Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 27, 2025 - 03:00 EDT
Scheduled
Maintenance ID 66711 - We would like to inform you that we will be performing maintenance on Sunday, July 27, 2025, during the following maintenance window:
03:00 AM - 07:00 AM EDT 02:00 AM - 06:00 AM CDT 01:00 AM - 05:00 AM MDT 12:00 AM - 04:00 AM PDT 08:00 AM - 12:00 PM BST 05:00 PM - 09:00 PM AEST
Starting at 03:00 AM EDT your services will be unavailable for up to two hours. Any payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This necessary maintenance is part of our commitment to providing our customers with modern, performant, secure, compliant and innovative payment processing solutions. The Blackbaud maintenance page will be updated immediately following maintenance completion.
This maintenance will include new features and bug fixes.
We continue to work on ways to maximize availability of your Blackbaud solutions, as we understand how disruptive any downtime can be, especially if it coincides with a major appeal or campaign. When downtime is required, you can still provide donation processing capabilities to your constituents by leveraging our JustGiving from Blackbaud platform, which is not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing feeds. This approach provides you with two powerful Blackbaud giving platforms when needed.