All Systems Operational

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Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

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Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 69028 - Multiple Services Affected Nov 23, 2025 03:00-06:00 EST

Maintenance ID 69028 - We would like to inform you that we will be performing maintenance on Sunday, November 23, 2025 during the following maintenance window:

03:00 AM -06:00 AM EST
02:00 AM - 05:00 AM CST
01:00 AM - 04:00 AM MST
12:00 AM - 03:00 AM PST
08:00 AM - 11:00 AM GMT
07:00 PM - 10:00 PM AEDT

Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EST:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Posted on Nov 19, 2025 - 15:31 EST
Dec 29, 2025

No incidents reported today.

Dec 28, 2025
Scheduled Maintenance 69494 - Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
Dec 28, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 28, 03:00 EST
Scheduled - Maintenance ID 69494 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, December 28, 2025:
3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PST
8:00 AM - 12:00 AM GMT
7:00 PM - 11:00 PM AEDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 4 hours.

If you have any questions, please contact support.
Dec 24, 09:28 EST
Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.

Dec 24, 2025

No incidents reported.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025
Scheduled Maintenance 69364- Blackbaud Online Express™
Completed - The scheduled maintenance has been completed.
Dec 21, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 21, 03:00 EST
Scheduled - Maintenance ID 69364- Please be advised of a maintenance that is scheduled to occur on 

Sunday, December 21, 2025:

3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST
8:00 AM - 12:00 PM GMT
7:00 PM - 11:00 PM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Dec 17, 02:14 EST
Scheduled Maintenance 69400 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 21, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 21, 03:00 EST
Scheduled - Maintenance ID 69400 - We would like to inform you that we will be performing maintenance on Sunday, December 21, 2025 during the following maintenance window:

03:00 AM - 06:00 AM EST
02:00 AM - 05:00 AM CST
01:00 AM - 04:00 AM MST
12:00 AM - 03:00 AM PST
08:00 AM - 11:00 AM GMT
07:00 PM - 10:00 PM AEDT

Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EST:

Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance. For more information, see Checkout Overview. 

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Dec 18, 08:47 EST
Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Scheduled Maintenance 69366- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 18, 09:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 03:00 EST
Scheduled - Maintenance ID 69366- Please be advised of a maintenance that is scheduled to occur on

Saturday, Dec 20, 2025:
12:00 AM - 6:00 AM EST
11:00 PM - 5:00 AM CST
10:00 PM - 4:00 AM MST
09:00 PM - 3:00 AM PST


This maintenance is necessary to perform an update in our environment.
During this maintenance window, we expect your services to remain available.

If you have any questions, please contact support.
Dec 15, 03:56 EST
Scheduled Maintenance 69336 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 18, 03:03 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 23:02 EST
Scheduled - Maintenance ID 69336 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, December 17, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Dec 11, 12:37 EST
Scheduled Maintenance 69201 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 18, 03:02 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 23:01 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 11, 12:46 EST
Scheduled - Maintenance ID 69201 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, December 17, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Dec 11, 12:43 EST
Scheduled Maintenance 69338 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 18, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 23:00 EST
Scheduled - Maintenance ID 69338 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, December 17, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Dec 11, 12:40 EST
Scheduled Maintenance 69157- Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Dec 18, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 23:01 EST
Scheduled - Maintenance ID 69157 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, December 17, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Dec 11, 12:32 EST
Dec 17, 2025
Scheduled Maintenance 69202 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 17, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 18:00 EST
Scheduled - Maintenance ID 69202 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, December 17, 2025:

11:00 PM - 3:00 AM GMT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Dec 11, 12:27 EST
Scheduled Maintenance 69194 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 17, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 07:00 EST
Scheduled - Maintenance ID 69194 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, December 17, 2025:

11:00 PM - 3:00 AM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Dec 11, 12:21 EST
Dec 16, 2025
Scheduled Maintenance 69315- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Dec 16, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 05:00 EST
Scheduled - Maintenance ID 69315 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, December 16, 2025:
5:00 AM - 6:30 AM EST
4:00 AM - 5:30 AM CST
3:00 AM - 4:30 AM MST
2:00 AM - 3:30 AM PST

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Dec 12, 15:48 EST
Scheduled Maintenance 69196- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 16, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 23:01 EST
Scheduled - Maintenance ID 69196- Please be advised of a maintenance that is scheduled to occur on 

Monday, December 15, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Dec 11, 08:23 EST
Scheduled Maintenance 69155- Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Dec 16, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 23:00 EST
Scheduled - Maintenance ID 69155- Please be advised of a maintenance that is scheduled to occur on 

Monday, December 15, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Dec 11, 08:28 EST
Scheduled Maintenance 69200- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 16, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 23:01 EST
Scheduled - Maintenance ID 69200- Please be advised of a maintenance that is scheduled to occur on 

Monday, December 15, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Dec 11, 08:17 EST
Dec 15, 2025
Scheduled Maintenance 69177- ServicesAffectedHere
Completed - The scheduled maintenance has been completed.
Dec 15, 22:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 18:00 EST
Scheduled - Maintenance ID 69177- Please be advised of a maintenance that is scheduled to occur on 

Monday, December 15, 2025:

 11:00 PM - 3:00 AM GMT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Dec 11, 09:00 EST
Scheduled Maintenance 69168- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 15, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 18:00 EST
Scheduled - Maintenance ID 69168- Please be advised of a maintenance that is scheduled to occur on 

Monday, December 15, 2025:

11:00 PM - 3:00 AM GMT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Dec 11, 08:52 EST
Scheduled Maintenance 69176- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 15, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 07:00 EST
Scheduled - Maintenance ID 69176- Please be advised of a maintenance that is scheduled to occur on 

Monday, December 15, 2025:

11:00 PM - 3:00 AM AEDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Dec 11, 09:06 EST
Scheduled Maintenance 69167- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Dec 15, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 15, 07:01 EST
Scheduled - Maintenance ID 69167- Please be advised of a maintenance that is scheduled to occur on 

Monday, December 15, 2025:

11:00 PM - 3:00 AM AEDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Dec 9, 03:06 EST
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