All Systems Operational

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Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue with your services that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

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Core functionality Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Maintenance ID 83985 - We previously notified you of a maintenance scheduled and then postponed for Thursday, July 11, 2019 from 8:00 PM - 12:00 AM PDT.

Please note that this maintenance will instead occur on Thursday, July 18, 2019 from 8:00 PM - 12:00 AM PDT.
We sincerely apologize for any inconvenience caused by this reschedule.

This maintenance is necessary to upgrade Financial Edge-Education Edge to the latest version 7.87 Patch 30.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
Posted on Jul 15, 16:51 EDT
Scheduled Maintenance 42885 - WealthPoint Jul 18, 23:00 - Jul 19, 01:00 EDT
Maintenance ID 42885 - We are proud to inform you of upcoming Data Services updates that are scheduled to occur on Thursday, July 18, 2019 from 11 PM EDT to 1 AM EDT.
 
This maintenance will add many new and updated records to our system. Updates like this are part of your subscription to our wealth services and, once the maintenance is complete, your searches will include any pertinent updated information.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.
Posted on Jul 12, 15:40 EDT
Maintenance ID 42393 - Please be advised of a maintenance that is scheduled to occur on Thursday, July 18, 2019:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
During this maintenance window, your services will be unavailable for no longer than 1 hour.
Posted on Jul 12, 16:42 EDT
Maintenance ID 45370 - Please be advised of a maintenance that is scheduled to occur on Thursday, July 18, 2019 from 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 4 hours.
Posted on Jul 15, 16:42 EDT
Maintenance ID 83383 - In accordance with your Blackbaud Application Hosting Agreement, we are providing your organization with advance notice of an upcoming product update. Your ResearchPoint database will be upgraded to version 5.14 beginning at 8:00 PM EDT, Friday, July 19, 2019 until 3:00 PM EDT, Saturday, July 20, 2019. During this upgrade, access to your ResearchPoint database will be unavailable for no longer than 30 minutes.

With this release, we're excited to announce an option to allow you to perform confirmed-only wealth screenings and the ability to manage your wealth sources. To sign up for our quarterly webinar series, visit this page: https://hello.blackbaud.com/TargetAnalytics-ResearchPoint-WSEM-2019.html
Posted on Jun 20, 13:33 EDT
Maintenance ID 81738 - Please be advised of a maintenance that is scheduled to occur on Sunday, July 21, 2019 from 2:00 AM - 6:00 AM CDT
This maintenance is necessary to perform updates to our email services servers and install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, email jobs (i.e. General Purpose Email, Email Campaign Blasts, Email Newsletters) sent during this time frame may experience slight delays until the maintenance is complete. 
We are tracking this maintenance in Maintenance ID 81738.
Posted on Jul 15, 10:32 EDT
Maintenance ID 31488 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, July 21, 2019:
3:00 AM - 11:00 AM EDT

This maintenance is necessary to upgrade Financial Edge-Education Edge to the latest version 7.87 Patch 30.

During this maintenance window, your services will be unavailable for no longer than 7 hours.
Posted on Jun 21, 12:55 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jul 16, 16:27 EDT
Scheduled - Maintenance ID 61541 - Due to an identified security risk to our schools, as of July 22nd, query string SSO’s that contain a username and password will be blocked and return a 403 error. Click here to read the full API deprecation announcement regarding the change: https://hello.blackbaud.com/index.php/email/emailWebview
Jul 16, 14:37 EDT
Maintenance ID 55642 - Please be advised of a maintenance that is scheduled to occur on 
Tuesday, July 23, 2019:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 
During this maintenance window, your services will be unavailable for no longer than 1 hour.
Posted on Jul 16, 15:06 EDT
Maintenance ID 63540 - Please be advised of a maintenance that is scheduled to occur on 
Wednesday, July 24, 2019 from 1:00 AM EDT to 3:00 AM EDT
Tuesday, July 23, 2019 from 10:00 PM PDT to 12:00 AM PDT
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Posted on Jul 16, 15:11 EDT
Maintenance ID 32895 - We are performing scheduled maintenance on Friday, July 26, 2019 from 5:00 PM EDT to 9:00 PM EDT. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. Your services will be unavailable for up to 10 minutes.
Posted on Jul 16, 12:29 EDT
Past Incidents
Jul 17, 2019
Completed - The scheduled maintenance has been completed.
Jul 17, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 05:00 EDT
Scheduled - Maintenance ID 55782 - We are performing scheduled maintenance on Wednesday, July 17, 2019 between 5:00 AM EDT and 6:00 AM EDT. Your services will be unavailable for up to 1 minute.
This maintenance is necessary to perform updates in our environment.
Jul 16, 18:44 EDT
Completed - The scheduled maintenance has been completed.
Jul 17, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 EDT
Scheduled - Maintenance ID 32863 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, July 16, 2019:
10:00 PM - 2:00 AM CDT

