Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2019 - 21:00 EST
Scheduled
Maintenance ID 03946 - Please be advised of a critical maintenance that is scheduled to occur on
Saturday, November 30, 2019: 8:00 PM - 12:00 AM CST
This maintenance is necessary to perform an update in our environment.
Prior to the maintenance, tasks will be disabled for your production site and will remain offline for the duration of the maintenance. During this period, tasks will be held in queue and will resume once work is completed. This includes, but is not limited to, scheduled reports, scheduled email sends, and data synchronization operations.
The work is planned on the following schedule:
8:00 PM CST on Saturday, November 30, 2019 - All tasks will be held in queue for your production site.
10:00 PM CST - A standard maintenance page will be displayed to administrators and site visitors saying: “Site Temporarily Unavailable. Sorry, the site you requested is currently offline for planned maintenance.” During this time, customers will not be able to access the sites, take donations during the maintenance window and redirects will go to the maintenance page. Luminate CMS sites will be placed in static mode and dynamic content will be unavailable. Luminate CRM/Luminate Online and Luminate Online/Raiser's Edge 7 integration data will also be unavailable.
12:00 AM CST- All maintenance should be complete. Tasks will be re-enabled when the maintenance is complete.