All Systems Operational
About This Site
Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074
Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance 75850 - Multiple Services Affected Oct 19, 2026 18:00-22:00 EDT
Maintenance ID 75850 - Please be advised of a maintenance that is scheduled to occur on
Monday, October 19, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 12, 2026 - 13:16 EDT
Monday, October 19, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 12, 2026 - 13:16 EDT
Scheduled Maintenance 75831 - Blackbaud Raiser's Edge NXT® / Raiser's Edge® Oct 19, 2026 18:00-22:00 EDT
Maintenance ID 75831 - Please be advised of a maintenance that is scheduled to occur on
Monday, October 19, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Oct 12, 2026 - 13:18 EDT
Monday, October 19, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Oct 12, 2026 - 13:18 EDT
Critical Maintenance 76361 - Blackbaud Luminate Online® Release Oct 19, 2026 22:00 - Oct 20, 2026 02:00 EDT
Maintenance ID 76361 - Please be advised of a critical maintenance that is scheduled to occur on
Monday, October 19, 2026:
10:00 PM - 2:00 AM EDT
9:00 PM - 1:00 AM CDT
8:00 PM - 12:00 AM MDT
7:00 PM - 11:00 PM PDT
This maintenance is necessary to upgrade Luminate Online Services to version 1.57.
During this maintenance window, your services will be unavailable for no longer than 2 hours.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 13:24 EDT
Monday, October 19, 2026:
10:00 PM - 2:00 AM EDT
9:00 PM - 1:00 AM CDT
8:00 PM - 12:00 AM MDT
7:00 PM - 11:00 PM PDT
This maintenance is necessary to upgrade Luminate Online Services to version 1.57.
During this maintenance window, your services will be unavailable for no longer than 2 hours.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 13:24 EDT
Scheduled Maintenance 75832 - Multiple Services Affected Oct 19, 2026 23:00 - Oct 20, 2026 03:00 EDT
Maintenance ID 75832 - Please be advised of a maintenance that is scheduled to occur on
Monday, October 19, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Oct 12, 2026 - 13:47 EDT
Monday, October 19, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Oct 12, 2026 - 13:47 EDT
Scheduled Maintenance 75864 - Multiple Services Affected Oct 19, 2026 23:00 - Oct 20, 2026 03:00 EDT
Maintenance ID 75864 - Please be advised of a maintenance that is scheduled to occur on
Monday, October 19, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 12, 2026 - 13:43 EDT
Monday, October 19, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 12, 2026 - 13:43 EDT
Scheduled Maintenance 76367 - Blackbaud Tuition Management™ / Blackbaud Financial Aid Management™ Oct 20, 2026 05:00-06:30 EDT
Maintenance ID 76367 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, October 20, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT
This maintenance is necessary to perform an update to our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:03 EDT
Tuesday, October 20, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT
This maintenance is necessary to perform an update to our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:03 EDT
Scheduled Maintenance 75851 - Multiple Services Affected Oct 21, 2026 09:00-13:00 EDT
Maintenance ID 75851 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, October 21, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 14, 2026 - 11:33 EDT
Wednesday, October 21, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 14, 2026 - 11:33 EDT
Scheduled Maintenance 75853 - Multiple Services Affected Oct 21, 2026 18:00-22:00 EDT
Maintenance ID 75853 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, October 21, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 14, 2026 - 11:35 EDT
Wednesday, October 21, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 14, 2026 - 11:35 EDT
Scheduled Maintenance 75866 - Multiple Services Affected Oct 21, 2026 23:00 - Oct 22, 2026 03:00 EDT
Maintenance ID 75866 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, October 21 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 14, 2026 - 11:40 EDT
Wednesday, October 21 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Oct 14, 2026 - 11:40 EDT
Scheduled Maintenance 76216 - OmniPoint™ Oct 22, 2026 17:00-21:00 EDT
Maintenance ID 76216 - Please be advised of a maintenance that is scheduled to occur on
Thursday, October 22, 2026:
5:00 PM - 9:00 PM EDT
4:00 PM - 8:00 PM CDT
3:00 PM - 7:00 PM MDT
2:00 PM - 6:00 PM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 10 minutes.
If you have any questions, please contact support.
Posted on Oct 15, 2026 - 11:43 EDT
Thursday, October 22, 2026:
5:00 PM - 9:00 PM EDT
4:00 PM - 8:00 PM CDT
3:00 PM - 7:00 PM MDT
2:00 PM - 6:00 PM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 10 minutes.
If you have any questions, please contact support.
Posted on Oct 15, 2026 - 11:43 EDT
Scheduled Maintenance 76052 - Blackbaud Financial Edge NXT® / Financial Edge® Oct 22, 2026 23:00 - Oct 23, 2026 03:00 EDT
Maintenance ID 76052 - Please be advised of a maintenance that is scheduled to occur on
Thursday, October 22, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 45 minutes.
If you have any questions, please contact support.
Posted on Oct 15, 2026 - 12:05 EDT
Thursday, October 22, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 45 minutes.
If you have any questions, please contact support.
Posted on Oct 15, 2026 - 12:05 EDT
Scheduled Maintenance 76341 - Multiple Services Affected Oct 25, 2026 01:00-06:00 EDT
Maintenance ID 76341 - Please be advised of a maintenance that is scheduled to occur on
Sunday, October 25, 2026
03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 08:00 PM AEST
Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EDT:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The contact support will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or Jcontact support, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:19 EDT
Sunday, October 25, 2026
03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 08:00 PM AEST
Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EDT:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The contact support will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or Jcontact support, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:19 EDT
Scheduled Maintenance 76349 - Blackbaud eTapestry® Oct 25, 2026 03:00-07:00 EDT
Maintenance ID 76349- Please be advised of a maintenance that is scheduled to occur on
Sunday, October 25, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:12 EDT
Sunday, October 25, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:12 EDT
Scheduled Maintenance 76239 - Blackbaud CRM™ Oct 25, 2026 23:00 - Oct 26, 2026 02:00 EDT
Maintenance ID 76239 - Please be advised of a maintenance that is scheduled to occur on
Sunday, October 25, 2026:
11:00 PM - 2:00 AM EDT
10:00 AM - 1:00 AM CDT
9:00 AM - 12:00 AM MDT
8:00 AM - 11:00 PM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:23 EDT
Sunday, October 25, 2026:
11:00 PM - 2:00 AM EDT
10:00 AM - 1:00 AM CDT
9:00 AM - 12:00 AM MDT
8:00 AM - 11:00 PM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:23 EDT
Scheduled Maintenance 76247 - Blackbaud CRM™ Oct 26, 2026 09:00-11:00 EDT
Maintenance ID 76247 - Please be advised of a maintenance that is scheduled to occur on
Monday, October 26, 2026:
11:00 PM - 1:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:09 EDT
Monday, October 26, 2026:
11:00 PM - 1:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 12:09 EDT
Scheduled Maintenance 76246 - Blackbaud CRM™ Oct 26, 2026 18:00-20:00 EDT
Maintenance ID 76246 - Please be advised of a maintenance that is scheduled to occur on
Monday, October 26, 2026:
11:00 PM - 1:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 11:49 EDT
Monday, October 26, 2026:
11:00 PM - 1:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Oct 19, 2026 - 11:49 EDT