This maintenance is necessary to perform updates in our environment. 
Prior to the maintenance, tasks will be disabled for your production site and will remain offline for the duration of the maintenance. During this period, tasks will be held in queue and will resume once work is completed. This includes, but is not limited to, scheduled reports, scheduled email sends, and data synchronization operations.

During the maintenance window, your site will be unavailable to visitors and administrators. A standard maintenance page will be displayed to administrators and site visitors saying: “Site Temporarily Unavailable. Sorry, the site you requested is currently offline for planned maintenance.” During this time, customers will not be able to access the sites, take donations during the maintenance window and redirects will go to the maintenance page. Luminate CMS sites will be placed in static mode and dynamic content will be unavailable.  Luminate CRM/Luminate Online and Luminate Online/Raiser's Edge 7 integration data will also be unavailable.

The work is planned on the following schedule:

9:30 PM CDT on Tuesday, July 16, 2019 - All tasks will be held in queue for your production site.
10:00 PM CDT - A maintenance page will be displayed for your production site. 
2:00 AM CDT- All maintenance should be complete. Tasks will be re-enabled when the maintenance is complete.
Jul 9, 14:12 EDT
Completed - The scheduled maintenance has been completed.
Jul 17, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 23:00 EDT
Scheduled - Maintenance ID 10011 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, July 16, 2019:

8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes.
Jul 9, 14:09 EDT
Completed - The scheduled maintenance has been completed.
Jul 17, 02:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 22:30 EDT
Scheduled - Maintenance ID 60731 - We are performing scheduled maintenance on Tuesday, July 16, 2019 between 10:30 PM EDT and 2:00 AM EDT. Your services will be unavailable for up to 2 minutes.
This maintenance is necessary to perform updates in our environment.
Jul 16, 18:03 EDT
Jul 16, 2019
Completed - The scheduled maintenance has been completed.
Jul 16, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:00 EDT
Scheduled - Maintenance ID 30935 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, July 16, 2019:
11:00 PM - 3:00 AM BST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jul 9, 14:07 EDT
Completed - The scheduled maintenance has been completed.
Jul 16, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 09:00 EDT
Scheduled - Maintenance ID 45674 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, July 16, 2019:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to upgrade Financial Edge-Education Edge to the latest version 7.87 Patch 30.

During this maintenance window, your services will be unavailable for no longer than 3 hours.
Jul 9, 13:59 EDT
Completed - The scheduled maintenance has been completed.
Jul 16, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 06:00 EDT
Scheduled - Maintenance ID 35648 - Your Luminate CRM Sandbox Organizations will be updated to version 12.45 on Tuesday, July 16, 2019 from 5:00 AM  - 9:00 AM CDT
During this maintenance window, your services will remain uninterrupted. Learn more by visiting the Luminate CRM New Features and Release Notes site here: https://www.blackbaud.com/files/support/helpfiles/luminate-releasenotes/Luminate_Release_Notes.htm#Luminate_CRM/current.htm
Jul 12, 14:46 EDT
Jul 15, 2019

No incidents reported.

Jul 14, 2019
Completed - The scheduled maintenance has been completed.
Jul 14, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 03:00 EDT
Scheduled - Maintenance ID 73267 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, July 14, 2019:
2:00 AM - 6:00 AM CDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours. Email jobs (i.e. General Purpose Email, Email Campaign Blasts, Email Newsletters) sent during this time frame will fail until the maintenance is complete. Transactional jobs (such as donation acknowledgements) will be queued for processing.
Jul 9, 13:53 EDT
Completed - The scheduled maintenance has been completed.
Jul 14, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 03:00 EDT
Scheduled - Maintenance ID 64425 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, July 14, 2019:
3:00 AM - 7:00 AM EDT
12:00 AM - 4:00 AM PDT

This maintenance is necessary to update Blackbaud NetCommunity to the latest version 7.1 Service Pack 5.

