Blackbaud Maintenance Status

Service Under Maintenance

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue with your services that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Blackbaud.com Operational

Blackbaud Customer Success Operational

Blackbaud ID Operational

signin.blackbaud.com Operational

Support Operational

Blackbaud Altru® Operational

Blackbaud Analytics Operational

Blackbaud Award Management™ Operational

Blackbaud Checkout Operational

Blackbaud Church Management™ Operational

Blackbaud CRM™ Operational

Blackbaud Direct Marketing™ Operational

Blackbaud Education Management Solutions Operational

Blackbaud Billing Management™ Operational

Blackbaud Enrollment Management System™ Operational

Blackbaud Learning Management System Operational

Blackbaud School Website System™ Operational

Blackbaud Student Information System™ Operational

Core functionality Operational

School API Operational

Blackbaud eTapestry® Operational

Blackbaud Financial Aid Management™ Operational

Blackbaud Financial Edge NXT® Operational

Accounts Payable API Operational

Blackbaud Financial Edge NXT® Operational

General Ledger API Operational

Statistical Unit API Operational

Treasury API Operational

Blackbaud Fundraiser Performance Management™ Operational

Blackbaud Giving Search™ Operational

Blackbaud Grantmaking™ Operational

Blackbaud Outcomes™ Operational

Blackbaud Guided Fundraising™ Operational

Blackbaud Impact Edge™ Operational

Blackbaud Internet Solutions™ Operational

Blackbaud Merchant Services™ Operational

Blackbaud MobilePay™ Operational

Blackbaud Mobile Pay Terminal Operational

Payments API Operational

Blackbaud NetCommunity™ Operational

Blackbaud Online Express™ Operational

Blackbaud Raiser's Edge NXT® Operational

Communication Preference API (Beta) Operational

Constituent API Operational

Email Marketing Operational

Fundraising API Operational

Gift API Operational

List API (Beta) Operational

Online Registration Service (Beta) Operational

Opportunity API Operational

Prospects Insights Operational

Blackbaud Stewardship Management™ Operational

Blackbaud Tuition Management™ Operational

Blackbaud Website Package Operational

donorCentrics® Operational

Email Services Operational

EVERFI® from Blackbaud® Operational

Financial Edge® Operational

FPM Data Integration Operational

Giving Checkout® (UK) Operational

Giving Checkout™ (US) Operational

Good Move™ Operational

Grateful Patient Solution Operational

Payment Services Operational

IGAM Operational

JustGiving® from Blackbaud® Under Maintenance

Luminate Operational

Blackbaud Luminate Online® Operational

Luminate CMS Operational

Luminate Integration Operational

Luminate WebServices Operational

MobileMission™ Operational

OmniPoint™ Operational

Raiser's Edge® Operational

ResearchPoint™ Operational

WealthPoint® Operational

YourCause® Operational

NPOconnect® Operational

YourCause® CSRconnect® Operational

YourCause® GrantsConnect® Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance 56298 - Multiple Services Affected Apr 21, 2024 03:00-06:00 EDT

Maintenance ID 56298 - Please be advised of a maintenance that is scheduled to occur on

Sunday, April 21, 2024:

3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
1:00 AM - 4:00 AM MDT
12:00 AM - 3:00 AM PDT
8:00AM - 11:00AM BST
5:00PM - 8:00PM AEST

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 16, 2024 - 18:13 EDT

Scheduled Maintenance 56346- Blackbaud eTapestry® Apr 21, 2024 03:00-07:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Apr 16, 2024 - 18:16 EDT

Scheduled - Maintenance ID 56346 - Please be advised of a maintenance that is scheduled to occur on

Sunday, April 21, 2024:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Apr 21, 2024 - 03:00 EDT

Scheduled Maintenance 56530 - Multiple Services Affected Apr 21, 2024 03:00-07:00 EDT

Maintenance ID 56530 - Please be advised of a maintenance that is scheduled to occur on

Sunday, April 21, 2024:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 15 minutes, during which time, transactions will fail and will not be queued for processing. Provisioning, administrative access, and reports in Blackbaud Merchant Services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Posted on Apr 16, 2024 - 17:42 EDT

Scheduled Maintenance 55798 - Blackbaud Online Express™ / Email Services Apr 21, 2024 03:00-07:00 EDT

Maintenance ID 55798 - Please be advised of a maintenance that is scheduled to occur on

Sunday, April 21, 2024:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in.

