All Systems Operational

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 68497- Multiple Services Affected Oct 21, 2025 18:00-19:00 EDT

Maintenance ID 68497 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 21, 2025:

11:00 PM - 12:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes. 

If you have any questions, please contact support.

Posted on Oct 16, 2025 - 11:41 EDT

Scheduled Maintenance 68410- Blackbaud Financial Edge NXT® / Financial Edge® Oct 21, 2025 23:00 - Oct 22, 2025 03:00 EDT

Maintenance ID 68410- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 21, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.

Posted on Oct 15, 2025 - 05:00 EDT

Scheduled Maintenance 68344- Blackbaud NetCommunity™ Release Oct 21, 2025 23:00 - Oct 22, 2025 03:00 EDT

Maintenance ID 68344 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 21, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP17. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.

Posted on Oct 15, 2025 - 03:42 EDT

Critical Maintenance 68579 - Blackbaud Luminate Online® Oct 22, 2025 00:00-04:00 EDT

Maintenance ID 68579 - Please be advised of a critical maintenance that is scheduled to occur on 

Wednesday, October 22, 2025:
12:00 AM - 4:00 AM EDT

Tuesday, October 21, 2025:
11:00 PM - 3:00 AM CDT
10:00 PM - 2:00 AM MDT
9:00 PM - 1:00 AM PDT

This critical maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.

Posted on Oct 20, 2025 - 16:21 EDT

Scheduled Maintenance 68433- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Oct 22, 2025 05:00-06:30 EDT

Maintenance ID 68433- Please be advised of a maintenance that is scheduled to occur on

Wednesday, October 22, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.

Posted on Oct 14, 2025 - 04:49 EDT

Scheduled Maintenance 68151- Multiple Services Affected Oct 22, 2025 08:00-12:00 EDT

Maintenance ID 68151- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 22, 2025:

11:00 PM - 3:00 AM AEDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Posted on Oct 15, 2025 - 05:06 EDT

Scheduled Maintenance 68149- Multiple Services Affected Oct 22, 2025 18:00-22:00 EDT

Maintenance ID 68149- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 22, 2025:

11:00 PM - 3:00 AM BST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Posted on Oct 15, 2025 - 05:11 EDT

Scheduled Maintenance 68114- Blackbaud CRM™ Oct 22, 2025 23:00 - Oct 23, 2025 03:00 EDT

Maintenance ID 68114- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 22, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Posted on Oct 16, 2025 - 08:26 EDT

Scheduled Maintenance 68208- Multiple Services Affected Oct 22, 2025 23:00 - Oct 23, 2025 03:00 EDT

Maintenance ID 68208- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 22, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Posted on Oct 16, 2025 - 08:38 EDT

Scheduled Maintenance 68204- Multiple Services Affected Oct 22, 2025 23:00 - Oct 23, 2025 03:00 EDT

Maintenance ID 68204- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 22, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 
If you have any questions, please contact support.

Posted on Oct 16, 2025 - 08:11 EDT

Scheduled Maintenance 68211- Multiple Services Affected Oct 22, 2025 23:00 - Oct 23, 2025 03:00 EDT

Maintenance ID 68211- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 22, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Posted on Oct 16, 2025 - 08:32 EDT

Scheduled Maintenance 68519- Multiple Services Affected Oct 23, 2025 03:00-09:00 EDT

Maintenance ID 68519- Please be advised of a maintenance that is scheduled to occur on

Saturday, Oct 25, 2025:
12:00 AM - 6:00 AM EDT
11:00 PM - 5:00 AM CDT
10:00 PM - 4:00 AMMDT
09:00 PM - 3:00 AMPDT


This maintenance is necessary to perform an update in our environment.
During this maintenance window, we expect your services to remain available.

If you have any questions, please contact support.

Posted on Oct 17, 2025 - 11:24 EDT

Scheduled Maintenance 68057 - Blackbaud CRM™ Oct 23, 2025 18:00-19:00 EDT

Maintenance ID 68057 - Please be advised of a maintenance that is scheduled to occur on

Thursday, October 23, 2025:
11:00 PM - 12:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. For customers that make connections from CRM to an external SFTP server guarded by a firewall, please ensure the relevant IP ranges in this KB are allowed for inbound connections.

If you have any questions, please contact support.

Posted on Oct 16, 2025 - 10:39 EDT

Scheduled Maintenance 67758- Luminate WebServices Nov 4, 2025 23:00 - Nov 5, 2025 03:00 EST

Maintenance ID 67758- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, November 4, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.

