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Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074
Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030
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Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance 65146 - Financial Edge®/ Raiser's Edge® May 16, 2025 09:00 - May 18, 2025 15:00 EDT
Maintenance ID 65146 - Please be advised of a maintenance that is scheduled to begin on Friday, May 16, 2025 at 11:00 PM AEST and conclude by 5:00 AM AEST Monday, May 19, 2025.
This maintenance is necessary to perform an update in our environment,
During this maintenance window, your services will remain available; however, this update will result in a visual change when users log into Database View. More information can be found in this Knowledgebase article here.
If you have any questions, please contact support.
Posted on May 09, 2025 - 15:55 EDT
This maintenance is necessary to perform an update in our environment,
During this maintenance window, your services will remain available; however, this update will result in a visual change when users log into Database View. More information can be found in this Knowledgebase article here.
If you have any questions, please contact support.
Posted on May 09, 2025 - 15:55 EDT
Scheduled Maintenance 65405 - Blackbaud Fundraiser Performance Management™ / Blackbaud Guided Fundraising™ May 17, 2025 08:00-11:00 EDT
Maintenance ID 65405 - Please be advised of a maintenance that is scheduled to occur on
Saturday, May 17, 2025:
8:00 AM - 11:00 AM EDT
7:00 AM - 10:00 AM CDT
6:00 AM - 9:00 AM MDT
5:00 AM - 8:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on May 12, 2025 - 16:58 EDT
Saturday, May 17, 2025:
8:00 AM - 11:00 AM EDT
7:00 AM - 10:00 AM CDT
6:00 AM - 9:00 AM MDT
5:00 AM - 8:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on May 12, 2025 - 16:58 EDT
Scheduled Maintenance 65397 - Blackbaud eTapestry® May 18, 2025 03:00-06:00 EDT
Maintenance ID 65397 - Please be advised of a maintenance that is scheduled to occur on
Sunday, May 18, 2025:
3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
1:00 AM - 4:00 AM MDT
12:00 AM - 3:00 AM PDT
8:00 AM - 11:00 AM BST
5:00 PM - 8:00 PM AEST
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:00 EDT
Sunday, May 18, 2025:
3:00 AM - 6:00 AM EDT
2:00 AM - 5:00 AM CDT
1:00 AM - 4:00 AM MDT
12:00 AM - 3:00 AM PDT
8:00 AM - 11:00 AM BST
5:00 PM - 8:00 PM AEST
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 3 hours.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:00 EDT
Scheduled Maintenance 64417 - Multiple Services Affected May 19, 2025 09:00-13:00 EDT
Maintenance ID 64417 - Please be advised of a maintenance that is scheduled to occur on
Monday, May 19, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on May 07, 2025 - 10:06 EDT
Monday, May 19, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on May 07, 2025 - 10:06 EDT
Scheduled Maintenance 64418 - Multiple Services Affected May 19, 2025 09:00-13:00 EDT
Maintenance ID 64418 - Please be advised of a maintenance that is scheduled to occur on
Monday, May 19, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:02 EDT
Monday, May 19, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:02 EDT
Scheduled Maintenance 64423 - Blackbaud Raiser's Edge NXT® / Raiser's Edge® May 19, 2025 18:00-22:00 EDT
Maintenance ID 64423 - Please be advised of a maintenance that is scheduled to occur on
Monday, May 19, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:10 EDT
Monday, May 19, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:10 EDT
Scheduled Maintenance 64422- Multiple Services Affected May 19, 2025 18:00-22:00 EDT
Maintenance ID 64422 - Please be advised of a maintenance that is scheduled to occur on
Monday, May 19, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:05 EDT
Monday, May 19, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:05 EDT
Scheduled Maintenance 64490 - Multiple Services Affected May 19, 2025 23:00 - May 20, 2025 03:00 EDT
Maintenance ID 64490 - Please be advised of a maintenance that is scheduled to occur on
Monday, May 19, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:13 EDT
Monday, May 19, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:13 EDT
Scheduled Maintenance 64487 - Multiple Services Affected May 19, 2025 23:00 - May 20, 2025 03:00 EDT
Maintenance ID 64487 - Please be advised of a maintenance that is scheduled to occur on
Monday, May 19, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:24 EDT
Monday, May 19, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:24 EDT
Scheduled Maintenance 64424 - Multiple Services Affected May 19, 2025 23:00 - May 20, 2025 03:00 EDT
Maintenance ID 64424 - Please be advised of a maintenance that is scheduled to occur on
Monday, May 19, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:22 EDT
Monday, May 19, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 12, 2025 - 17:22 EDT
Scheduled Maintenance 65418 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™ May 20, 2025 05:00-06:30 EDT
Maintenance ID 65418 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, May 20, 2025:
5:00 AM - 6:30 AM EDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on May 13, 2025 - 15:14 EDT
Tuesday, May 20, 2025:
5:00 AM - 6:30 AM EDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 12 minutes.
If you have any questions, please contact support.
Posted on May 13, 2025 - 15:14 EDT
Scheduled Maintenance 65392 - Blackbaud Altru® May 20, 2025 23:00 - May 21, 2025 03:00 EDT
Maintenance ID 65392 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, May 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 2 hours. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
If you have any questions, please contact support.
Posted on May 13, 2025 - 16:48 EDT
Tuesday, May 20, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 2 hours. To ensure successful completion, business processes or jobs should avoid being scheduled during this time as they will be stopped during the maintenance.
If you have any questions, please contact support.
Posted on May 13, 2025 - 16:48 EDT
Scheduled Maintenance 64483 - Multiple Services Affected May 21, 2025 09:00-13:00 EDT
Maintenance ID 64483 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:20 EDT
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:20 EDT
Scheduled Maintenance 64484 - Multiple Services Affected May 21, 2025 18:00-22:00 EDT
Maintenance ID 64484 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:26 EDT
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM BST
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:26 EDT
Scheduled Maintenance 64445 - Multiple Services Affected May 21, 2025 23:00 - May 22, 2025 03:00 EDT
Maintenance ID 64445 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:42 EDT
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:42 EDT
Scheduled Maintenance 64488 - Multiple Services Affected May 21, 2025 23:00 - May 22, 2025 03:00 EDT
Maintenance ID 64488 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:29 EDT
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:29 EDT
Scheduled Maintenance 64489 - Multiple Services Affected May 21, 2025 23:00 - May 22, 2025 03:00 EDT
Maintenance ID 64489 - Please be advised of a maintenance that is scheduled to occur on
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:40 EDT
Wednesday, May 21, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 10-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Posted on May 14, 2025 - 09:40 EDT