If you have any questions, please contact support.
Posted on Apr 12, 2024 - 10:30 EDT

Scheduled Maintenance 56619 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Apr 23, 2024 05:00-06:30 EDT

Maintenance ID 56619 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:
5:00 AM - 6:30 AM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Posted on Apr 19, 2024 - 11:18 EDT

Scheduled Maintenance 55878 - Financial Edge® / Raiser's Edge® Apr 23, 2024 09:00-13:00 EDT

Maintenance ID 55878 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services may be unavailable for no longer than 2 hour.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 15:30 EDT

Scheduled Maintenance 56209 - Blackbaud NetCommunity™ Apr 23, 2024 09:00-13:00 EDT

Maintenance ID 56209 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM AEST

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP13.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 15:35 EDT

Scheduled Maintenance 55879 - Raiser's Edge® Apr 23, 2024 18:00-22:00 EDT

Maintenance ID 55879 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services may be unavailable for no longer than 2 hours.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 15:56 EDT

Scheduled Maintenance 56413 - Blackbaud CRM™ / Blackbaud Internet Solutions™ Apr 23, 2024 18:00-22:00 EDT

Maintenance ID 56413 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 15:47 EDT

Scheduled Maintenance 56210 - Blackbaud NetCommunity™ Apr 23, 2024 18:00-22:00 EDT

Maintenance ID 56210 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM BST

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP13.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 15:41 EDT

Scheduled Maintenance 55880 - Financial Edge® / Raiser's Edge® Apr 23, 2024 23:00 - Apr 24, 2024 03:00 EDT

Maintenance ID 55880 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services may be unavailable for no longer than 2 hours.
If you have any questions, please contact support.
Posted on Apr 17, 2024 - 16:01 EDT

Scheduled Maintenance 56452 - Blackbaud Raiser's Edge NXT® Apr 23, 2024 23:00 - Apr 24, 2024 03:00 EDT

Maintenance ID 56452 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 16:32 EDT

Scheduled Maintenance 56493 - Multiple Services Affected Apr 23, 2024 23:00 - Apr 24, 2024 03:00 EDT

Maintenance ID 56493 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 16:24 EDT

Scheduled Maintenance 56208 - Blackbaud NetCommunity™ Apr 23, 2024 23:00 - Apr 24, 2024 03:00 EDT

Maintenance ID 56208 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP13.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 16:13 EDT

Scheduled Maintenance 56211 - Blackbaud NetCommunity™ Apr 23, 2024 23:00 - Apr 24, 2024 03:00 EDT

Maintenance ID 56211 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP13.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 16:10 EDT

Scheduled Maintenance 56408 - Blackbaud NetCommunity™ Apr 23, 2024 23:00 - Apr 24, 2024 03:00 EDT

Maintenance ID 56408 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 23, 2024:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP13.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 17, 2024 - 16:05 EDT

Scheduled Maintenance 56498 - JustGiving® from Blackbaud® Apr 25, 2024 03:00-09:00 EDT

Maintenance ID 56498 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 25, 2024:
3:00 AM - 9:00 AM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 6 hours.

If you have any questions, please contact support.
Posted on Apr 19, 2024 - 15:39 EDT

Scheduled Maintenance 56416 - Blackbaud CRM™ / Blackbaud Internet Solutions™ Apr 25, 2024 18:00-22:00 EDT

Maintenance ID 56416 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 25, 2024:

11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 18, 2024 - 15:18 EDT

Scheduled Maintenance 56415 - Blackbaud NetCommunity™ Apr 25, 2024 18:00-22:00 EDT

Maintenance ID 56415 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 25, 2024:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP13. We've implemented security-related changes, to enhance product quality. Besides, parts linked with Fund Raiser, Chapter Manager and Personal Page Manager have been retired in this Service Pack. As the release date approaches, please check the Community for additional updates.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Posted on Apr 18, 2024 - 15:53 EDT

Past Incidents

Apr 20, 2024

Scheduled Maintenance 56501 - Blackbaud Education Management Solutions

Completed - The scheduled maintenance has been completed.
Apr 20, 06:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 00:00 EDT

Scheduled - Maintenance ID 56501 - We are performing scheduled maintenance on Saturday, April 20, 2024 between 12:00 AM EDT and 6:00 AM EDT. Your services will be unavailable for up to 5 minutes.

