All Systems Operational

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Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 67559- Multiple Services Affected Sep 17, 2025 09:00-13:00 EDT

Maintenance ID 67559- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, September 17, 2025:

11:00 PM - 3:00 AM AEST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Posted on Sep 10, 2025 - 09:43 EDT

Scheduled Maintenance 67536- Multiple Services Affected Sep 17, 2025 18:00-22:00 EDT

Maintenance ID 67536- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, September 17, 2025:

 11:00 PM - 3:00 AM BST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Posted on Sep 10, 2025 - 09:48 EDT

Scheduled Maintenance 67593- Multiple Services Affected Sep 17, 2025 23:00 - Sep 18, 2025 03:00 EDT

Maintenance ID 67593- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, September 17, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes. 

If you have any questions, please contact support.
Posted on Sep 10, 2025 - 10:40 EDT

Scheduled Maintenance 67612- Multiple Services Affected Sep 17, 2025 23:00 - Sep 18, 2025 03:00 EDT

Maintenance ID 67612- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, September 17, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Posted on Sep 10, 2025 - 10:44 EDT

Scheduled Maintenance 67592- Multiple Services Affected Sep 17, 2025 23:00 - Sep 18, 2025 03:00 EDT

Maintenance ID 67592- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, September 17, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Posted on Sep 10, 2025 - 11:00 EDT

Scheduled Maintenance 67583- Blackbaud CRM™ Sep 17, 2025 23:00 - Sep 18, 2025 03:00 EDT

Maintenance ID 67583- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, September 17, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Posted on Sep 10, 2025 - 11:04 EDT

Scheduled Maintenance 67792 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Sep 18, 2025 05:00-06:30 EDT

Maintenance ID 67792 - Please be advised of a maintenance that is scheduled to occur on

Thursday, September 18, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Posted on Sep 11, 2025 - 17:02 EDT

Scheduled Maintenance 67830- Blackbaud Website Package Sep 18, 2025 07:00-11:00 EDT

Maintenance ID 67830- Please be advised of a maintenance that is scheduled to occur on

Thursday, September 18, 2025:
7:00 AM - 11:00 AM EDT
6:00 AM - 10:00 AM CDT
5:00 AM - 9:00 AM MDT
4:00 AM - 8:00 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Posted on Sep 12, 2025 - 11:48 EDT

Scheduled Maintenance 67754 - OmniPoint™ Sep 18, 2025 17:00-21:00 EDT

Maintenance ID 67754 - Please be advised of a maintenance that is scheduled to occur on

Thursday, September 18, 2025:
5:00 PM - 9:00 PM EDT
4:00 PM - 8:00 PM CDT
3:00 PM - 7:00 PM MDT
2:00 PM - 6:00 PM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes.

If you have any questions, please contact support.
Posted on Sep 11, 2025 - 17:05 EDT

Scheduled Maintenance 67744- Luminate WebServices ITC/DEV Sep 18, 2025 19:00-21:00 EDT

Maintenance ID 67744- Please be advised of a maintenance that is scheduled to occur on 

Thursday, September 18, 2025:

7:00 PM - 9:00 PM EDT
6:00 PM - 8:00 PM CDT
5:00 PM - 7:00 PM MDT
4:00 PM - 6:00 PM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.
Posted on Sep 12, 2025 - 12:31 EDT

Scheduled Maintenance 67527- Blackbaud Financial Edge NXT® / Financial Edge® Sep 18, 2025 23:00 - Sep 19, 2025 03:00 EDT

Maintenance ID 67527- Please be advised of a maintenance that is scheduled to occur on 

Thursday, September 18, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Posted on Sep 11, 2025 - 12:42 EDT

Scheduled Maintenance 67786- Multiple Services Affected Sep 20, 2025 03:00-09:00 EDT

Maintenance ID 67786- Please be advised of a maintenance that is scheduled to occur on

Saturday, September 20, 2025:
12:00 AM - 6:00 AM EDT
11:00 PM - 5:00 AM CDT
10:00 PM - 4:00 AM MDT
9:00 PM - 3:00 AM PDT


This maintenance is necessary to perform updates in our environment.

During this maintenance window, we expect your services to remain available.

If you have any questions, please contact support.
Posted on Sep 12, 2025 - 12:06 EDT

Scheduled Maintenance 67595- Blackbaud Online Express™ Sep 21, 2025 03:00-07:00 EDT

Maintenance ID 67595- Please be advised of a maintenance that is scheduled to occur on

Sunday, September 21, 2025:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST

This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.


