All Systems Operational

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

Blackbaud.com Operational
Blackbaud.com Operational
Blackbaud Customer Success Operational
Blackbaud ID Operational
signin.blackbaud.com Operational
Support Operational
Blackbaud Altru® Operational
Blackbaud Analytics Operational
Blackbaud Award Management™ Operational
Blackbaud Checkout Operational
Blackbaud Church Management™ Operational
Blackbaud CRM™ Operational
Blackbaud Direct Marketing™ Operational
Blackbaud Education Management Solutions Operational
Blackbaud Billing Management™ Operational
Blackbaud Enrollment Management System™ Operational
Blackbaud Learning Management System Operational
Blackbaud School Website System™ Operational
Blackbaud Student Information System™ Operational
Core functionality Operational
School API Operational
Blackbaud eTapestry® Operational
Blackbaud Financial Aid Management™ Operational
Blackbaud Financial Edge NXT® Operational
Accounts Payable API Operational
Blackbaud Financial Edge NXT® Operational
General Ledger API Operational
Statistical Unit API Operational
Treasury API Operational
Blackbaud Fundraiser Performance Management™ Operational
Blackbaud Giving Search™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Outcomes™ Operational
Blackbaud Guided Fundraising™ Operational
Blackbaud Impact Edge™ Operational
Blackbaud Internet Solutions™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud MobilePay™ Operational
Blackbaud Mobile Pay Terminal Operational
Payments API Operational
Blackbaud NetCommunity™ Operational
Blackbaud Online Express™ Operational
Blackbaud Raiser's Edge NXT® Operational
Blackbaud Raiser's Edge NXT® Operational
Communication Preference API (Beta) Operational
Constituent API Operational
Email Marketing Operational
Fundraising API Operational
Gift API Operational
List API (Beta) Operational
Online Registration Service (Beta) Operational
Opportunity API Operational
Prospects Insights Operational
Blackbaud Stewardship Management™ Operational
Blackbaud Tuition Management™ Operational
Blackbaud Website Package Operational
donorCentrics® Operational
Email Services Operational
EVERFI® from Blackbaud® Operational
Financial Edge® Operational
FPM Data Integration Operational
Giving Checkout® (UK) Operational
Giving Checkout™ (US) Operational
Good Move™ Operational
Grateful Patient Solution Operational
Payment Services Operational
IGAM Operational
JustGiving® from Blackbaud® Operational
Luminate Operational
Blackbaud Luminate Online® Operational
Luminate CMS Operational
Luminate Integration Operational
Luminate WebServices Operational
MobileMission™ Operational
OmniPoint™ Operational
Raiser's Edge® Operational
ResearchPoint™ Operational
WealthPoint® Operational
YourCause® Operational
NPOconnect® Operational
YourCause® CSRconnect® Operational
YourCause® GrantsConnect® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 66127 - Multiple Services Affected Jul 2, 2025 02:00-05:00 EDT

Maintenance ID 66127 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, July 2, 2025:
02:00 AM - 05:00 AM EDT
01:00 AM - 04:00 AM CDT
12:00 AM - 03:00 AM MDT
11:00 PM Tuesday, July 1 - 02:00 AM PDT
07:00 AM - 10:00 AM BST
04:00 PM - 07:00 PM AEST

Your services will be unavailable for up to 15 minutes between 02:00 AM and 5:00 AM EDT. Any payment transactions submitted while your services are unavailable will fail and will not be queued for processing. Provisioning, administrative access and reports in Blackbaud Merchant Services™ will also be unavailable.

Maintenance is part of our commitment to providing our customers with modern, performant, secure, compliant and innovative payment processing solutions. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data.

We continue to work on ways to maximize availability of your Blackbaud solutions, as we understand how disruptive any downtime can be, especially if it coincides with a major appeal or campaign. When downtime is required, you can still provide donation processing capabilities to your constituents by leveraging our JustGiving from Blackbaud platform, which is not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing feeds. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Posted on Jun 26, 2025 - 11:51 EDT

Scheduled Maintenance 66289 - Multiple Services Affected Jul 2, 2025 23:00 - Jul 3, 2025 03:00 EDT

Maintenance ID 66289 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, July 2, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Posted on Jun 27, 2025 - 18:05 EDT

Scheduled Maintenance 66355 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Jul 8, 2025 05:00-06:30 EDT

Maintenance ID 66355 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, July 8, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Posted on Jun 30, 2025 - 15:36 EDT
Jun 30, 2025

No incidents reported today.