Posted on Oct 15, 2025 - 03:53 EDT
Oct 21, 2025
Completed - The scheduled maintenance has been completed.
Oct 21, 03:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:02 EDT
Scheduled - Maintenance ID 68179- Please be advised of a maintenance that is scheduled to occur on 

Monday, October 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Oct 15, 03:46 EDT
Completed - The scheduled maintenance has been completed.
Oct 21, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:02 EDT
Scheduled - Maintenance ID 68210- Please be advised of a maintenance that is scheduled to occur on 

Monday, October 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.

Oct 14, 05:12 EDT
Completed - The scheduled maintenance has been completed.
Oct 21, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:01 EDT
Scheduled - Maintenance ID 68118- Please be advised of a maintenance that is scheduled to occur on 

Monday, October 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.

Oct 14, 05:05 EDT
Completed - The scheduled maintenance has been completed.
Oct 21, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:00 EDT
Scheduled - Maintenance ID 68110- Please be advised of a maintenance that is scheduled to occur on 

Monday, October 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Oct 14, 05:02 EDT
Oct 20, 2025
Completed - The scheduled maintenance has been completed.
Oct 20, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 18:00 EDT
Scheduled - Maintenance ID 68148- Please be advised of a maintenance that is scheduled to occur on 

Monday, October 20, 2025:

 11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Oct 14, 03:35 EDT
Completed - The scheduled maintenance has been completed.
Oct 20, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 18:00 EDT
Scheduled - Maintenance ID 68111- Please be advised of a maintenance that is scheduled to occur on 

Monday, October 20, 2025:

11:00 PM - 3:00 AM BST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.

Oct 14, 04:56 EDT
Completed - The scheduled maintenance has been completed.
Oct 20, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 08:00 EDT
Scheduled - Maintenance ID 68109- Please be advised of a maintenance that is scheduled to occur on 

Monday, October 20, 2025:

11:00 PM - 3:00 AM AEDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.

Oct 14, 10:16 EDT
Completed - The scheduled maintenance has been completed.
Oct 20, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 08:00 EDT
Scheduled - Maintenance ID 68150- Please be advised of a maintenance that is scheduled to occur on 

Monday, October 20, 2025:

11:00 PM - 3:00 AM AEDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Oct 14, 10:08 EDT
Oct 19, 2025
Completed - The scheduled maintenance has been completed.
Oct 19, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 03:00 EDT
Scheduled - Maintenance ID 68390- Please be advised of a maintenance that is scheduled to occur on 

Sunday, October 19, 2025:
3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
1:00 AM - 4:00 AM MDT
12:00 AM - 3:00 AM PDT
8:00 AM - 11:00 AM BST
6:00 PM - 9:00 PM AEDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.

Oct 15, 03:34 EDT
Completed - The scheduled maintenance has been completed.
Oct 19, 06:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 03:02 EDT
Scheduled - Maintenance ID 68217- Please be advised of a maintenance that is scheduled to occur on 

Sunday, October 19, 2025:
3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
1:00 AM - 4:00 AM MDT
12:00 AM - 3:00 AM PDT
6:00 PM - 9:00 PM AEDT
8:00 AM - 11:00 AM BST

This maintenance is necessary to perform an update in our environment. 

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.

Oct 14, 03:04 EDT
Completed - The scheduled maintenance has been completed.
Oct 19, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 03:01 EDT
Scheduled - Dear Customer,

Please be advised we have postponed the maintenance that was scheduled to occur on 

Sunday, October 19, 2025:

03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
06:00 PM - 09:00 PM AEDT

We will reschedule the maintenance and notify your organization when we are ready to proceed. We sincerely apologize for any inconvenience caused by the cancellation. 

Sincerely, 

Blackbaud

___________________________________________________________________


Maintenance ID 68304- We would like to inform you that we will be performing maintenance on Sunday, October 19, 2025, during the following maintenance window:

03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
06:00 PM - 09:00 PM AEDT

Starting at 03:00 AM EDT your services will be unavailable for up to two hours. Any payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This necessary maintenance is part of our commitment to providing our customers with modern, performant, secure, compliant and innovative payment processing solutions. The Blackbaud maintenance page will be updated immediately following maintenance completion.

If you have any questions, please contact support.