If you have any questions, please contact support.
Posted on Sep 16, 2025 - 08:00 EDT

Scheduled Maintenance 67810- Blackbaud eTapestry® Sep 21, 2025 03:00-06:00 EDT

Maintenance ID 67810- Please be advised of a maintenance that is scheduled to occur on

Sunday, September 21, 2025:
3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
1:00 AM - 4:00 AM MDT
12:00 AM - 3:00 AM PDT
8:00 AM - 11:00 AM BST
5:00 PM - 8:00 PM AEST

This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 3 hours.


If you have any questions, please contact support.
Posted on Sep 16, 2025 - 08:03 EDT

Scheduled Maintenance 67844- Multiple Services Affected Sep 21, 2025 03:00-06:00 EDT

Maintenance ID 67844- We would like to inform you that we will be performing maintenance on Sunday, September 21, 2025 during the following maintenance window:

03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 8:00 PM AEST


Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EDT. Any payment transactions submitted while your services are unavailable will fail and will not be queued for processing. Provisioning, administrative access and reports in Blackbaud Merchant Services™ will also be unavailable.

If you have any questions, please contact support.
Posted on Sep 16, 2025 - 07:52 EDT

Scheduled Maintenance 67855- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Sep 23, 2025 05:00-06:30 EDT

Maintenance ID 67855- Please be advised of a maintenance that is scheduled to occur on

Tuesday, September 23, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Posted on Sep 16, 2025 - 07:57 EDT
Sep 16, 2025
Scheduled Maintenance 67696- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Sep 16, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 05:00 EDT
Scheduled - Maintenance ID 67696- Please be advised of a maintenance that is scheduled to occur on

Tuesday, September 16, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Sep 9, 10:21 EDT
Scheduled Maintenance 67610 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 16, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:00 EDT
Scheduled - Maintenance ID 67610 - Please be advised of a maintenance that is scheduled to occur on 

Monday, September 15, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Sep 9, 05:24 EDT
Scheduled Maintenance 67555- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 16, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:01 EDT
Scheduled - Maintenance ID 67555- Please be advised of a maintenance that is scheduled to occur on 

Monday, September 15, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Sep 9, 10:17 EDT
Scheduled Maintenance 67581- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 16, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:02 EDT
Scheduled - Maintenance ID 67581- Please be advised of a maintenance that is scheduled to occur on 

Monday, September 15, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Sep 9, 09:42 EDT
Scheduled Maintenance 67556- Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Sep 16, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:01 EDT
Scheduled - Maintenance ID 67556- Please be advised of a maintenance that is scheduled to occur on 

Monday, September 15, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Sep 9, 05:21 EDT
Sep 15, 2025
Scheduled Maintenance 67554- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 15, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:00 EDT
Scheduled - Maintenance ID 67554- Please be advised of a maintenance that is scheduled to occur on 

Monday, September 15, 2025:

11:00 PM - 3:00 AM BST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Sep 9, 05:13 EDT
Scheduled Maintenance 67535- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 15, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:01 EDT
Scheduled - Maintenance ID 67535- Please be advised of a maintenance that is scheduled to occur on 

Monday, September 15, 2025:

 11:00 PM - 3:00 AM BST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Sep 9, 05:02 EDT
Scheduled Maintenance 67529- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 15, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:00 EDT
Scheduled - Maintenance ID 67529- Please be advised of a maintenance that is scheduled to occur on 

Monday, September 15, 2025:
11:00 PM - 3:00 AM AEST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Sep 9, 04:35 EDT
Scheduled Maintenance 67580- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 15, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 09:01 EDT
Scheduled - Maintenance ID 67580- Please be advised of a maintenance that is scheduled to occur on 

Monday, September 15, 2025:
11:00 PM - 3:00 AM AEST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Sep 9, 04:53 EDT
Sep 14, 2025
Scheduled Maintenance 67681 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 14, 07:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 03:01 EDT
Scheduled - Maintenance ID 67681 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, September 14, 2025:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes. 

If you have any questions, please contact support.
Sep 10, 16:49 EDT
Scheduled Maintenance 67607- Blackbaud eTapestry® Release
Completed - The scheduled maintenance has been completed.
Sep 14, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 03:00 EDT
Scheduled - Maintenance ID 67607- Please be advised of a maintenance that is scheduled to occur on 

Sunday, September 14, 2025:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
 8:00 AM - 12:00 PM BST
 5:00 PM - 9:00 PM AEST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Sep 9, 04:42 EDT
Sep 13, 2025

No incidents reported.