Jun 29, 2025
Scheduled Maintenance 66206 - Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
Jun 29, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 03:00 EDT
Scheduled - Maintenance ID 66206 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, June 29, 2025:
3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
1:00 AM - 4:00 AM MDT
12:00 AM - 3:00 AM PDT
8:00 AM - 11:00 AM BST
5:00 PM - 8:00 PM AEST

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Jun 23, 17:01 EDT
Jun 28, 2025
Scheduled Maintenance 66205 - Blackbaud Fundraiser Performance Management™ / Blackbaud Guided Fundraising™
Completed - The scheduled maintenance has been completed.
Jun 28, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:00 EDT
Scheduled - Maintenance ID 66205 - Please be advised of a maintenance that is scheduled to occur on 

Saturday, June 28, 2025:
 8:00 AM - 11:00 AM EDT
 7:00 AM - 10:00 AM CDT
 6:00 AM - 9:00 AM MDT
 5:00 AM - 8:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 3 hours. 

If you have any questions, please contact support.
Jun 23, 16:57 EDT
Jun 27, 2025

No incidents reported.

Jun 26, 2025
Critical Maintenance 65846 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 26, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 22:00 EDT
Scheduled - Maintenance ID 65846 - Please be advised of a critical maintenance that is scheduled to occur on 

Wednesday, June 25, 2025:
10:00 PM - 12:00 AM EDT
9:00 PM - 11:00 PM CDT
8:00 PM - 10:00 PM MDT
7:00 PM - 9:00 PM PDT

This critical maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Jun 25, 17:08 EDT
Jun 25, 2025
Scheduled Maintenance 66226 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Jun 25, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 05:00 EDT
Scheduled - Maintenance ID 66226 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, June 25, 2025:
5:00 AM - 6:30 AM EDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Jun 23, 13:10 EDT
Scheduled Maintenance 66095 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Jun 25, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 23:00 EDT
Scheduled - Maintenance ID 66095 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 24, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Jun 20, 13:35 EDT
Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025
Scheduled Maintenance 65292 - Blackbaud Online Express™
Completed - The scheduled maintenance has been completed.
Jun 22, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 03:01 EDT
Scheduled - Maintenance ID 65292 - Please be advised of a maintenance that is scheduled to occur on

Sunday, June 22, 2025:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.  

If you have any questions, please contact support.
Jun 18, 12:35 EDT
Scheduled Maintenance 66127 - Postponed - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 22, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 03:00 EDT
Scheduled - Maintenance ID 66127 - Dear Customer,

Please be advised we have postponed the maintenance that was scheduled to begin on Sunday, June 22, 2025 at 3:00 AM EDT and conclude by 6:00 AM EDT Sunday, June 22, 2025.

We will reschedule the maintenance and notify your organization when we are ready to proceed. We sincerely apologize for any inconvenience caused by the cancellation. 

______________________________________________________________________

Dear Customer,

We would like to inform you that we will be performing maintenance on Sunday, June 22, 2025 during the following maintenance window:

03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
08:00 AM - 11:00 AM BST
05:00 PM - 08:00 PM AEST

Your services will be unavailable for up to 15 minutes between 03:00 AM and 6:00 AM EDT. Any payment transactions submitted while your services are unavailable will fail and will not be queued for processing. Provisioning, administrative access and reports in Blackbaud Merchant Services™ will also be unavailable.

Maintenance is part of our commitment to providing our customers with modern, performant, secure, compliant and innovative payment processing solutions. This maintenance is necessary to install the latest security patches from Microsoft to keep our environment up to date on industry requirements and to better protect your data.

We continue to work on ways to maximize availability of your Blackbaud solutions, as we understand how disruptive any downtime can be, especially if it coincides with a major appeal or campaign. When downtime is required, you can still provide donation processing capabilities to your constituents by leveraging our JustGiving from Blackbaud platform, which is not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing feeds. This approach provides you with two powerful Blackbaud giving platforms when needed. 