Oct 14, 03:17 EDT
Oct 18, 2025
Completed - The scheduled maintenance has been completed.
Oct 18, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 20:00 EDT
Scheduled - Maintenance ID 67930- In accordance with your Blackbaud Application Hosting Agreement, we are providing your organization with advanced notice of an upcoming product update. Your ResearchPoint™ database will be upgraded to the most recent version, 5.35, beginning on: 

Friday, October 17, 2025:

8:00 PM - Oct 18, 4:00 PM EDT
7:00 PM - Oct 18, 3:00 PM CDT
6:00 PM - Oct 18, 2:00 PM MDT
5:00 PM - Oct 18, 1:00 PM PDT

This release primary consists of minor bug fixes and security enhancements. One bug addressed an issue introduced in the 5.33 release where Affluence clients had the model "Net Worth" renamed to "Affluence Insight Net Worth". That is being updated to show as "Net Worth. For more information on recent updates view our release notes here.

During this upgrade, access to your ResearchPoint database will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.

Oct 10, 12:14 EDT
Completed - The scheduled maintenance has been completed.
Oct 18, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 08:00 EDT
Scheduled - Maintenance ID 68386 - Please be advised of a maintenance that is scheduled to occur on 

Saturday, October 18, 2025:

 8:00 AM - 11:00 AM EDT
 7:00 AM - 10:00 AM CDT
 6:00 AM - 9:00 AM MDT
 5:00 AM - 8:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours. 

If you have any questions, please contact support.

Oct 13, 15:53 EDT
Oct 17, 2025
Completed - The scheduled maintenance has been completed.
Oct 17, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 23:00 EDT
Scheduled - Maintenance ID 68329- Please be advised of a maintenance that is scheduled to occur on 

Friday, October 17, 2025:
11:00 PM - 11:30 PM EDT
10:00 PM - 10:30 PM CDT
9:00 PM - 9:30 PM MDT
8:00 PM - 8:30 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.

Oct 10, 12:08 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 15:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 15:00 EDT
Scheduled - Maintenance ID 68330- Please be advised of a maintenance that is scheduled to occur on 

Friday, October 17, 2025:
8:00 PM - 8:30 PM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

We are tracking this maintenance in Maintenance ID 68330.

If you have any questions, please contact support.

Oct 10, 12:20 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 03:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:01 EDT
Scheduled - Maintenance ID 68081- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance. 

If you have any questions, please contact support.

Oct 10, 10:44 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 03:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:02 EDT
Scheduled - Maintenance ID 68080- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance. 

If you have any questions, please contact support.

Oct 10, 10:46 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 03:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:01 EDT
Scheduled - Maintenance ID 68084- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance. 

If you have any questions, please contact support.

Oct 10, 11:04 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:02 EDT
Scheduled - Maintenance ID 68346- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP17. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.

Oct 10, 10:53 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:00 EDT
Scheduled - Maintenance ID 68085- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 4 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance. 

If you have any questions, please contact support.

Oct 10, 10:16 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:03 EDT
Scheduled - Maintenance ID 68082- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance. 

If you have any questions, please contact support.

Oct 10, 10:58 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:02 EDT
Scheduled - Maintenance ID 68013- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.

Oct 10, 12:26 EDT
Completed - The scheduled maintenance has been completed.
Oct 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 23:00 EDT
Scheduled - Maintenance ID 68342- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP17. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.

Oct 9, 02:24 EDT
Oct 16, 2025
Completed - The scheduled maintenance has been completed.
Oct 16, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:00 EDT
Scheduled - Maintenance ID 68079- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:
11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance. 

If you have any questions, please contact support.

Oct 10, 11:21 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 21:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 19:00 EDT
Scheduled - Maintenance ID 68349- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 17, 2025:
12:00 AM - 3:00 AM BST

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP17. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.

Oct 10, 11:10 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 21:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 17:00 EDT
Scheduled - Maintenance ID 68371- Please be advised of a maintenance that is scheduled to occur on

Thursday, October 16, 2025:
5:00 PM - 9:00 PM EDT
4:00 PM - 8:00 PM CDT
3:00 PM - 7:00 PM MDT
2:00 PM - 6:00 PM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes.

If you have any questions, please contact support.

Oct 10, 12:31 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 19:00 EDT
Scheduled - Dear Customer,

Please be advised we have postponed the maintenance that was scheduled to occur on 

Thursday, October 16, 2025:

7:00 PM - 9:00 PM EDT
6:00 PM - 8:00 PM CDT
5:00 PM - 7:00 PM MDT
4:00 PM - 6:00 PM PDT

We will reschedule the maintenance and notify your organization when we are ready to proceed. We sincerely apologize for any inconvenience caused by the cancellation. 

Sincerely, 

Blackbaud

___________________________________________________________________



Maintenance ID 67744- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:
7:00 PM - 9:00 PM EDT
6:00 PM - 8:00 PM CDT
5:00 PM - 7:00 PM MDT
4:00 PM - 6:00 PM PDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.

