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Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074
Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance 66639- Multiple Services Affected Aug 17, 2025 03:00-07:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 13, 2025 - 10:08 EDT
Aug 13, 2025 - 10:08 EDT
Scheduled -
Maintenance ID 66639- Please be advised of a maintenance that is scheduled to occur on
Sunday, August 17, 2025:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Aug 12, 2025 - 12:32 EDT
Sunday, August 17, 2025:
3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
5:00 PM - 9:00 PM AEST
8:00 AM - 12:00 PM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Aug 12, 2025 - 12:32 EDT
Scheduled Maintenance 66843- Multiple Services Affected Aug 18, 2025 09:00-13:00 EDT
Maintenance ID 66843- Please be advised of a maintenance that is scheduled to occur on
Monday, August 18, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:18 EDT
Monday, August 18, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:18 EDT
Scheduled Maintenance 66852- Multiple Services Affected Aug 18, 2025 09:00-13:00 EDT
Maintenance ID 66852- Please be advised of a maintenance that is scheduled to occur on
Monday, August 18, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:10 EDT
Monday, August 18, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:10 EDT
Scheduled Maintenance 66853- Blackbaud Raiser's Edge NXT® / Raiser's Edge® Aug 18, 2025 18:00-22:00 EDT
Maintenance ID 66853- Please be advised of a maintenance that is scheduled to occur on
Monday, August 18, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:33 EDT
Monday, August 18, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:33 EDT
Scheduled Maintenance 66846- Multiple Services Affected Aug 18, 2025 18:00-22:00 EDT
Maintenance ID 66846- Please be advised of a maintenance that is scheduled to occur on
Monday, August 18, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:25 EDT
Monday, August 18, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:25 EDT
Scheduled Maintenance 66897- Multiple Services Affected Aug 18, 2025 23:00 - Aug 19, 2025 03:00 EDT
Maintenance ID 66897- Please be advised of a maintenance that is scheduled to occur on
Monday, August 18, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 10:01 EDT
Monday, August 18, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 10:01 EDT
Scheduled Maintenance 66856- Multiple Services Affected Aug 18, 2025 23:00 - Aug 19, 2025 03:00 EDT
Maintenance ID 66856- Please be advised of a maintenance that is scheduled to occur on
Monday, August 18, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:39 EDT
Monday, August 18, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:39 EDT
Scheduled Maintenance 67060- Blackbaud CRM™ Aug 18, 2025 23:00 - Aug 19, 2025 03:00 EDT
Maintenance ID 67060- Please be advised of a maintenance that is scheduled to occur on
Monday, August 18, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:47 EDT
Monday, August 18, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:47 EDT
Scheduled Maintenance 66867- Multiple Services Affected Aug 18, 2025 23:00 - Aug 19, 2025 03:00 EDT
Maintenance ID 66867- Please be advised of a maintenance that is scheduled to occur on
Monday, August 18, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:54 EDT
Monday, August 18, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 09:54 EDT
Scheduled Maintenance 67178- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ Aug 19, 2025 05:00-06:30 EDT
Maintenance ID 67178 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, August 19, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT
This maintenance is necessary to perform updates in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Aug 12, 2025 - 10:46 EDT
Tuesday, August 19, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT
This maintenance is necessary to perform updates in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on Aug 12, 2025 - 10:46 EDT
Scheduled Maintenance 67170- Blackbaud Luminate Online® ITC/DEV - Release 25.5.0 Aug 19, 2025 19:00-22:00 EDT
Maintenance ID 67170- Your Luminate Online ITC site has been scheduled to be upgraded to version 25.5.0 on Tuesday, August 19, 2025. Work will begin at 6:00 PM CDT and complete by 9:00 PM CDT.
This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.
During the maintenance, your ITC site will remain available to visitors and administrators. A warning message banner will be displayed to advise visitors to avoid entering information until the upgrade is complete. For a period of no longer than 30 minutes, visitors and administrators may experience intermittent connectivity issues or interrupted sessions.
If you have any questions, please contact support.
Posted on Aug 12, 2025 - 12:23 EDT
This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.
During the maintenance, your ITC site will remain available to visitors and administrators. A warning message banner will be displayed to advise visitors to avoid entering information until the upgrade is complete. For a period of no longer than 30 minutes, visitors and administrators may experience intermittent connectivity issues or interrupted sessions.
If you have any questions, please contact support.
Posted on Aug 12, 2025 - 12:23 EDT
Scheduled Maintenance 67000- Blackbaud CRM™ / Blackbaud Financial Edge NXT® Aug 19, 2025 23:00 - Aug 20, 2025 03:00 EDT
Maintenance ID 67000- Please be advised of a maintenance that is scheduled to occur on
Monday, August 19, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 10:07 EDT
Monday, August 19, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, your services will be unavailable for no longer than 5 minutes.
If you have any questions, please contact support.
Posted on Aug 11, 2025 - 10:07 EDT
Scheduled Maintenance 66878- Multiple Services Affected Aug 20, 2025 09:00-13:00 EDT
Maintenance ID 66878- Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 11:05 EDT
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 11:05 EDT
Scheduled Maintenance 66879- Multiple Services Affected Aug 20, 2025 18:00-22:00 EDT
Maintenance ID 66879- Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 11:29 EDT
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 11:29 EDT
Scheduled Maintenance 66869 - Multiple Services Affected Aug 20, 2025 23:00 - Aug 21, 2025 03:00 EDT
Maintenance ID 66869 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 12:26 EDT
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 12:26 EDT
Scheduled Maintenance 67061- Blackbaud CRM™ Aug 20, 2025 23:00 - Aug 21, 2025 03:00 EDT
Maintenance ID 67061- Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 12:06 EDT
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 12:06 EDT
Scheduled Maintenance 66899- Multiple Services Affected Aug 20, 2025 23:00 - Aug 21, 2025 03:00 EDT
Maintenance ID 66899- Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 12:13 EDT
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 12:13 EDT
Scheduled Maintenance 66901- Multiple Services Affected Aug 20, 2025 23:00 - Aug 21, 2025 03:00 EDT
Maintenance ID 66901- Please be advised of a maintenance that is scheduled to occur on
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 12:10 EDT
Wednesday, August 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on Aug 13, 2025 - 12:10 EDT