Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.
If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/
Maintenance ID 74569 - Please be advised of a maintenance that is scheduled to occur on
Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.2.1 on Wednesday, August 12, 2026. Work will begin at 5:00 AM HDT and complete by 7:00 AM HDT.
During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.
The work is planned on the following schedule:
5:00 AM HDT - A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 7:00 AM HDT - All maintenance should be complete.
Please note features in the release may be enabled in-product at a later date; see release notes for details. Another email will be sent to you confirming when the features have been turned on.
If you have any questions, please contact support. Posted on
Aug 07, 2026 - 09:23 EDT
Maintenance ID 74627 - Please be advised of a maintenance that is scheduled to occur on
Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 26.2.1 on Thursday, August 13, 2026. Work will begin at 12:00 AM CDT and complete by 4:00 AM CDT.
During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.
The work is planned on the following schedule:
12:00 AM CDT- A maintenance banner will be displayed on your production site for no more than 30 minutes after the start of the maintenance window. 4:00 AM CDT - All maintenance should be complete.
Please note features in the release may be enabled in-product at a later date; see release notes for details. Another email will be sent to you confirming when the features have been turned on.
If you have any questions, please contact support. Posted on
Aug 07, 2026 - 09:29 EDT
Completed -
The scheduled maintenance has been completed.
Aug 6, 13:35 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 13:30 EDT
Scheduled -
Maintenance ID 74384 - Please be advised of a maintenance that is scheduled to occur on
Thursday, August 6, 2026:
1:30 PM - 1:35 PM EDT 12:30 PM - 12:35 PM CDT 11:30 AM - 11:35 AM MDT 10:30 AM - 10:35 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, we expect your services to remain available. A small subset of clients may encounter authentication issues affecting application access or integrations after the maintenance is completed. If you experience any login or connectivity issues, please submit a Support ticket for assistance.
If you have any questions, please contact support.
Aug 3, 02:37 EDT
Completed -
The scheduled maintenance has been completed.
Aug 5, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 19:00 EDT
Scheduled -
Maintenance ID 74570 - Please be advised of a maintenance that is scheduled to occur on
Your Luminate Online ITC site has been scheduled to be upgraded to version 26.2.1 on Wednesday, August 5, 2026. Work will begin at 6:00 PM CDT (UTC -5) and complete by 10:00 PM CDT.
This maintenance will only be completed in the non-production environment called ITC, also known as LOT or DEV sites. Sites included in the maintenance will have a URL that begins with "secure8", which does not include your production donor-facing site. Sites in the ITC environment are not to be used for production donor-facing purposes.
During the upgrade work, your ITC site will remain available to visitors and administrators. A warning message banner will be displayed to advise visitors to avoid entering information until the upgrade is complete. For a period of no longer than 30 minutes, visitors and administrators may experience intermittent connectivity issues or interrupted sessions.
The work is planned on the following schedule:
6:00 PM CDT (UTC -5) - Your ITC site will display a maintenance warning message advising against entering data. All maintenance should be complete by 10:00 PM CDT.
Completed -
The scheduled maintenance has been completed.
Aug 4, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 23:00 EDT
Scheduled -
Maintenance ID 74415 - Please be advised of a maintenance that is scheduled to occur on
Monday, August 3, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.
If you have any questions, please contact support.
Jul 29, 11:00 EDT
Completed -
The scheduled maintenance has been completed.
Aug 2, 07:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 03:00 EDT
Scheduled -
Maintenance ID 74351 - Please be advised of a maintenance that is scheduled to occur on
Sunday, August 2, 2026: 3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Jul 29, 09:35 EDT
Completed -
The scheduled maintenance has been completed.
Jul 29, 03:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:01 EDT
Scheduled -
Maintenance ID 73344 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 28, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP19.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Jul 21, 13:04 EDT
Completed -
The scheduled maintenance has been completed.
Jul 29, 03:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 23:00 EDT
Scheduled -
Maintenance ID 73351 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 28, 2026:
11:00 PM - 3:00 AM EDT 10:00 PM - 2:00 AM CDT 9:00 PM - 1:00 AM MDT 8:00 PM - 12:00 AM PDT
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP19.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Jul 22, 02:04 EDT
Completed -
The scheduled maintenance has been completed.
Jul 28, 22:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 18:00 EDT
Scheduled -
Maintenance ID 73415 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 28, 2026:
11:00 PM - 3:00 AM BST
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP19.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Jul 21, 12:58 EDT
Completed -
The scheduled maintenance has been completed.
Jul 28, 13:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 09:00 EDT
Scheduled -
Maintenance ID 73417 - Please be advised of a maintenance that is scheduled to occur on
Tuesday, July 28, 2026:
11:00 PM - 3:00 AM AEST
This maintenance is necessary to upgrade Blackbaud NetCommunity™ to version 7.2 SP19.
During this maintenance window, your services will be unavailable for no longer than 30 minutes. As the release date approaches, please check the Community for additional updates.
If you have any questions, please contact support.
Jul 21, 12:56 EDT
Completed -
The scheduled maintenance has been completed.
Jul 26, 07:01 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 26, 03:00 EDT
Scheduled -
Maintenance ID 73690 - Please be advised of a maintenance that is scheduled to occur on
Sunday, July 26, 2026:
3:00 AM - 7:00 AM EDT 2:00 AM - 6:00 AM CDT 1:00 AM - 5:00 AM MDT 12:00 AM - 4:00 AM PDT 8:00 AM - 12:00 PM BST 5:00 PM - 9:00 PM AEST
This maintenance is necessary to perform an update in our environment.
During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.
If you have any questions, please contact support.
Jul 21, 13:00 EDT