Scheduled Maintenance 75139 - Blackbaud Financial Edge NXT® / Financial Edge®
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 03, 2026 - 23:00 EDT
Scheduled - Maintenance ID 75139 - Please be advised of a maintenance that is scheduled to occur on

Thursday, September 3, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Sep 3, 2026 23:00 - Sep 4, 2026 03:00 EDT

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

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School API Operational
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Blackbaud Financial Edge NXT® Under Maintenance
Accounts Payable API Operational
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General Ledger API Operational
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donorCentrics® Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 75264- Blackbaud eTapestry® Sep 6, 2026 03:00-07:00 EDT

Maintenance ID 75264- Please be advised of a maintenance that is scheduled to occur on 

Sunday, September 6, 2026:

03:00 AM - 07:00 AM EDT
02:00 AM - 06:00 AM CDT
01:00 AM - 05:00 AM MDT
12:00 AM - 04:00 AM PDT
08:00 AM - 12:00 PM BST
05:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 4 hours. 

If you have any questions, please contact support.
Posted on Sep 01, 2026 - 13:04 EDT

Scheduled Maintenance 74441- Multiple Services Affected Sep 8, 2026 23:00 - Sep 9, 2026 02:00 EDT

Maintenance ID 74441- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, September 8, 2026:

11:00 PM - 2:00 AM EDT
10:00 PM - 1:00 AM CDT
9:00 PM - 12:00 AM MDT
8:00 PM - 11:00 PM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes.

If you have any questions, please contact support.
Posted on Sep 01, 2026 - 13:01 EDT

Scheduled Maintenance 75268- Blackbaud Tuition Management™ / Blackbaud Financial Aid Management™ Sep 9, 2026 05:00-06:30 EDT

Maintenance ID 75268- Please be advised of a maintenance that is scheduled to occur on

Wednesday, September 9, 2026:

5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform an update to our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Posted on Sep 03, 2026 - 12:06 EDT

Scheduled Maintenance 74855 - ResearchPoint™ Release 5.38 Sep 10, 2026 23:00 - Sep 11, 2026 03:00 EDT

Maintenance ID 74855- Please be advised of a maintenance that is scheduled to occur on

Thursday, September 10, 2026:

11:00 PM  -  3:00 AM EDT
10:00 PM  -  2:00 AM CDT
9:00 PM  -  1:00 AM MDT
8:00 PM  -   12:00 AM PDT

This release contains minor bug and platform enhancements. For more information on recent updates view our release notes here.

During this upgrade, access to your ResearchPoint database will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Posted on Aug 25, 2026 - 12:24 EDT

Scheduled Maintenance 75259- Multiple Services Affected Sep 10, 2026 23:00 - Sep 11, 2026 01:00 EDT

Maintenance ID 75259- Please be advised of a maintenance that is scheduled to occur on 

Thursday, September 10, 2026:

11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.
Posted on Sep 03, 2026 - 05:22 EDT

Scheduled Maintenance 75160 - Blackbaud Financial Edge NXT® / Financial Edge® Sep 10, 2026 23:00 - Sep 11, 2026 03:00 EDT

Maintenance ID 75160 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, September 10, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Sep 03, 2026 - 05:35 EDT

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Scheduled Maintenance 75236 - Blackbaud Website Package
Completed - The scheduled maintenance has been completed.
Sep 3, 08:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 07:00 EDT
Scheduled - Maintenance ID 75236 - Please be advised of a maintenance that is scheduled to occur on

Thursday, September 3, 2026:

7:00 AM - 8:00 AM EDT
6:00 AM - 7:00 AM CDT
5:00 AM - 6:00 AM MDT
4:00 AM - 5:00 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Aug 31, 09:59 EDT

Sep 2, 2026

Scheduled Maintenance 75101 - ServicesAffectedHere
Completed - The scheduled maintenance has been completed.
Sep 2, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 18:00 EDT
Scheduled - Maintenance ID 75101 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, September 2, 2026:

11:00 PM - 3:00 AM BST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Aug 27, 09:39 EDT
Critical Maintenance 75338- Blackbaud Luminate Online® ITC/DEV Release 26.2.3
Completed - The scheduled maintenance has been completed.
Sep 2, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 19:00 EDT
Scheduled - Maintenance ID 75338- Your Luminate Online ITC site has been scheduled to be upgraded to version 26.2.3 on Wednesday, September 2, 2026. Work will begin at 6:00 PM CDT (UTC -6) and complete by 9:00 PM CDT.

This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.

During the maintenance, your ITC site will remain available to visitors and administrators. A warning message banner will be displayed to advise visitors to avoid entering information until the upgrade is complete. For a period of no longer than 30 minutes, visitors and administrators may experience intermittent connectivity issues or interrupted sessions. 

