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About This Site
Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074
Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance 72149- Blackbaud Altru® Release Jul 9, 2026 23:00 - Jul 10, 2026 03:00 EDT
Maintenance ID 72149- Please be advised of a maintenance that is scheduled to occur on
Thursday, July 9, 2026:
11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.37.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 13:22 EDT
Thursday, July 9, 2026:
11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud Altru® to version 5.37.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.
If you have any questions, please contact support.
Posted on Jul 02, 2026 - 13:22 EDT
Scheduled Maintenance 72780- ResearchPoint™ Release 5.37 Jul 10, 2026 20:00 - Jul 11, 2026 00:00 EDT
Maintenance ID 72780- In accordance with your Blackbaud Application Hosting Agreement, we are providing your organization with advanced notice of an upcoming product update. Your ResearchPoint™ database will be upgraded to the most recent version, 5.37, beginning on:
Friday, July 10, 2026:
8:00 PM - 12:00 AM EDT
7:00 PM - 11:00 PM CDT
6:00 PM - 10:00 PM MDT
5:00 PM - 9:00 PM PDT
This release contains minor bug and platform enhancements. For more information on recent updates view our release notes here.
During this upgrade, access to your ResearchPoint database will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Jul 03, 2026 - 11:01 EDT
Friday, July 10, 2026:
8:00 PM - 12:00 AM EDT
7:00 PM - 11:00 PM CDT
6:00 PM - 10:00 PM MDT
5:00 PM - 9:00 PM PDT
This release contains minor bug and platform enhancements. For more information on recent updates view our release notes here.
During this upgrade, access to your ResearchPoint database will be unavailable for no longer than 30 minutes.
If you have any questions, please contact support.
Posted on Jul 03, 2026 - 11:01 EDT
Scheduled Maintenance 73504 - Multiple Services Affected Jul 12, 2026 03:00-06:00 EDT
Maintenance ID 73504 - Please be advised of a maintenance that is scheduled to occur on
We would like to inform you that we will be performing maintenance on Sunday, July 12, 2026 during the following maintenance window:
03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 8:00 PM AEST
Starting at 03:00 AM EDT your services will be unavailable for up to two hours:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during releases. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance includes new features and bug fixes, and supports our commitment to secure, modern, and compliant payment processing. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Jul 07, 2026 - 11:01 EDT
We would like to inform you that we will be performing maintenance on Sunday, July 12, 2026 during the following maintenance window:
03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 8:00 PM AEST
Starting at 03:00 AM EDT your services will be unavailable for up to two hours:
Blackbaud Checkout*
Blackbaud Merchant Services™
Blackbaud Payment Services
*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during releases. For more information, see Checkout Overview.
Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance includes new features and bug fixes, and supports our commitment to secure, modern, and compliant payment processing. The Blackbaud maintenance page will be updated immediately following maintenance completion.
We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.
If you have any questions, please contact support.
Posted on Jul 07, 2026 - 11:01 EDT
Scheduled Maintenance 73623 - Blackbaud eTapestry® Jul 12, 2026 03:00-07:00 EDT
Maintenance ID 73623 - Please be advised of a maintenance that is scheduled to occur on
Sunday, July 12, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Posted on Jul 07, 2026 - 11:06 EDT
Sunday, July 12, 2026:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
8:00 AM - 12:00 PM BST
5:00 PM - 9:00 PM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Posted on Jul 07, 2026 - 11:06 EDT
Scheduled Maintenance 73466 - Blackbaud Luminate Online® Release 26.2.0 Jul 15, 2026 10:00-12:00 EDT
Maintenance ID 73446 - Please be advised of a maintenance that is scheduled to occur on
Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.2.0 on Wednesday, July 15, 2026. Work will begin at 4:00 AM HST and complete by 6:00 AM HST.
During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.
The work is planned on the following schedule:
4:00 AM HST - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window.
6:00 AM HST - All maintenance should be complete.
Please see the for details on this update.
Please note features in the release may be enabled in-product at a later date; see release notes for details. Another email will be sent to you confirming when the features have been turned on.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 08:38 EDT
Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.2.0 on Wednesday, July 15, 2026. Work will begin at 4:00 AM HST and complete by 6:00 AM HST.
During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.
The work is planned on the following schedule:
4:00 AM HST - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window.
6:00 AM HST - All maintenance should be complete.
Please see the for details on this update.