This maintenance is necessary to perform updates in our environment.

If you have any questions, please contact support.
Apr 15, 16:00 EDT

Apr 19, 2024

Scheduled Maintenance 55903 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 19, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 23:00 EDT

Scheduled - Maintenance ID 55903 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 18, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 12, 10:20 EDT

Scheduled Maintenance 55841 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 19, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 23:00 EDT

Scheduled - Maintenance ID 55841 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 18, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 12, 10:17 EDT

Scheduled Maintenance 55905 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 19, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 23:00 EDT

Scheduled - Maintenance ID 55905 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 18, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 30-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 12, 10:25 EDT

Scheduled Maintenance 56495 - Blackbaud Luminate Online®

Completed - The scheduled maintenance has been completed.
Apr 19, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 23:00 EDT

Scheduled - Maintenance ID 56495 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 18, 2024:
11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, data will not synchronize between Blackbaud Luminate Online® and Raiser's Edge®; data synchronization will resume after the maintenance.

If you have any questions, please contact support.
Apr 12, 15:27 EDT

Apr 18, 2024

Scheduled Maintenance 56631 - Blackbaud Altru®

Completed - The scheduled maintenance has been completed.
Apr 18, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 22:00 EDT

Scheduled - Please be advised of a critical maintenance that is scheduled to occur on

Thursday, April 18, 2024:

10:00 PM - 11:00 PM EDT
9:00 PM - 10:00 PM CDT
8:00 PM - 9:00 PM MDT
7:00 PM - 8:00 PM PDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes. Avoid scheduling long running processes or jobs as they will be stopped during the maintenance.

If you have any questions, please contact support.
Apr 18, 17:02 EDT

Scheduled Maintenance 55321 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 18, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 18:00 EDT

Scheduled - Maintenance ID 55321 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 18, 2024:
11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 12, 10:13 EDT

Scheduled Maintenance 56429 - OmniPoint™

Completed - The scheduled maintenance has been completed.
Apr 18, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 17:00 EDT

Scheduled - Maintenance ID 56429 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 18, 2024:
5:00 PM - 9:00 PM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 10 minutes.

If you have any questions, please contact support.
Apr 10, 10:25 EDT

Scheduled Maintenance 56427 - Luminate WebServices

Completed - The scheduled maintenance has been completed.
Apr 18, 21:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 19:00 EDT

Scheduled - Maintenance ID 56427 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 18, 2024:
7:00 PM - 9:00 PM EDT
6:00 PM - 8:00 PM CDT
5:00 PM - 7:00 PM MDT
4:00 PM - 6:00 PM PDT

This maintenance is necessary to perform an update to the environment. During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.
Apr 12, 13:33 EDT

Scheduled Maintenance 55319 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 18, 13:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 09:00 EDT

Scheduled - Maintenance ID 55319 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 18, 2024:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 12, 10:08 EDT

Scheduled Maintenance 56496 - Blackbaud Website Package

Completed - The scheduled maintenance has been completed.
Apr 18, 11:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 07:00 EDT

Scheduled - Maintenance ID 56496 - Please be advised of a maintenance that is scheduled to occur on

Thursday, April 18, 2024:
7:00 AM - 11:00 AM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Apr 12, 10:36 EDT

Apr 17, 2024

Scheduled Maintenance 56204 - Financial Edge® / Raiser's Edge®

Completed - The scheduled maintenance has been completed.
Apr 17, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 EDT

Scheduled - Maintenance ID 56204 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 16, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform a routine maintenance task in our environment. During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Apr 9, 18:05 EDT

Scheduled Maintenance 55333 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 17, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 EDT

Scheduled - Maintenance ID 55333 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 16, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform a routine maintenance task in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 9, 18:01 EDT

Scheduled Maintenance 55367 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 17, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 EDT

Scheduled - Maintenance ID 55367 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 16, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform a routine maintenance task in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 9, 18:03 EDT

Scheduled Maintenance 55803 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 17, 03:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 EDT

