Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
Maintenance ID 71549 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 31, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support. Posted on
Mar 27, 2026 - 13:06 EDT
Maintenance ID 71431 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 31, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This scheduled maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support. Posted on
Mar 27, 2026 - 16:33 EDT
Maintenance ID 71455 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 31, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 40 minutes.
If you have any questions, please contact support. Posted on
Mar 26, 2026 - 15:55 EDT
Maintenance ID 70581 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 31, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles: KB 207465 KB 207336
If you have any questions, please contact support. Posted on
Mar 26, 2026 - 15:54 EDT
Maintenance ID 71060 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, April 1, 2026: 12:00 AM - 4:00 AM EDT
Tuesday, March 30, 2026: 11:00 PM - 3:00 AM CDT 10:00 PM - 2:00 AM MDT 9:00 PM - 1:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support. Posted on
Mar 27, 2026 - 16:40 EDT
Maintenance ID 71592 - Please be advised of a maintenance that is scheduled to occur on
Thursday, April 2, 2026: 7:00 AM - 8:00 AM EDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support. Posted on
Mar 27, 2026 - 13:14 EDT
Maintenance ID 71515 - Please be advised of a maintenance that is scheduled to occur on
Thursday, April 2, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support. Posted on
Mar 27, 2026 - 13:12 EDT
Maintenance ID 70582 - Please be advised of a maintenance that is scheduled to occur on
Thursday, April 2, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles: KB 207465 KB 207336
If you have any questions, please contact support. Posted on
Mar 26, 2026 - 16:00 EDT
Maintenance ID 71042 - Please be advised of a maintenance that is scheduled to occur on
Thursday, April 2, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 1 hours.
If you have any questions, please contact support. Posted on
Mar 26, 2026 - 15:58 EDT
Maintenance ID 71454 - Please be advised of a maintenance that is scheduled to occur on
Thursday, April 02, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 40 minutes.
If you have any questions, please contact support. Posted on
Mar 26, 2026 - 16:04 EDT
Completed -
The scheduled maintenance has been completed.
Mar 29, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 03:00 EDT
Scheduled -
Maintenance ID 71430 - Please be advised of a maintenance that is scheduled to occur on
Sunday, March 29, 2026: 3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT 8:00 AM - 12:00 PM BST 6:00 PM - 10:00 PM AEDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Mar 20, 17:12 EDT
Completed -
The scheduled maintenance has been completed.
Mar 29, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 03:01 EDT
Scheduled -
Maintenance ID 71457 - Please be advised of a maintenance that is scheduled to occur on
Sunday, March 29, 2026: 3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 40 minutes.
If you have any questions, please contact support.
Mar 23, 16:35 EDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 03:02 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:03 EDT
Scheduled -
Maintenance ID 71495 - Please be advised of a critical maintenance that is scheduled to occur on
Thursday, March 26, 2026: 11:00 PM - 03:00 AM EDT 10:00 PM - 02:00 AM CDT 9:00 PM - 01:00 AM MDT 8:00 PM - 12:00 AM PDT
This critical maintenance is necessary to upgrade Blackbaud Altru® to version 5.36. During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Mar 26, 15:49 EDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 03:02 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:03 EDT
Scheduled -
Maintenance ID 71475 - Please be advised of a maintenance that is scheduled to occur on
Thursday, March 26, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 23, 15:42 EDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:01 EDT
Scheduled -
Maintenance ID 71432 - Please be advised of a maintenance that is scheduled to occur on
Thursday, March 26, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Mar 20, 17:10 EDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:02 EDT
Scheduled -
Maintenance ID 71324 - Please be advised of a maintenance that is scheduled to occur on
Thursday, March 26, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Mar 19, 15:45 EDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:04 EDT
Scheduled -
Maintenance ID 71464 - Please be advised of a maintenance that is scheduled to occur on
Thursday, March 26, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 23, 16:30 EDT
Completed -
The scheduled maintenance has been completed.
Mar 27, 02:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 23:02 EDT
Scheduled -
Maintenance ID 71417 - Please be advised of a maintenance that is scheduled to occur on
Thursday, March 26, 2026: 11:00 PM - 2:00 AM EDT 10:00 PM - 1:00 AM CDT 9:00 PM - 12:00 AM MDT 8:00 PM - 11:00 PM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Mar 19, 15:51 EDT
Completed -
The scheduled maintenance has been completed.
Mar 26, 23:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:01 EDT
Scheduled -
Maintenance ID 71449 - Please be advised of a maintenance that is scheduled to occur on
Thursday, March 26, 2026: 11:00 PM - 3:00 AM GMT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 40 minutes.
If you have any questions, please contact support.
Mar 23, 16:32 EDT
Completed -
The scheduled maintenance has been completed.