Oct 10, 11:14 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:00 EDT
Scheduled - Maintenance ID 68058- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:

11:00 PM - 12:00 AM BST


This maintenance is necessary to perform an update in our environment .

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.

Oct 10, 11:26 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 08:00 EDT
Scheduled - Maintenance ID 68348- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 16, 2025:

11:00 PM - 3:00 AM AEDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP17. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates. 

If you have any questions, please contact support.

Oct 10, 11:59 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 09:00 EDT
Scheduled - Maintenance ID 68076- Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 17, 2025:

12:00 AM - 3:00 AM AEDT

This maintenance is necessary to perform an update to the environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.

Oct 10, 11:56 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 07:00 EDT
Scheduled - Maintenance ID 68402 - Please be advised of a maintenance that is scheduled to occur on

Thursday, October 16, 2025:
7:00 AM - 11:00 AM EDT
6:00 AM - 10:00 AM CDT
5:00 AM - 9:00 AM MDT
4:00 AM - 8:00 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.

Oct 13, 15:39 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 05:00 EDT
Scheduled - Maintenance ID 68347- Please be advised of a maintenance that is scheduled to occur on

Tuesday, October 16, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.

Oct 9, 02:46 EDT
Completed - The scheduled maintenance has been completed.
Oct 16, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 02:00 EDT
Scheduled - Maintenance ID 68235 - Please be advised of a maintenance that is scheduled to occur on

Thursday, October 16, 2025:
2:00 AM - 5:00 AM EDT
1:00 AM - 4:00 AM CDT
12:00 AM - 3:00 AM MDT
11:00 PM - 2:00 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.


If you have any questions, please contact support.

Oct 13, 15:45 EDT
Oct 15, 2025
Completed - The scheduled maintenance has been completed.
Oct 15, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:02 EDT
Scheduled - Maintenance ID 68290- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 14, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP17. 

During this maintenance window, your services will be unavailable for no longer than 30 minutes. 

If you have any questions, please contact support.

Oct 8, 02:54 EDT
Completed - The scheduled maintenance has been completed.
Oct 15, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 00:00 EDT
Scheduled - Maintenance ID 68423 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 15, 2025:

12:00 AM - 3:00 AM EDT
11:00 PM - 2:00 AM CDT
10:00 PM - 1:00 AM MDT
9:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.

Oct 13, 15:51 EDT
Completed - The scheduled maintenance has been completed.
Oct 15, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:01 EDT
Scheduled - Maintenance ID 67854- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 14, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes. 

If you have any questions, please contact support.

Oct 8, 02:50 EDT
Completed - The scheduled maintenance has been completed.
Oct 15, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:00 EDT
Scheduled - Maintenance ID 68263- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 14, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.

Oct 8, 02:43 EDT
Completed - The scheduled maintenance has been completed.
Oct 15, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:01 EDT
Scheduled - Maintenance ID 67422- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 14, 2025:

11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud Altru® to version 5.35.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.

Oct 8, 03:00 EDT
Oct 14, 2025
Completed - The scheduled maintenance has been completed.
Oct 14, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 05:00 EDT
Scheduled - Maintenance ID 68338- Please be advised of a maintenance that is scheduled to occur on

Tuesday, October 14, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.

Oct 8, 03:26 EDT
Oct 13, 2025

No incidents reported.

Oct 12, 2025
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 03:00 EDT
Scheduled - Maintenance ID 66641 - Please be advised of a maintenance that is scheduled to occur on

Sunday, October 12, 2025:
• 3:00 AM - 7:00 AM EDT
• 2:00 AM - 6:00 AM CDT
• 1:00 AM - 5:00 AM MDT
• 12:00 AM - 4:00 AM PDT
• 6:00 PM - 10:00 PM AEDT
• 8:00 AM - 12:00 PM BST

This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.

Oct 7, 09:50 EDT
Oct 11, 2025

No incidents reported.

Oct 10, 2025
Completed - The scheduled maintenance has been completed.
Oct 10, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 23:00 EDT
Scheduled - Maintenance ID 68059 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, October 9, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.

Oct 3, 15:25 EDT
Oct 9, 2025
Completed - The scheduled maintenance has been completed.
Oct 9, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:00 EDT
Scheduled - Maintenance ID 68275 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 8, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.

Oct 3, 16:02 EDT
Completed - The scheduled maintenance has been completed.
Oct 9, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:01 EDT
Scheduled - Maintenance ID 68178 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 8, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes. 

If you have any questions, please contact support.

Oct 3, 15:53 EDT
Oct 8, 2025
Oct 7, 2025

No incidents reported.