Sep 12, 2025
Scheduled Maintenance 67538 - Luminate CMS
Completed - The scheduled maintenance has been completed.
Sep 12, 01:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 23:00 EDT
Scheduled - Maintenance ID 67538 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, September 11, 2025:

11:00 PM - 1:00 AM EDT
10:00 PM - 12:00 AM CDT
9:00 PM - 11:00 PM MDT
8:00 PM - 10:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, the CMS administrative login will be unavailable for no longer than 2 hours; however, Luminate CMS Sites will be available in Static Mode. 

If you have any questions, please contact support.
Sep 5, 15:56 EDT
Sep 11, 2025
Scheduled Maintenance 67697 - Blackbaud Luminate Online® - Release 25.5.1
Completed - The scheduled maintenance has been completed.
Sep 11, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 EDT
Scheduled - Maintenance ID 67697 - Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 25.5.1 on Thursday, September 11, 2025. Work will begin at 12:00 AM CDT (UTC -5) and complete by 4:00 AM CDT. 

During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering informaiton until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.

The work is planned on the following schedule: 

12:00 AM CDT - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 
4:00 AM CDT - All maintenance should be complete. 
If you have any questions, please contact support.
Sep 5, 18:06 EDT
Scheduled Maintenance 67644 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 11, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 23:00 EDT
Scheduled - Maintenance ID 67644 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, September 10, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Sep 5, 15:51 EDT
Sep 10, 2025
Scheduled Maintenance 67695 - Blackbaud Luminate Online® - Release 25.5.1
Completed - The scheduled maintenance has been completed.
Sep 10, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 10:00 EDT
Scheduled - Maintenance ID 67695 - Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 25.5.1 on Wednesday, September 10, 2025. Work will begin at 4:00 AM HST (UTC -10) and complete by 6:00 AM HST. 

During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.

The work is planned on the following schedule: 

4:00 AM HST - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 
6:00 AM HST - All maintenance should be complete. 

If you have any questions, please contact support.
Sep 5, 17:59 EDT
Scheduled Maintenance 67426- Blackbaud Financial Edge NXT® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Sep 10, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 23:00 EDT
Scheduled - Maintenance ID 67426- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, September 9, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Sep 2, 11:44 EDT
Sep 9, 2025
Scheduled Maintenance 67693 - Blackbaud Luminate Online® ITC/DEV - Release 25.5.1
Completed - The scheduled maintenance has been completed.
Sep 9, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 19:00 EDT
Scheduled - Maintenance ID 67693 -Your Luminate Online ITC site has been scheduled to be upgraded to version 25.5.1 on Tuesday, September 9, 2025. Work will begin at 6:00 PM CDT and complete by 9:00 PM CDT.

This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.

During the maintenance, your ITC site will remain available to visitors and administrators. A warning message banner will be displayed to advise visitors to avoid entering information until the upgrade is complete. For a period of no longer than 30 minutes, visitors and administrators may experience intermittent connectivity issues or interrupted sessions. 

The work is planned on the following schedule:

6:00 PM CDT - Your ITC site will display a maintenance warning message advising against entering data.
All maintenance should be complete by 9:00 PM CDT.
If you have any questions, please contact support.
Sep 5, 17:52 EDT
Scheduled Maintenance 67605- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Sep 9, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 05:00 EDT
Scheduled - Maintenance ID 67605- Please be advised of a maintenance that is scheduled to occur on

Tuesday, September 9, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Sep 2, 11:27 EDT
Sep 8, 2025

No incidents reported.

Sep 7, 2025
Scheduled Maintenance 67573 - Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
Sep 7, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 03:01 EDT
Scheduled - Maintenance ID 67573 - Please be advised of a maintenance that is scheduled to occur on

Sunday, September 7, 2025:
3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
1:00 AM - 4:00 AM MDT
12:00 AM - 3:00 AM PDT
5:00 PM - 8:00 PM AEST
8:00 AM - 11:00 AM BST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Aug 29, 15:55 EDT
Scheduled Maintenance 67087 - Blackbaud Online Express™
Completed - The scheduled maintenance has been completed.
Sep 7, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 03:01 EDT
Scheduled - Maintenance ID 67087 - Please be advised of a maintenance that is scheduled to occur on

Sunday, September 7, 2025:
3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
1:00 AM - 4:00 AM MDT
12:00 AM - 3:00 AM PDT
5:00 PM - 8:00 PM AEST
8:00 AM - 11:00 AM BST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Aug 29, 15:49 EDT
Scheduled Maintenance 67493 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 7, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 03:00 EDT
Scheduled - Maintenance ID 67493 - Please be advised of a maintenance that is scheduled to occur on

Sunday, September 7, 2025
03:00 AM - 05:00 AM EDT
02:00 AM - 04:00 AM CDT
01:00 AM - 03:00 AM MDT
12:00 AM - 02:00 AM PDT
08:00 AM - 10:00 AM BST
05:00 PM - 7:00 PM AEST

Your services will be unavailable for up to 5 minutes between 03:00 AM and 5:00 AM EDT. Any payment transactions submitted while your services are unavailable will fail and will not be queued for processing. Provisioning, administrative access and reports in Blackbaud Merchant Services™ will also be unavailable.