During this maintenance event, your hosting services will be unavailable for no longer than 30 minutes. NetCommunity 7.1 Service Pack 5 includes security updates related to PCI audits. 

Important Action Required: If your organization locally hosts The Raiser's Edge Web Services (REWS), you will need to upgrade this service as soon as possible to avoid issues when creating new parts. For more information, see KB 116869: http://kb.blackbaud.com/articles/Article/116869
Jul 8, 16:06 EDT
Completed - The scheduled maintenance has been completed.
Jul 14, 07:01 EDT
Update - Email services will be offline for ATX during maintenance
Jul 14, 04:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 03:00 EDT
Scheduled - Maintenance ID 43121 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, July 14, 2019:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.
Jul 8, 15:44 EDT
Completed - The scheduled maintenance has been completed.
Jul 14, 04:35 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 03:00 EDT
Scheduled - Maintenance ID 31260 - Please be advised of maintenance that is scheduled to occur on:

Sunday, July 14, 2019:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST 

This maintenance is necessary to update our payment services with the latest enhancements.

During this maintenance window, you will experience periods of time when payment services are unavailable. All transactions submitted while the service is unavailable will fail and will not be queued for processing.
Jul 10, 15:09 EDT
Jul 13, 2019

No incidents reported.

Jul 12, 2019
Completed - The scheduled maintenance has been completed.
Jul 12, 13:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 09:05 EDT
Scheduled - Maintenance ID 75223 - Please be advised of a critical maintenance that is scheduled to occur on 
Friday, July 12, 2019:
11:00 PM - 3:00 AM AEST
This critical maintenance is necessary to perform a critical update to our environment.
During this maintenance window, your services will be unavailable for no longer than 4 hours.
Jul 12, 09:01 EDT
Completed - The scheduled maintenance has been completed.
Jul 12, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 01:01 EDT
Scheduled - Maintenance ID 62937 - Please be advised of a maintenance that is scheduled to occur on 

Friday, July 12, 2019 from 1:00 AM EDT to 3:00 AM EDT
Thursday, July 11, 2019 from 10:00 PM PDT to 12:00 AM PDT

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Jul 8, 15:58 EDT
Completed - The scheduled maintenance has been completed.
Jul 12, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 EDT
Scheduled - Maintenance ID 80341 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 11, 2019:
11:00 PM - 3:00 AM EDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Jul 8, 15:41 EDT
Completed - The scheduled maintenance has been completed.
Jul 12, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 EDT
Scheduled - Maintenance ID 52515 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 11, 2019:
10:00 PM - 12:00 AM CDT

This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, we anticipate that your site will experience periods of unavailability to visitors and administrators for no longer than 30 minutes.
Jul 8, 15:26 EDT
Completed - The scheduled maintenance has been completed.
Jul 12, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 23:00 EDT
Scheduled - Maintenance ID 04465 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 11, 2019:
11:00 PM - 12:00 AM EDT

This maintenance is necessary to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, users in database view may experience a brief interruption to your services; however, you should be able to immediately log back in.  Your web view access will remain uninterrupted during this maintenance.
Jul 8, 15:38 EDT
Jul 11, 2019
Completed - The scheduled maintenance has been completed.
Jul 11, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:00 EDT
Scheduled - Maintenance ID 14927 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 11, 2019:
11:00 PM - 3:00 AM BST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services during this maintenance window, but will be able to immediately log back in.
Jul 8, 15:36 EDT
Completed - The scheduled maintenance has been completed.
Jul 11, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:00 EDT
Scheduled - Maintenance ID 74516 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 11, 2019:
11:00 PM - 12:00 AM BST

This maintenance is necessary to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, users in database view may experience a brief interruption to your services; however, you should be able to immediately log back in.  Your web view access will remain uninterrupted during this maintenance.
Jul 8, 15:34 EDT
Completed - The scheduled maintenance has been completed.
Jul 11, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:00 EDT
Scheduled - Maintenance ID 30569 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 11, 2019:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, you may experience several brief interruptions to your services; however, you should be able to immediately log back in.
Jul 8, 15:32 EDT
Completed - The scheduled maintenance has been completed.
Jul 11, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 09:00 EDT
Scheduled - Maintenance ID 34120 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, July 11, 2019:
11:00 PM - 12:00 AM AEST

This maintenance is necessary to keep our environment up-to-date on industry requirements and further ensure the protection of your data.

