All Systems Operational

About This Site

Welcome to the page for upcoming Blackbaud planned maintenance. Planned work to keep our services up-to-date are tracked here.

If you are experiencing an issue that is not related to a scheduled maintenance reflected on this page, check the status of your services here: http://status.blackbaud.com/

How can I receive or unsubscribe from the Blackbaud Product and service availability notifications?
https://kb.blackbaud.com/articles/Article/59074

Learn more about this page - What is the Blackbaud Planned Maintenance page?
https://kb.blackbaud.com/knowledgebase/Article/112030

Blackbaud.com Operational
Blackbaud.com Operational
Blackbaud Customer Success Operational
Blackbaud ID Operational
signin.blackbaud.com Operational
Support Operational
Blackbaud Altru® Operational
Blackbaud Analytics Operational
Blackbaud Award Management™ Operational
Blackbaud Checkout Operational
Blackbaud Church Management™ Operational
Blackbaud CRM™ Operational
Blackbaud Direct Marketing™ Operational
Blackbaud Education Management Solutions Operational
Blackbaud Billing Management™ Operational
Blackbaud Enrollment Management System™ Operational
Blackbaud Learning Management System Operational
Blackbaud School Website System™ Operational
Blackbaud Student Information System™ Operational
Core functionality Operational
School API Operational
Blackbaud eTapestry® Operational
Blackbaud Financial Aid Management™ Operational
Blackbaud Financial Edge NXT® Operational
Accounts Payable API Operational
Blackbaud Financial Edge NXT® Operational
General Ledger API Operational
Statistical Unit API Operational
Treasury API Operational
Blackbaud Fundraiser Performance Management™ Operational
Blackbaud Giving Search™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Grantmaking™ Operational
Blackbaud Outcomes™ Operational
Blackbaud Guided Fundraising™ Operational
Blackbaud Impact Edge™ Operational
Blackbaud Internet Solutions™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud Merchant Services™ Operational
Blackbaud MobilePay™ Operational
Blackbaud Mobile Pay Terminal Operational
Payments API Operational
Blackbaud NetCommunity™ Operational
Blackbaud Online Express™ Operational
Blackbaud Raiser's Edge NXT® Operational
Blackbaud Raiser's Edge NXT® Operational
Communication Preference API (Beta) Operational
Constituent API Operational
Email Marketing Operational
Fundraising API Operational
Gift API Operational
List API (Beta) Operational
Online Registration Service (Beta) Operational
Opportunity API Operational
Prospects Insights Operational
Blackbaud Stewardship Management™ Operational
Blackbaud Tuition Management™ Operational
Blackbaud Website Package Operational
donorCentrics® Operational
Email Services Operational
EVERFI® from Blackbaud® Operational
Financial Edge® Operational
FPM Data Integration Operational
Giving Checkout® (UK) Operational
Giving Checkout™ (US) Operational
Good Move™ Operational
Grateful Patient Solution Operational
Payment Services Operational
IGAM Operational
JustGiving® from Blackbaud® Operational
Luminate Operational
Blackbaud Luminate Online® Operational
Luminate CMS Operational
Luminate Integration Operational
Luminate WebServices Operational
MobileMission™ Operational
OmniPoint™ Operational
Raiser's Edge® Operational
ResearchPoint™ Operational
WealthPoint® Operational
YourCause® Operational
NPOconnect® Operational
YourCause® CSRconnect® Operational
YourCause® GrantsConnect® Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance 68066 - Blackbaud CRM™ Nov 13, 2025 23:00 - Nov 14, 2025 00:00 EST

Maintenance ID 68066 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, November 13, 2025:

11:00 PM - 12:00 AM EST
10:00 PM - 11:00 PM CST
9:00 PM - 10:00 PM MST
8:00 PM - 9:00 PM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. For customers that make connections from CRM to an external SFTP server guarded by a firewall, please ensure the relevant IP ranges in this KB are allowed for inbound connections.

If you have any questions, please contact support.
Posted on Nov 06, 2025 - 16:21 EST

Scheduled Maintenance 68065 - Multiple Services Affected Nov 13, 2025 23:00 - Nov 14, 2025 00:00 EST

Maintenance ID 68065 - Please be advised of a maintenance that is scheduled to occur on 

Thursday, November 13, 2025:

11:00 PM - 12:00 AM EST
10:00 PM - 11:00 PM CST
9:00 PM - 10:00 PM MST
8:00 PM - 9:00 PM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in.