If you have any questions, please contact support.
Sep 2, 12:31 EDT
Scheduled Maintenance 74327 - Blackbaud Altru® Release 5.38
Completed - The scheduled maintenance has been completed.
Sep 2, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 23:00 EDT
Scheduled - Maintenance ID 74327 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, September 1, 2026:

11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud Altru® to version 5.38.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Aug 25, 12:13 EDT
Scheduled Maintenance 75085 - Blackbaud Financial Edge NXT® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Sep 2, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 23:01 EDT
Scheduled - Maintenance ID 75085 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, September 1, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Aug 25, 12:09 EDT

Sep 1, 2026

Scheduled Maintenance 75273 - Blackbaud Tuition Management™ / Blackbaud Financial Aid Management™
Completed - The scheduled maintenance has been completed.
Sep 1, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 05:00 EDT
Scheduled - Maintenance ID 75273 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, September 1, 2026:

5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform an update to our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Aug 31, 13:17 EDT
Scheduled Maintenance 75100 - Blackbaud CRM™ / Blackbaud Internet Solutions™
Completed - The scheduled maintenance has been completed.
Sep 1, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 23:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 02:08 EDT
Scheduled - Maintenance ID 75100 - Please be advised of a maintenance that is scheduled to occur on

Monday, August 31, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT



This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Aug 25, 12:38 EDT

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Scheduled Maintenance 74957 - OmniPoint™
Completed - The scheduled maintenance has been completed.
Aug 27, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:00 EDT
Scheduled - Maintenance ID 74957 - Please be advised of a maintenance that is scheduled to occur on

Thursday, August 27, 2026:

5:00 PM - 9:00 PM EDT
4:00 PM - 8:00 PM CDT
3:00 PM - 7:00 PM MDT
2:00 PM - 6:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.
Aug 21, 11:20 EDT

Aug 26, 2026

Scheduled Maintenance 74787 - Blackbaud Financial Edge NXT® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Aug 26, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:03 EDT
Scheduled - Maintenance ID 74787 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Aug 18, 10:30 EDT
Scheduled Maintenance 74918 - Raiser's Edge® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Aug 26, 00:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:00 EDT
Scheduled - Maintenance ID 74918 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 12:00 AM EDT
10:00 PM - 11:00 PM CDT
9:00 PM - 10:00 PM MDT
8:00 PM - 09:00 PM PDT

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 5 minutes. 


If you have any questions, please contact support.
Aug 18, 10:57 EDT
Scheduled Maintenance 74866 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Aug 26, 00:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:02 EDT
Scheduled - Maintenance ID 74866 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 12:00 AM EDT
10:00 PM - 11:00 PM CDT
9:00 PM - 10:00 PM MDT
8:00 PM - 9:00 PM PDT

Wednesday, August 26, 2026:

1:00 PM - 2:00 PM AEST
4:00 AM - 5:00 AM BST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, the services for self-hosted customers will be unavailable for no longer than 15 minutes. Please avoid scheduling long-running business processes or jobs, as they will be stopped during the maintenance.

Blackbaud-hosted customers - we expect your services to remain available during the maintenance.

If you have any questions, please contact support.
Aug 21, 12:51 EDT
Scheduled Maintenance 74457 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Aug 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 23:01 EDT
Scheduled - Maintenance ID 74457 - Please be advised of a maintenance that is scheduled to occur on

Thursday, August 27, 2026:

11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.
Aug 21, 12:06 EDT

Aug 25, 2026

Scheduled Maintenance 74460 - Blackbaud Raiser's Edge NXT® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Aug 25, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 18:00 EDT
Scheduled - Maintenance ID X74460 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 1:00 AM BST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.
Aug 18, 10:27 EDT
Scheduled Maintenance 74455 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Aug 25, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 09:00 EDT
Scheduled - Maintenance ID 74455 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:

11:00 PM - 1:00 AM AEST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.
Aug 18, 10:24 EDT
Scheduled Maintenance 74968 - Blackbaud Tuition Management™ / Blackbaud Financial Aid Management™
Completed - The scheduled maintenance has been completed.
Aug 25, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 05:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 18, 09:32 EDT
Scheduled - Maintenance ID 74698 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform an update to our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.



If you have any questions, please contact support.
Aug 18, 09:31 EDT
Scheduled Maintenance 74999 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Aug 25, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 02:00 EDT
Scheduled - Maintenance ID 74999 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, August 25, 2026
2:00 AM - 5:00 AM EDT
1:00 AM - 4:00 AM CDT
12:00 AM - 3:00 AM MDT
11:00 PM - 2:00 AM PDT
7:00 AM - 10:00 AM BST
4:00 PM - 7:00 PM AEST

Your services will be unavailable for up to 15 minutes between 02:00 AM and 5:00 AM EDT:

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Aug 20, 12:59 EDT

Aug 24, 2026

No incidents reported.

Aug 23, 2026

Scheduled Maintenance 74887- Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
Aug 23, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:02 EDT
Scheduled - Maintenance ID 74887- Please be advised of a maintenance that is scheduled to occur on 

Sunday, August 23, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Aug 17, 13:56 EDT
Scheduled Maintenance 74471 - Blackbaud Online Express™
Completed - The scheduled maintenance has been completed.
Aug 23, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:01 EDT
Scheduled - Maintenance ID 74471- Please be advised of a maintenance that is scheduled to occur on 

Sunday, August 23, 2026:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Aug 17, 13:54 EDT
Scheduled Maintenance 74372- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Aug 23, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 23, 03:00 EDT
Scheduled - Maintenance ID 74372- We would like to inform you that we will be performing maintenance on Sunday, August 23, 2026 during the following maintenance window:

03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 8:00 PM AEST

Starting at 03:00 AM EDT your services will be unavailable for up to two hours:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

If you have any questions, please contact support.
Aug 17, 13:43 EDT

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

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