During this maintenance window, users in database view may experience a brief interruption to your services; however, you should be able to immediately log back in.  Your web view access will remain uninterrupted during this maintenance.
Jul 8, 15:29 EDT
Jul 10, 2019
Completed - The scheduled maintenance has been completed.
Jul 10, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 22:00 EDT
Scheduled - Maintenance ID 51531 - We are notifying you of required maintenance that is scheduled to occur on Wednesday, July 10, 2019 at 9:00 PM Central.
 
This maintenance is necessary to update the following SSL Certificates:
clientftp.cluster3.convio.net
customerftp.convio.net

During this maintenance, site visitors and administrator access to your Luminate Online site will not be impacted, but we wanted to provide the new fingerprint information if needed. Some custom integrations may have to authorize the new certificates. For nearly all clients there is no action necessary, but if you would like to know more about the SHA1 Fingerprints, see this article: http://kb.blackbaud.com/articles/Article/110676
 
The fingerprints for the new certificates are:
customerftp.convio.net 
MD5 Fingerprint=C2:9C:4B:C4:98:93:8E:09:08:3E:33:57:FA:2C:A9:85
SHA1 Fingerprint=58:36:56:6B:A7:C8:3E:90:47:F0:A3:57:98:7C:59:26:C1:0A:F9:26
clientftp.cluster3.convio.net
MD5 Fingerprint=D6:8D:6F:AB:76:31:BC:AB:1F:2F:A1:39:AF:D4:FA:06
SHA1 Fingerprint=B6:02:2B:CA:80:44:C8:6C:46:87:38:53:CC:33:31:E6:2A:99:69:65
Jul 5, 16:47 EDT
Completed - The scheduled maintenance has been completed.
Jul 10, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 EDT
Scheduled - Maintenance ID 12196 - We are notifying you of required maintenance that is scheduled to occur on Tuesday, July 9, 2019 from 10:00 PM CDT to 2:00 AM CDT.
This maintenance is necessary to perform an update in our environment. 
Prior to the maintenance, tasks will be disabled for your production site and will remain offline for the duration of the maintenance. During this period, tasks will be held in queue and will resume once work is completed. This includes, but is not limited to, scheduled reports, scheduled email sends, and data synchronization operations.
During the maintenance window, your site will be unavailable to visitors and administrators. A standard maintenance page will be displayed to administrators and site visitors saying: “Site Temporarily Unavailable. Sorry, the site you requested is currently offline for planned maintenance.” During this time, customers will not be able to access the sites, take donations during the maintenance window and redirects will go to the maintenance page. Luminate CMS sites will be placed in static mode and dynamic content will be unavailable.  Luminate CRM/Luminate Online and Luminate Online/Raiser's Edge 7 integration data will also be unavailable.
The work is planned on the following schedule:
9:30 PM CDT on Tuesday, July 9, 2019 - All tasks will be held in queue for your production site.
10:00 PM CDT - A maintenance page will be displayed for your production site. 
2:00 AM CDT- All maintenance should be complete. Tasks will be re-enabled when the maintenance is complete.
Jul 5, 15:20 EDT
Completed - The scheduled maintenance has been completed.
Jul 10, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 01:00 EDT
Scheduled - Maintenance ID 92032 - Please be advised of a maintenance that is scheduled to occur on 
Wednesday, July 10, 2019 from 1:00 AM - 3:00 AM EDT
Tuesday, July 9, 2019 from 10:00 PM - 12:00 AM PDT
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
During this maintenance window, your services will be unavailable for no longer than 1 hour.
Jul 5, 15:13 EDT
Completed - The scheduled maintenance has been completed.
Jul 10, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 EDT
Scheduled - Maintenance ID 02365 - Please be advised of a maintenance that is scheduled to occur on Tuesday, July 9, 2019 from 11:00 PM - 3:00 AM EDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your application will be accessible, but the Address Validation functionality may not be available for no longer than 5 minutes.
Jul 5, 10:41 EDT
Completed - The scheduled maintenance has been completed.
Jul 10, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 EDT
Scheduled - Maintenance ID 95926 - Please be advised of a maintenance that is scheduled to occur on 
Tuesday, July 9, 2019:
11:00 PM - 3:00 AM EDT
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, database view access will be intermittent for no longer than 30 minutes.  If you experience an interruption to your database view access, you will be able to log off and log immediately back on. Your web view access will remain uninterrupted during this maintenance.
Jul 5, 10:20 EDT
Completed - The scheduled maintenance has been completed.
Jul 10, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 EDT
Scheduled - Maintenance ID 92846 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 9, 2019:
• 11:00 PM - 3:00 AM EDT
• 8:00 PM - 12:00 AM PDT
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in.
Jul 3, 12:47 EDT
Completed - The scheduled maintenance has been completed.
Jul 10, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 23:00 EDT
Scheduled - Maintenance ID 90062 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 9, 2019:
• 8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Financial Edge-Education Edge to the latest version 7.87 Patch 30.
During this maintenance window, your services will be unavailable for no longer than 3 hours.
Jul 3, 12:28 EDT
Jul 9, 2019
Completed - The scheduled maintenance has been completed.
Jul 9, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 18:00 EDT
Scheduled - Maintenance ID 35816 - Please be advised of a maintenance that is scheduled to occur on Tuesday, July 9, 2019 from 11:00 PM - 3:00 AM BST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, database view access will be intermittent for no longer than 30 minutes.  If you experience an interruption to your database view access, you will be able to log off and log immediately back on. Your web view access will remain uninterrupted during this maintenance.
Jul 5, 10:25 EDT
Completed - The scheduled maintenance has been completed.
Jul 9, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 18:00 EDT
Scheduled - Maintenance ID 60014 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 9, 2019:
• 11:00 PM - 3:00 AM BST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in.
Jul 3, 12:32 EDT
Completed - The scheduled maintenance has been completed.
Jul 9, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:00 EDT
Scheduled - Maintenance ID 62511 - Please be advised of a maintenance that is scheduled to occur on Tuesday, July 9, 2019:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data.
During this maintenance window, database view access will be intermittent for no longer than 30 minutes.  If you experience an interruption to your database view access, you will be able to log off and log immediately back on. Your web view access will remain uninterrupted during this maintenance.
Jul 5, 10:39 EDT
Completed - The scheduled maintenance has been completed.
Jul 9, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:00 EDT
Scheduled - Maintenance ID 62256 - Please be advised of a maintenance that is scheduled to occur on 
Tuesday, July 9, 2019:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 
During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in.
Jul 3, 12:38 EDT
Jul 8, 2019