If you have any questions, please contact support.
Posted on Nov 06, 2025 - 16:24 EST
Nov 7, 2025
Scheduled Maintenance 68611 - Blackbaud NetCommunity™
Completed - The scheduled maintenance has been completed.
Nov 7, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:01 EST
Scheduled - Maintenance ID 68611 - Please be advised of a maintenance that is scheduled to occur on

Thursday, November 6, 2025:
11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Oct 31, 14:03 EDT
Scheduled Maintenance 68504- Financial Edge® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Nov 7, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:00 EST
Scheduled - Maintenance ID 68504- Please be advised of a maintenance that is scheduled to occur on 

Thursday November 6, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to update Raiser's Edge® to Patch 39.  

During this maintenance window, your services will be unavailable for no longer than 4 hours. 

If you have any questions, please contact support.
Oct 31, 10:37 EDT
Scheduled Maintenance 68683- Blackbaud Financial Edge NXT® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Nov 7, 02:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 23:01 EST
Scheduled - Maintenance ID 68683- Please be advised of a maintenance that is scheduled to occur on 

Thursday, November 6, 2025:

11:30 PM - 3:00 AM EST
10:30 PM - 2:00 AM CST
9:30 PM - 1:00 AM MST
8:30 PM - 12:00 AM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Oct 31, 10:45 EDT
Nov 6, 2025
Scheduled Maintenance 68762- Blackbaud Website Package
Completed - The scheduled maintenance has been completed.
Nov 6, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 07:00 EST
Scheduled - Maintenance ID 68762- Please be advised of a maintenance that is scheduled to occur on

Thursday, November 6, 2025:
7:00 AM - 11:00 AM EDT
6:00 AM - 10:00 AM CDT
5:00 AM - 9:00 AM MDT
4:00 AM - 8:00 AM PDT

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Oct 31, 08:38 EDT
Scheduled Maintenance 68477- Luminate CMS
Completed - The scheduled maintenance has been completed.
Nov 6, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 23:00 EST
Scheduled - Maintenance ID 68477 - Please be advised of a maintenance that is scheduled to occur on 

Wedneday, November 5, 2025:

11:00 PM - 2:00 AM EST
10:00 PM - 1:00 AM CST
9:00 PM - 12:00 AM MST
8:00 PM - 11:00 PM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Oct 30, 11:44 EDT
Nov 5, 2025
Scheduled Maintenance 68106- Blackbaud Luminate Online® Release 25.6.1
Completed - The scheduled maintenance has been completed.
Nov 5, 05:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 00:00 EST
Scheduled - Maintenance ID 68106- Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 25.6.1 on Wednesday, November 5, 2025. Work will begin at 12:00 AM CST  and complete by 4:00 AM CST. 

During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering informaiton until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.

If you have any questions, please contact support.
Oct 30, 11:35 EDT
Scheduled Maintenance 68093- Financial Edge® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Nov 5, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:01 EST
Scheduled - Maintenance ID 68093- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, November 4, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST

This maintenance is necessary to update Raiser's Edge® to Patch 39.  

During this maintenance window, your services will be unavailable for no longer than 4 hours. 

If you have any questions, please contact support.
Oct 30, 11:01 EDT
Scheduled Maintenance 67758- Luminate WebServices
Completed - The scheduled maintenance has been completed.
Nov 5, 03:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 EST
Scheduled - Maintenance ID 67758- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, November 4, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 hours.

If you have any questions, please contact support.
Oct 15, 03:53 EDT
Scheduled Maintenance 68680- Blackbaud Financial Edge NXT® / Financial Edge®
Completed - The scheduled maintenance has been completed.
Nov 5, 03:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:01 EST
Scheduled - Maintenance ID 68680- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, November 4, 2025:

11:00 PM - 3:00 AM EST
10:00 PM - 2:00 AM CST
9:00 PM - 1:00 AM MST
8:00 PM - 12:00 AM PST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 45 minutes.