Scheduled - Maintenance ID 55803 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 16, 2024:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform a routine maintenance task in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Apr 9, 18:00 EDT

Apr 16, 2024

Scheduled Maintenance 55802 - Blackbaud Raiser's Edge NXT® / Raiser's Edge®

Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 EDT

Scheduled - Maintenance ID 55802 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 16, 2024:
11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Apr 9, 17:55 EDT

Scheduled Maintenance 55309 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 16, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 18:00 EDT

Scheduled - Maintenance ID 55309 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 16, 2024:
11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 9, 17:57 EDT

Scheduled Maintenance 55306 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 EDT

Scheduled - Maintenance ID 55306 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 16, 2024:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Apr 9, 17:50 EDT

Scheduled Maintenance 55801 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 09:00 EDT

Scheduled - Maintenance ID 55801 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 16, 2024:
11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions; however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Apr 9, 17:51 EDT

Scheduled Maintenance 56488 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™

Completed - The scheduled maintenance has been completed.
Apr 16, 06:30 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 05:00 EDT

Scheduled - Maintenance ID 56488 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, April 16, 2024:
5:00 AM - 6:30 AM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Apr 12, 10:34 EDT

Scheduled Maintenance 56402 - Blackbaud Luminate Online®

Completed - The scheduled maintenance has been completed.
Apr 16, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 23:00 EDT

Scheduled - Maintenance ID 56402 - Please be advised of a maintenance that is scheduled to occur on

Monday April 15, 2024:
11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.
Apr 12, 13:29 EDT

Apr 15, 2024

Critical Maintenance 56518 - Blackbaud Altru®

Completed - The scheduled maintenance has been completed.
Apr 15, 23:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 22:00 EDT

Scheduled - Maintenance ID 56518 - Please be advised of a critical maintenance that is scheduled to occur on

Monday, April 15, 2024:
10:00 PM - 11:00 PM EDT
9:00 PM - 10:00 PM CDT
8:00 PM - 9:00 PM MDT
7:00 PM - 8:00 PM PDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes. Avoid scheduling long running processes or jobs as they will be stopped during the maintenance.

If you have any questions, please contact support.
Apr 15, 15:50 EDT

Scheduled Maintenance 56363 - Blackbaud Luminate Online®

Completed - The scheduled maintenance has been completed.
Apr 15, 22:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 20:00 EDT

Scheduled - Maintenance ID 56363 - Please be advised of a maintenance that is scheduled to occur on

Monday, April 15, 2024:
8:00 PM - 10:00 PM EDT
7:00 PM - 9:00 PM CDT
6:00 PM - 8:00 PM MDT
5:00 PM - 7:00 PM PDT

This maintenance is necessary to perform a routine maintenance task in our environment. During this maintenance window, we expect your services to remain available, however, Report Writer tasks will not run for the duration of the maintenance. Reports will be queued for processing once the maintenance is complete.

If you have any questions, please contact support.
Apr 10, 10:22 EDT

Apr 14, 2024

Scheduled Maintenance 55915 - Blackbaud eTapestry®

Completed - The scheduled maintenance has been completed.
Apr 14, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:00 EDT

Scheduled - Maintenance ID 55915 - Please be advised of a maintenance that is scheduled to occur on

Sunday, April 14, 2024:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Apr 9, 17:48 EDT

Scheduled Maintenance 55906 - Multiple Services Affected

Completed - The scheduled maintenance has been completed.
Apr 14, 07:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:00 EDT

Scheduled - Maintenance ID 55906 - Please be advised of a maintenance that is scheduled to occur on

Sunday, April 14, 2024:
4:00 AM - 7:00 AM EDT
3:00 AM - 6:00 AM CDT
2:00 AM - 5:00 AM MDT
1:00 AM - 4:00 AM PDT
9:00 AM - 12:00 PM BST
6:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 2 hours. All transactions submitted while the service is unavailable will fail and will not be queued for processing.

If you have any questions, please contact support.
Apr 9, 17:42 EDT

Apr 13, 2024

No incidents reported.

Apr 12, 2024

Scheduled Maintenance 56217 - Blackbaud NetCommunity™

Completed - The scheduled maintenance has been completed.
Apr 12, 03:00 EDT