Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
Update -
We will be undergoing scheduled maintenance during this time.
Aug 26, 2026 - 02:08 EDT
Scheduled -
Maintenance ID 75100 - Please be advised of a maintenance that is scheduled to occur on
Monday, August 31, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 25, 2026 - 12:38 EDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, the services for self-hosted customers will be unavailable for no longer than 15 minutes. Please avoid scheduling long-running business processes or jobs, as they will be stopped during the maintenance.
Blackbaud-hosted customers - we expect your services to remain available during the maintenance.
If you have any questions, please contact support.
Aug 21, 12:51 EDT
Completed -
The scheduled maintenance has been completed.
Aug 25, 05:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 02:00 EDT
Scheduled -
Maintenance ID 74999 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, August 25, 2026 2:00 AM - 5:00 AM EDT 1:00 AM - 4:00 AM CDT 12:00 AM - 3:00 AM MDT 11:00 PM - 2:00 AM PDT 7:00 AM - 10:00 AM BST 4:00 PM - 7:00 PM AEST
Your services will be unavailable for up to 15 minutes between 02:00 AM and 5:00 AM EDT:
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Aug 20, 12:59 EDT
Completed -
The scheduled maintenance has been completed.
Aug 23, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:01 EDT
Scheduled -
Maintenance ID 74471- Please be advised of a maintenance that is scheduled to occur on
Sunday, August 23, 2026:
3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT 8:00 AM - 12:00 PM BST 5:00 PM - 9:00 PM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 17, 13:54 EDT
Completed -
The scheduled maintenance has been completed.
Aug 23, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:00 EDT
Scheduled -
Maintenance ID 74372- We would like to inform you that we will be performing maintenance on Sunday, August 23, 2026 during the following maintenance window:
03:00 AM - 06:00 AM EDT 02:00 AM - 05:00 AM CDT 01:00 AM - 04:00 AM MDT 12:00 AM - 03:00 AM PDT 08:00 AM - 11:00 AM BST 05:00 PM - 8:00 PM AEST
Starting at 03:00 AM EDT your services will be unavailable for up to two hours:
Completed -
The scheduled maintenance has been completed.
Aug 20, 03:03 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 23:00 EDT
Scheduled -
Maintenance ID 74420 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 19, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 12, 12:55 EDT
Completed -
The scheduled maintenance has been completed.
Aug 20, 03:02 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 23:01 EDT
Scheduled -
Maintenance ID 74466 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 19, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 12, 12:49 EDT
Completed -
The scheduled maintenance has been completed.
Aug 20, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 23:01 EDT
Scheduled -
Maintenance ID 74470 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 19, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 12, 12:51 EDT
Completed -
The scheduled maintenance has been completed.
Aug 19, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 18:00 EDT
Scheduled -
Maintenance ID 74436 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 19, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 12, 12:59 EDT
Completed -
The scheduled maintenance has been completed.
Aug 19, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 09:00 EDT
Scheduled -
Maintenance ID 74434 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 19, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 12, 13:01 EDT
Completed -
The scheduled maintenance has been completed.
Aug 18, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 23:00 EDT
Scheduled -
Maintenance ID 74417 - Please be advised of a maintenance that is scheduled to occur on
Monday, August 17, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 11, 15:17 EDT
Completed -
The scheduled maintenance has been completed.
Aug 18, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 23:01 EDT
Scheduled -
Maintenance ID 74407 - Please be advised of a maintenance that is scheduled to occur on
Monday, August 17, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 11, 15:11 EDT
Completed -
The scheduled maintenance has been completed.
Aug 18, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 23:02 EDT
Scheduled -
Maintenance ID 74443 - Please be advised of a maintenance that is scheduled to occur on
Monday, August 17, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Aug 11, 15:14 EDT
Completed -
The scheduled maintenance has been completed.
Aug 17, 22:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 18:00 EDT
Scheduled -
Maintenance ID 74401 - Please be advised of a maintenance that is scheduled to occur on
Monday, August 17, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 11, 15:27 EDT
Completed -
The scheduled maintenance has been completed.
Aug 17, 13:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 09:00 EDT
Scheduled -
Maintenance ID 74395 - Please be advised of a maintenance that is scheduled to occur on
Monday, August 17, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Aug 11, 15:20 EDT
Completed -
The scheduled maintenance has been completed.
Aug 17, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 09:01 EDT
Scheduled -
Maintenance ID 74398 - Please be advised of a maintenance that is scheduled to occur on
Monday, August 17, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Aug 11, 15:23 EDT
Completed -
The scheduled maintenance has been completed.
Aug 13, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 00:00 EDT
Scheduled -
Maintenance ID 74627 - Please be advised of a maintenance that is scheduled to occur on
Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.2.1 on Thursday, August 13, 2026. Work will begin at 12:00 AM CDT and complete by 4:00 AM CDT.
During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.
The work is planned on the following schedule:
12:00 AM CDT- A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 4:00 AM CDT - All maintenance should be complete.
Please note features in the release may be enabled in-product at a later date; see release notes for details. Another email will be sent to you confirming when the features have been turned on.
If you have any questions, please contact support.
Aug 7, 09:29 EDT