Mar 26, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 19:00 EDT
Scheduled -
Maintenance ID 71219 - Please be advised of a maintenance that is scheduled to occur on
Thursday, March 26, 2026: 11:00 PM - 3:00 AM GMT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Mar 19, 15:57 EDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 23:00 EDT
Scheduled -
Maintenance ID 71431 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 24, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This scheduled maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Mar 20, 17:07 EDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 23:01 EDT
Scheduled -
Maintenance ID 71063 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 24, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Mar 18, 16:52 EDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 23:01 EDT
Scheduled -
Maintenance ID 71375 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 24, 2026: 11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Mar 19, 16:01 EDT
Completed -
The scheduled maintenance has been completed.
Mar 25, 01:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 21:00 EDT
Scheduled -
Maintenance ID 71060 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 24, 2026: 9:00 PM - 1:00 AM EDT 8:00 PM - 12:00 AM CDT 7:00 PM - 11:00 PM MDT 6:00 PM - 10:00 PM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Mar 18, 16:41 EDT
Completed -
The scheduled maintenance has been completed.
Mar 24, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 19:00 EDT
Scheduled -
Maintenance ID 71374 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 24, 2026: 11:00 PM - 3:00 AM GMT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Mar 19, 15:41 EDT
Completed -
The scheduled maintenance has been completed.
Mar 24, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 08:00 EDT
Scheduled -
Maintenance ID 71429 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 24, 2026: 11:00 PM - 3:00 AM AEDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 40 minutes.
If you have any questions, please contact support.
Mar 20, 17:02 EDT
Completed -
The scheduled maintenance has been completed.
Mar 24, 06:30 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 EDT
Scheduled -
Maintenance ID 71501- Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 24, 2026: 5:00 AM - 6:30 AM EDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Mar 23, 10:28 EDT
Completed -
The scheduled maintenance has been completed.
Mar 22, 07:02 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:00 EDT
Scheduled -
Maintenance ID 71062 - Please be advised of a maintenance that is scheduled to occur on
Sunday, March 22, 2026: 3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Mar 17, 09:50 EDT
Completed -
The scheduled maintenance has been completed.
Mar 22, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:02 EDT
Scheduled -
Maintenance ID 71396 - Please be advised of a maintenance that is scheduled to occur on
Sunday, March 22, 2026: 3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT 7:00 AM - 11:00 AM GMT 6:00 PM - 10:00 PM AEDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Mar 18, 16:59 EDT
Completed -
The scheduled maintenance has been completed.
Mar 22, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:02 EDT
Scheduled -
Maintenance ID 71205 - Please be advised of a maintenance that is scheduled to occur on
Sunday, March 22, 2026: 3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT 7:00 AM - 11:00 AM GMT 6:00 PM - 10:00 PM AEDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 17, 09:47 EDT
Completed -
The scheduled maintenance has been completed.
Mar 22, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:01 EDT
Scheduled -
Maintenance ID 71266 - Please be advised of a maintenance that is scheduled to occur on
Sunday, March 22, 2026: 3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT 7:00 AM - 11:00 AM GMT 6:00 PM - 10:00 PM AEDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Mar 18, 16:34 EDT
Completed -
The scheduled maintenance has been completed.
Mar 22, 06:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 03:01 EDT
Scheduled -
Maintenance ID 71347- Please be advised of a maintenance that is scheduled to occur on
Sunday, March 22, 2026: 03:00 AM - 06:00 AM EDT 02:00 AM - 05:00 AM CDT 01:00 AM - 04:00 AM MDT 12:00 AM - 03:00 AM PDT 07:00 AM - 10:00 AM GMT 06:00 PM - 09:00 PM AEDT
Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EDT:
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during this maintenance.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Mar 18, 16:32 EDT
Completed -
The scheduled maintenance has been completed.
Mar 21, 16:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 12:00 EDT
Scheduled -
Maintenance ID 71367 - Please be advised of a critical maintenance that is scheduled to occur on
Sunday, March 22, 2026: 3:00 AM - 7:00 AM AEDT
This critical maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Mar 18, 16:26 EDT
Completed -
The scheduled maintenance has been completed.
Mar 20, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 23:01 EDT
Scheduled -
Maintenance ID 70578 - Please be advised of a maintenance that is scheduled to occur on
Thursday, March 19, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles:
KB 207465 KB 207336
If you have any questions, please contact support.
Mar 13, 11:48 EDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:00 EDT
Scheduled -
Maintenance ID 71379 - Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.1.2 on Thursday, March 19, 2026. Work will begin at 4:00 AM HST and complete by 6:00 AM HST.
During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.
The work is planned on the following schedule:
4:00 AM HST - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 6:00 AM HST - All maintenance should be complete.