If you have any questions, please contact support.
Jun 18, 12:32 EDT
Jun 21, 2025
Scheduled Maintenance 66082 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 21, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 00:00 EDT
Scheduled - Maintenance ID 66082 - Please be advised of a maintenance that is scheduled to occur on

Saturday, June 21, 2025:
12:00 AM - 6:00 AM EDT
11:00 PM - 5:00 AM CDT
10:00 PM - 4:00 AM MDT
9:00 PM - 3:00 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Jun 11, 16:02 EDT
Jun 20, 2025
Scheduled Maintenance 65951- Blackbaud Altru®
Completed - The scheduled maintenance has been completed.
Jun 20, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 00:30 EDT
Scheduled - Maintenance ID 65951 - Please be advised of a maintenance that is scheduled to occur on 

Friday, June 20, 2025:

12:30 AM - 3:00 AM EDT

Thursday, June 19, 2025:

11:30 PM - 2:00 AM CDT
10:30 PM - 1:00 AM MDT
9:30 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jun 13, 16:23 EDT
Jun 19, 2025
Scheduled Maintenance 65247 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 19, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:00 EDT
Scheduled - Maintenance ID 65247 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, June 18, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jun 11, 15:16 EDT
Scheduled Maintenance 65287 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 19, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:00 EDT
Scheduled - Maintenance ID 65287 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, June 18, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jun 11, 15:10 EDT
Scheduled Maintenance 65263 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 19, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 23:01 EDT
Scheduled - Maintenance ID 65263 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, June 18, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jun 11, 15:12 EDT
Jun 18, 2025
Critical Maintenance 66215 - Blackbaud Raiser's Edge NXT®
Completed - The scheduled maintenance has been completed.
Jun 18, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:00 EDT
Scheduled - Maintenance ID 66215 - Please be advised of a critical maintenance that is scheduled to occur on 

Wednesday, June 18, 2025:
10:00 PM - 11:00 PM EDT
9:00 PM - 10:00 PM CDT
8:00 PM - 9:00 PM MDT
7:00 PM - 8:00 PM PDT

This critical maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 1 hour.

If you have any questions, please contact support.
Jun 18, 17:02 EDT
Scheduled Maintenance 65222 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 18:00 EDT
Scheduled - Maintenance ID 65222 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, June 18, 2025:

 11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Jun 11, 15:07 EDT
Scheduled Maintenance 66043 - OmniPoint™
Completed - The scheduled maintenance has been completed.
Jun 18, 21:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 17:00 EDT
Scheduled - Maintenance ID 66043 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, June 18, 2025:
5:00 PM - 9:00 PM EDT
4:00 PM - 8:00 PM CDT
3:00 PM - 7:00 PM MDT
2:00 PM - 6:00 PM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 10 minutes.

If you have any questions, please contact support.
Jun 11, 15:29 EDT
Scheduled Maintenance 65221 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 18, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 09:00 EDT
Scheduled - Maintenance ID 65221 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, June 18, 2025:

11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jun 11, 15:04 EDT
Scheduled Maintenance 65783 - Blackbaud Luminate Online®
Completed - The scheduled maintenance has been completed.
Jun 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 00:00 EDT
Scheduled - Maintenance ID 65783 - Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 25.4.0 on Wednesday, June 18, 2025. Work will begin at 12:00 AM CDT (UTC -5) and complete by 4:00 AM CDT. 

During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering informaiton until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.

The work is planned on the following schedule: 

12:00 AM CDT - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 
4:00 AM CDT - All maintenance should be complete.

If you have any questions, please contact support.
Jun 11, 15:01 EDT
Scheduled Maintenance 65849 - YourCause® CSRconnect®
Completed - The scheduled maintenance has been completed.
Jun 18, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:30 EDT
Scheduled - Maintenance ID 65849 - Please be advised of a maintenance that is scheduled to occur on

Wednesday, June 18, 2025:
2:30 AM - 4:00 AM EDT
1:30 AM - 3:00 AM CDT
12:30 AM - 2:00 AM MDT

Tuesday, June 17, 2025:
11:30 PM - 1:00 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Jun 16, 10:12 EDT
Scheduled Maintenance 65736 - Blackbaud Financial Edge NXT® / Blackbaud Raiser's Edge NXT®
Completed - The scheduled maintenance has been completed.
Jun 18, 03:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:02 EDT
Scheduled - Maintenance ID 65736 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 17, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
 9:00 PM -  1:00 AM MDT
 8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Jun 10, 14:41 EDT
Scheduled Maintenance 65964 - Blackbaud Altru®
Completed - The scheduled maintenance has been completed.
Jun 18, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:01 EDT
Scheduled - Maintenance ID 65964 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 17, 2025:

11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Jun 11, 14:50 EDT
Scheduled Maintenance 65601- Financial Edge® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Jun 18, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:01 EDT
Scheduled - Maintenance ID 65601 -Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 17, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 4-hour period where you may experience the following error when logging into Database View or Hosted Files: "The User Profile Service failed the sign-in. User profile cannot be loaded. Please close your workspace and try again later." 

