Scheduled - Maintenance ID 60327 - Please be advised of a maintenance that is scheduled to occur on Sunday, November 4, 2018 from 3 AM EST to 7 AM EST.
This maintenance is necessary to update eTapestry to the latest version 7.45.0.
During this maintenance window, your services will be unavailable for no longer than 30 minutes.
We are tracking this maintenance in Maintenance ID 60327.
Oct 29, 14:47 EDT
Completed - The scheduled maintenance has been completed.
Nov 4, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 03:00 EST
Scheduled - Maintenance ID 80849 - Please be advised of a maintenance that is scheduled to occur on Sunday, November 4, 2018 from *1 AM PST to 4 AM PST.
*Daylight Saving time ends Sunday, November 4th at 2AM. The time above accounts for the time change occurring in the middle of the maintenance window.
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
During this maintenance window, your services will be unavailable for no longer than 1 hour.
Oct 29, 14:41 EDT
Completed - The scheduled maintenance has been completed.
Nov 4, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 23:00 EDT
Scheduled - Maintenance ID 05627 - Please be advised of a maintenance that is scheduled to occur on Sunday, November 4, 2018 from 3 AM GMT until 7 AM GMT.
This maintenance is necessary to update Blackbaud NetCommunity to the latest version 7.1 Service Pack 4.
During this maintenance event, your hosting services will be unavailable for no longer than 30 minutes. NetCommunity 7.1 Service Pack 4 includes enhancements to the Donation Form – Mini that will allow organizations to capture a donor’s biographical information. Blackbaud NetCommunity customers will also be able to customize the payment experience by changing the look and feel of the Blackbaud Checkout overlay to align with their organization’s branding guidelines. This release also includes updates to several NetCommunity parts to support expanded Gender Types. Please review the New Features Guide at https://www.blackbaud.com/docs/default-source/how-to-documentation/blackbaud-netcommunity-for-raiser's-edge-how-to/updatre.pdf for additional updates.
Important Action Required: If your organization locally hosts The Raiser's Edge Web Services (REWS), you will need to upgrade this service as soon as possible to avoid issues when creating new parts. For more information, see KB 116869 (https://kb.blackbaud.com/articles/Article/116869).
Oct 31, 13:20 EDT
Nov 3, 2018
Completed - The scheduled maintenance has been completed.
Nov 3, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 06:00 EDT
Scheduled - Maintenance ID 10143 - Please be advised of a maintenance that is scheduled to occur on Saturday, November 3, 2018 from 6 AM EST to 9 AM EST. This maintenance is necessary to update FIMS to the latest version 14.65. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
Oct 31, 13:19 EDT