Scheduled Maintenance 71270 - Multiple Services Affected

Scheduled Maintenance Report for Blackbaud Maintenance

Completed

The scheduled maintenance has been completed.
Posted Apr 12, 2026 - 04:00 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 12, 2026 - 03:01 EDT

Scheduled

Maintenance ID 71270 - We would like to inform you that we will be performing maintenance on Sunday, April 12, 2026 during the following maintenance window:

03:00 AM - 04:00 AM EDT
02:00 AM - 03:00 AM CDT
01:00 AM - 02:00 AM MDT
12:00 AM - 01:00 AM PDT
08:00 AM - 9:00 AM BST
05:00 PM - 6:00 PM AEST

Your services will be unavailable for up to 5 minutes between 03:00 AM and 4:00 AM EDT:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. 

If you have any questions, please contact support.
Posted Apr 07, 2026 - 13:53 EDT
This scheduled maintenance affected: Blackbaud Merchant Services™ (Blackbaud Merchant Services™) and Blackbaud Checkout, Payment Services.