Please see the release notes for details on this update.
If you have any questions, please contact support.
Mar 18, 17:49 EDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 05:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 01:00 EDT
Scheduled -
Maintenance ID 71378 - Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.1.2 on Thursday, March 19, 2026. Work will begin at 12:00 AM CDT and complete by 4:00 AM CDT.
During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.
The work is planned on the following schedule:
12:00 AM CDT - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 4:00 AM CDT - All maintenance should be complete.
Please see the release notes for details on this update.
If you have any questions, please contact support.
Mar 18, 17:31 EDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 03:02 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 23:01 EDT
Scheduled -
Maintenance ID 71147 -Please be advised of a maintenance that is scheduled to occur on
Wednesday, March 18, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 12, 16:53 EDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 23:00 EDT
Scheduled -
Maintenance ID 71208 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, March 18, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 12, 16:57 EDT
Completed -
The scheduled maintenance has been completed.
Mar 19, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 23:00 EDT
Scheduled -
Maintenance ID 71206 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, March 18, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 12, 17:09 EDT
Completed -
The scheduled maintenance has been completed.
Mar 18, 23:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 19:00 EDT
Scheduled -
Maintenance ID 71159 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, March 18, 2026:
11:00 PM - 3:00 AM GMT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 12, 16:47 EDT
Completed -
The scheduled maintenance has been completed.
Mar 18, 21:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 18:00 EDT
Scheduled -
Maintenance ID 71376 - Your Luminate Online ITC site has been scheduled to be upgraded to version 26.1.2 on Wednesday, March 18, 2026. Work will begin at 5:00 PM CST (UTC -6) and complete by 8:00 PM CST.
This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.
During the maintenance, your ITC site will remain available to visitors and administrators. A warning message banner will be displayed to advise visitors to avoid entering information until the upgrade is complete. For a period of no longer than 30 minutes, visitors and administrators may experience intermittent connectivity issues or interrupted sessions.
The work is planned on the following schedule:
5:00 PM CST (UST -6) - Your ITC site will display a maintenance warning message advising against entering data. All maintenance should be complete by 6:00 PM CST.
Please see the release notes for details on this update.
If you have any questions, please contact support.
Mar 18, 17:02 EDT
Completed -
The scheduled maintenance has been completed.
Mar 18, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:00 EDT
Scheduled -
Maintenance ID 71080 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, March 18, 2026:
11:00 PM - 3:00 AM AEDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. If you have any questions, please contact support.
Mar 12, 16:42 EDT
Completed -
The scheduled maintenance has been completed.
Mar 18, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 23:00 EDT
Scheduled -
Maintenance ID 70576- Please be advised of a maintenance that is scheduled to occur on
Tuesday, March 17, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Should you experience any login issues post-maintenance, please refer to the following KB articles:
KB 207465 KB 207336
If you have any questions, please contact support.
Mar 11, 04:23 EDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:02 EDT
Scheduled -
Maintenance ID 71150 - Please be advised of a maintenance that is scheduled to occur on
Monday, March 16, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 10, 16:00 EDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:01 EDT
Scheduled -
Maintenance ID 71158 - Please be advised of a maintenance that is scheduled to occur on
Monday, March 16, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Mar 12, 12:15 EDT
Completed -
The scheduled maintenance has been completed.
Mar 17, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:00 EDT
Scheduled -
Maintenance ID 71146 - Please be advised of a maintenance that is scheduled to occur on
Monday, March 16, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 10, 15:56 EDT
Completed -
The scheduled maintenance has been completed.
Mar 16, 23:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 19:01 EDT
Scheduled -
Maintenance ID 71017 -Please be advised of a maintenance that is scheduled to occur on
Monday, March 16, 2026:
11:00 PM - 3:00 AM GMT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Mar 12, 10:44 EDT
Completed -
The scheduled maintenance has been completed.
Mar 16, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 19:00 EDT
Scheduled -
Maintenance ID 71078 - Please be advised of a maintenance that is scheduled to occur on
Monday, March 16, 2026:
11:00 PM - 3:00 AM GMT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 11, 16:16 EDT
Completed -
The scheduled maintenance has been completed.
Mar 16, 12:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 08:01 EDT
Scheduled -
Maintenance ID 71016 - Please be advised of a maintenance that is scheduled to occur on
Monday, March 16, 2026:
11:00 PM - 3:00 AM AEDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Mar 12, 10:39 EDT
Completed -
The scheduled maintenance has been completed.
Mar 16, 12:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 08:00 EDT
Scheduled -
Maintenance ID 71075 - Please be advised of a maintenance that is scheduled to occur on
Monday, March 16, 2026:
11:00 PM - 3:00 AM AEDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Mar 10, 15:47 EDT