If you have any questions, please contact support.
Jun 11, 13:59 EDT
Scheduled Maintenance 65846 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 18, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:00 EDT
Scheduled - Maintenance ID 65846 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 17, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
 9:00 PM -  1:00 AM MDT
 8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Jun 10, 14:37 EDT
Scheduled Maintenance 64957 - Blackbaud Financial Edge NXT® / Blackbaud Raiser's Edge NXT®
Completed - The scheduled maintenance has been completed.
Jun 18, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 23:02 EDT
Scheduled - Maintenance ID 64957 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 17, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Jun 10, 14:33 EDT
Jun 17, 2025
Scheduled Maintenance 65602 - Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Jun 17, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 18:00 EDT
Scheduled - Maintenance ID 65602 -Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 17, 2025:

11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 4-hour period where you may experience the following error when logging into Database View or Hosted Files: "The User Profile Service failed the sign-in. User profile cannot be loaded. Please close your workspace and try again later." 

If you have any questions, please contact support.
Jun 11, 13:55 EDT
Scheduled Maintenance 64960 - Blackbaud Raiser's Edge NXT®
Completed - The scheduled maintenance has been completed.
Jun 17, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 18:01 EDT
Scheduled - Maintenance ID 64960 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 17, 2025:

11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Jun 10, 14:31 EDT
Scheduled Maintenance 64959 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Jun 17, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 09:00 EDT
Scheduled - Maintenance ID 64959 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, June 17, 2025:

11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Jun 10, 14:11 EDT
Scheduled Maintenance 65782 - Blackbaud Luminate Online®
Completed - The scheduled maintenance has been completed.
Jun 17, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 10:00 EDT
Scheduled - Maintenance ID 65782 - Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 25.4.0 on Tuesday, June 17, 2025. Work will begin at 4:00 AM HST (UTC -10) and complete by 6:00 AM HST. 

During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.

The work is planned on the following schedule: 

4:00 AM HST - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 
6:00 AM HST - All maintenance should be complete.

If you have any questions, please contact support.
Jun 10, 14:28 EDT
Scheduled Maintenance 66000 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Jun 17, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 05:00 EDT
Scheduled - Maintenance ID 66000 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, June 17, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Jun 10, 08:26 EDT
Scheduled Maintenance 65246 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 17, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:02 EDT
Scheduled - Maintenance ID 65246 - Please be advised of a maintenance that is scheduled to occur on 

Monday, June 16, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jun 10, 13:59 EDT
Scheduled Maintenance 65289 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 17, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:01 EDT
Scheduled - Maintenance ID 65289 - Please be advised of a maintenance that is scheduled to occur on 

Monday, June 16, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Jun 10, 13:56 EDT
Scheduled Maintenance 65259 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 17, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 EDT
Scheduled - Maintenance ID 65259 - Please be advised of a maintenance that is scheduled to occur on 

Monday, June 16, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jun 10, 13:43 EDT
Jun 16, 2025
Scheduled Maintenance 65150 - Blackbaud Raiser's Edge NXT® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Jun 16, 22:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 18:00 EDT
Scheduled - Maintenance ID 65150 - Please be advised of a maintenance that is scheduled to occur on 

Monday, June 16, 2025:

 11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Jun 10, 13:40 EDT
Scheduled Maintenance 65229 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 16, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 18:01 EDT
Scheduled - Maintenance ID 65229 - Please be advised of a maintenance that is scheduled to occur on 

Monday, June 16, 2025:

 11:00 PM - 3:00 AM BST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Jun 9, 16:41 EDT
Scheduled Maintenance 66011 - YourCause® CSRconnect®
Completed - The scheduled maintenance has been completed.
Jun 16, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 12:00 EDT
Scheduled - Maintenance ID 66011 - Please be advised of a maintenance that is scheduled to occur on

Monday, June 16, 2025:
12:00 PM - 3:00 PM EDT
11:00 AM - 2:00 PM CDT
10:00 AM - 1:00 PM MDT
9:00 AM - 12:00 PM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Jun 10, 15:43 EDT
Scheduled Maintenance 65227 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 16, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 09:00 EDT
Scheduled - Maintenance ID 65227 - Please be advised of a maintenance that is scheduled to occur on 

Monday, June 16, 2025:

11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Jun 9, 16:32 EDT
Scheduled Maintenance 65180 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Jun 16, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 09:00 EDT
Scheduled - Maintenance ID 65180 - Please be advised of a maintenance that is scheduled to occur on 

Monday, June 16, 2025:

 11:00 PM - 3:00 AM AEST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Jun 9, 16:36 EDT
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