If you have any questions, please contact support.
Oct 30, 11:09 EDT
Scheduled Maintenance 68064- Blackbaud NetCommunity™
Completed - The scheduled maintenance has been completed.
Nov 5, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:01 EST
Scheduled - Maintenance ID 68064 - Please be advised of a maintenance that is scheduled to occur on 

Tuesday, November 4, 2025:

11:00PM - 12:00AM EST
10:00 PM - 11:00 PM CST
9:00 PM - 10:00 PM MST
8:00 PM - 9:00 PM PST

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Oct 30, 11:27 EDT
Scheduled Maintenance 68063- Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Nov 5, 00:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 EST
Scheduled - Maintenance ID 68063- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, November 4, 2025:

11:00 PM - 12:00 AM EST
10:00 PM - 11:00 PM CST
9:00 PM - 10:00 PM MST
8:00 PM - 9:00 PM PST


This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. For customers that make connections from CRM to an external SFTP server guarded by a firewall, please ensure the relevant IP ranges in this KB are allowed for inbound connections.

If you have any questions, please contact support.
Oct 30, 11:17 EDT
Nov 4, 2025
Scheduled Maintenance 68105 - Blackbaud Luminate Online® - Release 25.6.1
Completed - The scheduled maintenance has been completed.
Nov 4, 11:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 09:00 EST
Scheduled - Maintenance ID 68105- Your Blackbaud Luminate Online® production site has been scheduled to be upgraded to version 25.6.1 on Tuesday, November 4, 2025. Work will begin at 4:00 AM HST (UTC -10) and complete by 6:00 AM HST. 

During this upgrade work, your site will remain available to site visitors and administrators. A warning message will be displayed to advise visitors to avoid entering information until the upgrade is complete. This banner is expected to display at the top of your site for no more than 30 minutes.

If you have any questions, please contact support.
Oct 30, 10:41 EDT
Scheduled Maintenance 68672 - Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Nov 4, 06:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 05:00 EST
Scheduled - Maintenance ID 68672 - Please be advised of a maintenance that is scheduled to occur on

Tuesday, November 4, 2025:
5:00 AM - 6:30 AM EST
4:00 AM - 5:30 AM CST
3:00 AM - 4:30 AM MST
2:00 AM - 3:30 AM PST

This maintenance is necessary to perform updates in our environment.

During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Oct 29, 12:42 EDT
Scheduled Maintenance 68474 - Blackbaud Luminate Online®
Completed - The scheduled maintenance has been completed.
Nov 4, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 23:00 EST
Scheduled - Maintenance ID 68474 - Please be advised of a maintenance that is scheduled to occur on 

Monday, November 3, 2025:
11:00 PM - 2:00 AM EST
10:00 PM - 1:00 AM CST
9:00 PM - 12:00 AM MST
8:00 PM - 11:00 PM PST

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Oct 27, 13:32 EDT
Nov 3, 2025
Nov 2, 2025
Scheduled Maintenance 68654 - Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
Nov 2, 07:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 03:01 EST
Scheduled - Maintenance ID 68654 - Please be advised of a maintenance that is scheduled to occur on

Sunday, November 2, 2025:
3:00 AM - 7:00 AM EST
2:00 AM - 6:00 AM CST
1:00 AM - 5:00 AM MST
12:00 AM - 4:00 AM PST
 8:00 AM - 12:00 PM GMT
 7:00 PM - 11:00 PM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 30 minutes.

If you have any questions, please contact support.
Oct 29, 16:19 EDT
Scheduled Maintenance 68450- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Nov 2, 07:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 03:01 EST
Scheduled - Maintenance ID 68450- Please be advised of a maintenance that is scheduled to occur on 

Sunday, November 2, 2025:

3 AM EST - 7 AM EST
2 AM CST - 6 AM CST
1 AM MST - 5 AM MST
1 AM PDT - 4 AM PST
8 AM GMT - 12 PM GMT
7 PM AEDT - 11 PM AEDT


This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes. Please note the times above; this change takes place during the process of Daylight Savings Time ending across time zones. 

If you have any questions, please contact support.
Oct 28, 09:20 EDT
Scheduled Maintenance 68644 - Blackbaud eTapestry®
Completed - The scheduled maintenance has been completed.
Nov 2, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 03:00 EST
Scheduled - Maintenance ID 68644 - Please be advised of a maintenance that is scheduled to occur on 

Sunday, November 2, 2025:
3 AM EST - 6 AM EST
2 AM CST - 5 AM CST
1 AM MST - 4 AM MST
1 AM PDT - 3 AM PST
8 AM GMT - 11 AM GMT
7 PM AEDT - 10 PM AEDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 3 hours. Please note the times above; this change takes place during the process of Daylight Savings Time ending across time zones.