No incidents reported.

Jul 7, 2019
Completed - The scheduled maintenance has been completed.
Jul 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 03:01 EDT
Scheduled - Maintenance ID 60177 - Please be advised of a maintenance that is scheduled to occur on Sunday, July 7, 2019:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 
During this maintenance window, you may experience several brief interruptions to your services, but will be able to immediately log back in.
Jul 1, 15:24 EDT
Completed - The scheduled maintenance has been completed.
Jul 7, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 03:01 EDT
Scheduled - Maintenance ID 72447 - Please be advised of a maintenance that is scheduled to occur on Sunday, July 7, 2019:
3:00 AM - 7:00 AM EDT
12:00 AM - 4:00 AM PDT
This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up-to-date on industry requirements and further ensure the protection of your data. 
During this maintenance window, your services will be unavailable for up to 1 hour.
Jul 1, 15:21 EDT
Completed - This maintenance is complete.
Jul 7, 04:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 03:01 EDT
Scheduled - Maintenance ID 00874 - Please be advised of a maintenance that is scheduled to occur on Sunday, July 7, 2019 from 3:00 AM  - 7:00 AM EDT.
This maintenance is necessary to perform an update in our environment. 
During this maintenance window, your services will be unavailable for no longer than 4 hours.
Jul 1, 14:40 EDT
Completed - This maintenance is now complete.
Jul 7, 04:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 03:01 EDT
Scheduled - Maintenance ID 85839 - Please be advised of maintenance that is scheduled to occur on Sunday, July 7, 2019:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST 
This maintenance is necessary to update our payment services with the latest enhancements.
During this maintenance window, you will experience periods of time when payment services are unavailable. All transactions submitted while the service is unavailable will fail and will not be queued for processing.
Jul 1, 14:38 EDT
Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

No incidents reported.

Jul 3, 2019
Completed - The scheduled maintenance has been completed.
Jul 3, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 23:00 EDT
Scheduled - Maintenance ID 20711 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, July 2, 2019:
11:00 PM - 2:00 AM EDT

This maintenance is necessary to perform an update in our environment. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.

During the maintenance window, your services will be unavailable for no longer than 5 minutes.
Jun 26, 13:01 EDT