Maintenance is part of our commitment to providing our customers with modern, performant, secure, compliant and innovative payment processing solutions. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data.

If you have any questions, please contact support.
Aug 29, 16:03 EDT
Sep 6, 2025
Scheduled Maintenance 67569 - Blackbaud Fundraiser Performance Management™ / Blackbaud Guided Fundraising™
Completed - The scheduled maintenance has been completed.
Sep 6, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 08:00 EDT
Scheduled - Maintenance ID 67569 - Please be advised of a maintenance that is scheduled to occur on

Saturday, September 6, 2025:
 8:00 AM - 11:00 AM EDT
 7:00 AM - 10:00 AM CDT
 6:00 AM - 9:00 AM MDT
 5:00 AM - 8:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours. 

If you have any questions, please contact support.
Aug 29, 15:39 EDT
Sep 5, 2025
Scheduled Maintenance 67329- Financial Edge®
Completed - The scheduled maintenance has been completed.
Sep 5, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:00 EDT
Scheduled - Maintenance ID 67329- Please be advised of a maintenance that is scheduled to occur on 

Thursday, September 4, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to update Financial Edge® to Patch 61.  

During this maintenance window, your services will be unavailable for no longer than 30 minutes. 

If you have any questions, please contact support.
Aug 28, 02:58 EDT
Scheduled Maintenance 67371- Blackbaud Financial Edge NXT® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Sep 5, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 23:01 EDT
Scheduled - Maintenance ID 67371- Please be advised of a maintenance that is scheduled to occur on 

Thursday, September 4, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Aug 28, 02:51 EDT
Sep 4, 2025
Scheduled Maintenance 67515 - Blackbaud Website Package
Completed - The scheduled maintenance has been completed.
Sep 4, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 07:00 EDT
Scheduled - Maintenance ID 67515- Please be advised of a maintenance that is scheduled to occur on

Thursday, September 4, 2025:
7:00 AM - 11:00 AM EDT
6:00 AM - 10:00 AM CDT
5:00 AM - 9:00 AM MDT
4:00 AM - 8:00 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Aug 29, 12:14 EDT
Sep 3, 2025
Scheduled Maintenance 67464- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Sep 3, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 05:01 EDT
Scheduled - Maintenance ID 67464- Please be advised of a maintenance that is scheduled to occur on

Wednesday, September 3, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Aug 26, 04:52 EDT
Maintenance 67192 - Rescheduled - Blackbaud Luminate Online® Release 25.5.0
Completed - The scheduled maintenance has been completed.
Sep 3, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 3, 01:00 EDT
Scheduled - Maintenance ID 67192 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, September 3, 2025:
12:00 AM - 4:00 AM CDT

This maintenance was previously scheduled for Friday, August 29, 2025. During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.

The work is planned on the following schedule:

12:00 AM CDT - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 

4:00 AM CDT - All maintenance should be complete. 

Please see the release notes for details on this update.

If you have any questions, please contact support.
Aug 28, 11:42 EDT
Scheduled Maintenance 67337- Blackbaud Raiser's Edge NXT® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Sep 3, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 23:00 EDT
Scheduled - Maintenance ID 67337- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, September 2, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Aug 26, 11:21 EDT
Sep 2, 2025
Maintenance 67191 - Rescheduled - Blackbaud Luminate Online® Release 25.5.0
Completed - The scheduled maintenance has been completed.
Sep 2, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 10:00 EDT
Scheduled - Maintenance ID 67191 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, September 2, 2025:
4:00 AM - 6:00 AM HST

This change was previously scheduled for Thursday, August 28, 2025. During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.

The work is planned on the following schedule: 

4:00 AM HST - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 
6:00 AM HST - All maintenance should be complete. 

Please see the release notes for details on this update.

If you have any questions, please contact support.
Aug 28, 10:14 EDT
Scheduled Maintenance 67327- Blackbaud Raiser's Edge NXT® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Sep 2, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 09:00 EDT
Scheduled - Maintenance ID 67327- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, September 2, 2025:
11:00 PM - 1:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Aug 26, 10:51 EDT
Scheduled Maintenance 67461 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Sep 2, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 23:00 EDT
Scheduled - Maintenance ID 67461 - Please be advised of a maintenance that is scheduled to occur on

Monday, September 1, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Aug 27, 15:55 EDT
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