Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
Maintenance ID 72879- Please be advised of a maintenance that is scheduled to occur on
Monday, June 15, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support. Posted on
Jun 09, 2026 - 03:58 EDT
Maintenance ID 72894- Please be advised of a maintenance that is scheduled to occur on
Monday, June 15, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support. Posted on
Jun 09, 2026 - 04:06 EDT
Maintenance ID 72932- Please be advised of a maintenance that is scheduled to occur on
Monday, June 15, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support. Posted on
Jun 09, 2026 - 04:15 EDT
Completed -
The scheduled maintenance has been completed.
Jun 7, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 7, 03:00 EDT
Scheduled -
Maintenance ID 72637- We would like to inform you that we will be performing maintenance on Sunday, June 7, 2026 during the following maintenance window:
03:00 AM - 06:00 AM EDT 02:00 AM - 05:00 AM CDT 01:00 AM - 04:00 AM MDT 12:00 AM - 03:00 AM PDT 08:00 AM - 11:00 AM BST 05:00 PM - 8:00 PM AEST
Starting at 03:00 AM EDT your services will be unavailable for up to two hours:
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during releases. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance includes new features and bug fixes, and supports our commitment to secure, modern, and compliant payment processing. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
We are tracking this maintenance in Maintenance ID 72637.
If you have any questions, please contact support.
Jun 1, 13:11 EDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, we expect your service to remain available. However, to ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
If you have any questions, please contact support.
May 29, 13:48 EDT
Completed -
The scheduled maintenance has been completed.
Jun 2, 03:02 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 23:01 EDT
Scheduled -
Maintenance ID 72831- Please be advised of a maintenance that is scheduled to occur on
Monday, June 1, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
May 26, 09:47 EDT
Completed -
The scheduled maintenance has been completed.
Jun 2, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 23:02 EDT
Scheduled -
Maintenance ID 72832- Please be advised of a maintenance that is scheduled to occur on
Monday, June 1, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
May 26, 13:25 EDT
Completed -
The scheduled maintenance has been completed.
Jun 2, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 23:00 EDT
Scheduled -
Maintenance ID 72697- Please be advised of a maintenance that is scheduled to occur on
Monday, June 1, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
May 26, 09:40 EDT
Completed -
The scheduled maintenance has been completed.
May 31, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 03:01 EDT
Scheduled -
Maintenance ID 72870- Please be advised of a maintenance that is scheduled to occur on
Sunday, May 31, 2026:
3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT 8:00 AM - 12:00 PM BST 5:00 PM - 9:00 PM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
May 26, 13:14 EDT
Completed -
The scheduled maintenance has been completed.
May 31, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 31, 03:01 EDT
Scheduled -
Maintenance ID 72804- Please be advised of a maintenance that is scheduled to occur on
Sunday, May 31, 2026:
3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
May 26, 09:42 EDT
Completed -
The scheduled maintenance has been completed.
May 29, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 23:01 EDT
Scheduled -
Maintenance ID 72686- Please be advised of a maintenance that is scheduled to occur on
Thursday, May 28, 2026:
11:00 PM - 7:00 AM EDT 10:00 PM - 6:00 AM CDT 9:00 PM - 5:00 AM MDT 8:00 PM - 4:00 AM PDT
During this maintenance window, Blackbaud DataServices (BBDS) will be temporarily unavailable. This maintenance may also impact ResearchPoint, Wealthpoint, and Wealth Services Analysis Job Processing due to the dependency between these features and Blackbaud Data Services. Customers may see errors if trying to use these dependent features during the maintenance.
Blackbaud Applications that integrate with Blackbaud Data Services will remain functional during the maintenance timeframe. No customer action will be required and after the maintenance is completed all functionality and dependencies should resume without error.
If you have any questions, please contact support.
May 21, 13:36 EDT