Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 21, 2025 - 03:00 EST
Scheduled
Maintenance ID 69400 - We would like to inform you that we will be performing maintenance on Sunday, December 21, 2025 during the following maintenance window:
03:00 AM - 06:00 AM EST 02:00 AM - 05:00 AM CST 01:00 AM - 04:00 AM MST 12:00 AM - 03:00 AM PST 08:00 AM - 11:00 AM GMT 07:00 PM - 10:00 PM AEDT
Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EST:
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.