Scheduled Maintenance 71347 - Multiple Services Affected

Scheduled for Mar 22, 03:00 - 06:00 EDT

Scheduled

Maintenance ID 71347- Please be advised of a maintenance that is scheduled to occur on

Sunday, March 22, 2026:
03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
07:00 AM - 10:00 AM GMT
06:00 PM - 09:00 PM AEDT

Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EDT:

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance.

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Posted Mar 18, 2026 - 16:32 EDT
This scheduled maintenance affects: Blackbaud Merchant Services™ (Blackbaud Merchant Services™) and Blackbaud Checkout, Payment Services.