Please note features in the release may be enabled in-product at a later date; see release notes for details. Another email will be sent to you confirming when the features have been turned on.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 08:38 EDT
Scheduled Maintenance 73467 - Blackbaud Luminate Online® Release 26.2.0 Jul 16, 2026 00:00-05:00 EDT
Maintenance ID 73467 - Please be advised of a maintenance that is scheduled to occur on
Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.2.0 on Thursday, July 16, 2026. Work will begin at 12:00 AM CDT and complete by 4:00 AM CDT.
During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.
The work is planned on the following schedule:
12:00 AM CDT - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window.
4:00 AM CDT - All maintenance should be complete.
Please see the for details on this update.
Please note features in the release may be enabled in-product at a later date; see release notes for details. Another email will be sent to you confirming when the features have been turned on.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 08:42 EDT
Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.2.0 on Thursday, July 16, 2026. Work will begin at 12:00 AM CDT and complete by 4:00 AM CDT.
During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.
The work is planned on the following schedule:
12:00 AM CDT - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window.
4:00 AM CDT - All maintenance should be complete.
Please see the for details on this update.
Please note features in the release may be enabled in-product at a later date; see release notes for details. Another email will be sent to you confirming when the features have been turned on.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 08:42 EDT
Scheduled Maintenance 73273 - Raiser's Edge® / Financial Edge® Jul 16, 2026 09:00-13:00 EDT
Maintenance ID 73273 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 08:52 EDT
Thursday, July 16, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 08:52 EDT
Scheduled Maintenance 73771- OmniPoint™ Jul 16, 2026 17:00-21:00 EDT
Maintenance ID 73771- Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
5:00 PM - 9:00 PM EDT
This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 10 minutes.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 10:59 EDT
Thursday, July 16, 2026:
5:00 PM - 9:00 PM EDT
This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 10 minutes.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 10:59 EDT
Scheduled Maintenance 73271- Raiser's Edge® Jul 16, 2026 18:00-22:00 EDT
Maintenance ID 73271 - Please be advised of a maintenance that is scheduled to occur on
Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 08:59 EDT
Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 08:59 EDT
Scheduled Maintenance 73314- Blackbaud NetCommunity™ Release Jul 16, 2026 23:00 - Jul 17, 2026 03:00 EDT
Maintenance ID 73314- Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP19.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:33 EDT
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP19.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:33 EDT
Scheduled Maintenance 73276- Financial Edge® / Raiser's Edge® Jul 16, 2026 23:00 - Jul 17, 2026 03:00 EDT
Maintenance ID 73276 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:11 EDT
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:11 EDT
Scheduled Maintenance 73272 - Financial Edge® / Raiser's Edge® Jul 16, 2026 23:00 - Jul 17, 2026 03:00 EDT
Maintenance ID 73272- Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:30 EDT
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:30 EDT
Scheduled Maintenance 73786 - Financial Edge® / Raiser's Edge® Jul 16, 2026 23:00 - Jul 17, 2026 03:00 EDT
Maintenance ID 73786 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 12:13 EDT
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to update Raiser's Edge® to Patch 41.
During this maintenance window, your services will be unavailable for no longer than 4 hours.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 12:13 EDT
Scheduled Maintenance 73274- Financial Edge® / Raiser's Edge® Jul 16, 2026 23:00 - Jul 17, 2026 03:00 EDT
Maintenance ID 73274 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:41 EDT
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:41 EDT
Scheduled Maintenance 73275- Financial Edge® / Raiser's Edge® Jul 16, 2026 23:00 - Jul 17, 2026 03:00 EDT
Maintenance ID 73275 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:55 EDT
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:55 EDT
Scheduled Maintenance 73270 - Financial Edge® / Raiser's Edge® Jul 16, 2026 23:00 - Jul 17, 2026 03:00 EDT
Maintenance ID 73270 - Please be advised of a maintenance that is scheduled to occur on
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:36 EDT
Thursday, July 16, 2026:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 2 hours. Database view users may be presented with a 15-minute warning message to log out of the session. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Jul 09, 2026 - 09:36 EDT
Scheduled Maintenance 73612 - Blackbaud Tuition Management™ / Blackbaud Financial Aid Management™ Jul 28, 2026 05:00-06:30 EDT
Maintenance ID 73612 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 28, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT
This maintenance is necessary to perform an update to our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Jul 07, 2026 - 11:00 EDT
Tuesday, July 28, 2026:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT
This maintenance is necessary to perform an update to our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Jul 07, 2026 - 11:00 EDT