If you have any questions, please contact support.
Oct 27, 13:33 EDT
Nov 1, 2025
Scheduled Maintenance 68646 - Blackbaud Fundraiser Performance Management™ / Blackbaud Guided Fundraising™
Completed - The scheduled maintenance has been completed.
Nov 1, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 08:00 EDT
Scheduled - Maintenance ID 68646 - Please be advised of a maintenance that is scheduled to occur on 

Saturday, November 1, 2025:
 8:00 AM - 11:00 AM EDT
 7:00 AM - 10:00 AM CDT
 6:00 AM - 9:00 AM MDT
 5:00 AM - 8:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, your services will be unavailable for no longer than 3 hours. 

If you have any questions, please contact support.
Oct 27, 13:29 EDT
Critical Maintenance 68790 - ResearchPoint™
Completed - The scheduled maintenance has been completed.
Nov 1, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 22:00 EDT
Scheduled - Maintenance ID 68790 - Please be advised of a critical maintenance that is scheduled to occur on

Friday, October 31, 2025:
10:00 PM - 12:00 AM EDT
9:00 PM - 11:00 PM CDT
8:00 PM - 10:00 PM MDT
7:00 PM - 9:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 2 minutes. 

If you have any questions, please contact support.
Oct 31, 15:52 EDT
Oct 31, 2025
Scheduled Maintenance 68092 - Financial Edge® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Oct 31, 03:03 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:01 EDT
Scheduled - Maintenance ID 68092 - Please be advised of a maintenance that is scheduled to occur on

Thursday, October 30, 2025:
• 11:00 PM - 3:00 AM EDT
• 10:00 PM - 2:00 AM CDT
• 9:00 PM - 1:00 AM MDT
• 8:00 PM - 12:00 AM PDT

This maintenance is necessary to update Raiser's Edge® to Patch 39.
During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Oct 23, 11:45 EDT
Scheduled Maintenance 68091 - Financial Edge® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Oct 31, 03:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:01 EDT
Scheduled - Maintenance ID 68091 - Please be advised of a maintenance that is scheduled to occur on

Thursday, October 30, 2025:
• 11:00 PM - 3:00 AM EDT
• 10:00 PM - 2:00 AM CDT
• 9:00 PM - 1:00 AM MDT
• 8:00 PM - 12:00 AM PDT

This maintenance is necessary to update Raiser's Edge® to Patch 39.
During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Oct 23, 11:47 EDT
Scheduled Maintenance 67424 - Blackbaud Altru® Release
Completed - The scheduled maintenance has been completed.
Oct 31, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:01 EDT
Scheduled - Maintenance ID 67424 - Please be advised of a maintenance that is scheduled to occur on

Thursday, October 30, 2025:
• 11:00 PM - 03:00 AM EDT
• 10:00 PM - 02:00 AM CDT
• 9:00 PM - 01:00 AM MDT
• 8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud Altru® to version 5.35.
During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Oct 23, 11:43 EDT
Scheduled Maintenance 68090 - Financial Edge® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Oct 31, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 23:00 EDT
Scheduled - Maintenance ID 68090 - Please be advised of a maintenance that is scheduled to occur on

Thursday, October 30, 2025:
• 11:00 PM - 3:00 AM EDT
• 10:00 PM - 2:00 AM CDT
• 9:00 PM - 1:00 AM MDT
• 8:00 PM - 12:00 AM PDT

This maintenance is necessary to update Raiser's Edge® to Patch 39. During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Oct 23, 11:12 EDT
Oct 30, 2025
Scheduled Maintenance 68625 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Oct 30, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:01 EDT
Scheduled - Maintenance ID 68625 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 29, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Oct 24, 17:25 EDT
Scheduled Maintenance 68626 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Oct 30, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:02 EDT
Scheduled - Maintenance ID 68626 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 29, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Oct 24, 17:23 EDT
Scheduled Maintenance 68475- Blackbaud Luminate Online®
Completed - The scheduled maintenance has been completed.
Oct 30, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 23:00 EDT
Scheduled - Maintenance ID 68475- Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 29, 2025:

11:00 PM - 2:00 AM EDT
10:00 PM - 1:00 AM CDT
9:00 PM - 12:00 AM MDT
8:00 PM - 11:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Oct 22, 11:46 EDT
Oct 29, 2025
Scheduled Maintenance 68631 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Oct 29, 23:02 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 19:00 EDT
Scheduled - Maintenance ID 68631 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 29, 2025:
11:00 PM - 3:00 AM GMT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Oct 24, 17:21 EDT
Scheduled Maintenance 68629 - Blackbaud Raiser's Edge NXT® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Oct 29, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 19:01 EDT
Scheduled - Maintenance ID 68629 - Please be advised of a maintenance that is scheduled to occur on 

Wednesday, October 29, 2025:
11:00 PM - 3:00 AM GMT

This maintenance is necessary to perform an update in our environment. During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. Your web view access will remain uninterrupted during this maintenance.

If you have any questions, please contact support.
Oct 24, 17:19 EDT
Scheduled Maintenance 67423- Blackbaud Altru® Release
Completed - The scheduled maintenance has been completed.
Oct 29, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:01 EDT
Scheduled - Maintenance ID 67423- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 28, 2025:

11:00 PM - 03:00 AM EDT
10:00 PM - 02:00 AM CDT
9:00 PM - 01:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Blackbaud Altru® to version 5.35.

During this maintenance window, your services will be unavailable for no longer than 15 minutes.

If you have any questions, please contact support.
Oct 22, 11:49 EDT
Critical Maintenance 68730 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Oct 29, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 EDT
Scheduled - Maintenance ID 68730 - Please be advised of a critical maintenance that is scheduled to occur on

Tuesday, October 28, 2025:
11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

Wednesday, October 29, 2025:
3:00 AM - 7:00 AM GMT
2:00 PM - 6:00 PM AEDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Oct 28, 17:00 EDT
Scheduled Maintenance 68089- Financial Edge® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Oct 29, 03:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:01 EDT
Scheduled - Maintenance ID 68089- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 28, 2025:

11:00 PM - 3:00 AM EDT
10:00 PM - 2:00 AM CDT
9:00 PM - 1:00 AM MDT
8:00 PM - 12:00 AM PDT

This maintenance is necessary to upgrade Raiser's Edge® to Patch 39.

During this maintenance window, your services will be unavailable for no longer than 3 hours. Users in Database View (active Citrix user sessions) will be presented with a 15-minute warning to save work and log out.

If you have any questions, please contact support.
Oct 22, 11:54 EDT
Critical Maintenance 68645 - Blackbaud Altru® / Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Oct 29, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 EDT
Scheduled - Maintenance ID 68645 - Please be advised of a critical maintenance that is scheduled to occur on 

Tuesday, October 28, 2025:

10:00 PM - 12:00 AM EDT
9:00 PM - 11:00 PM CDT
8:00 PM - 10:00 PM MDT
7:00 PM - 9:00 PM PDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Oct 24, 16:59 EDT
Oct 28, 2025
Critical Maintenance 68729 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Oct 28, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 19:00 EDT
Scheduled - Maintenance ID 68729 - Please be advised of a critical maintenance that is scheduled to occur on

Tuesday, October 28, 2025:
11:00 PM - 3:00 AM GMT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 5-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Oct 28, 16:56 EDT
Scheduled Maintenance 68088- Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Oct 28, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 19:00 EDT
Scheduled - Maintenance ID 68088- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 28, 2025:

11:00 PM - 3:00 AM GMT

This maintenance is necessary to upgrade Raiser's Edge® to Patch 39.

During this maintenance window, your services will be unavailable for no longer than 3 hours. Users in Database View (active Citrix user sessions) will be presented with a 15-minute warning to save work and log out.

If you have any questions, please contact support.
Oct 22, 11:59 EDT
Critical Maintenance 68675 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Oct 28, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 18:00 EDT
Scheduled - Maintenance ID 68675 - Please be advised of a critical maintenance that is scheduled to occur on 

Tuesday, October 28, 2025:

10:00 PM - 12:00 AM GMT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Oct 24, 17:06 EDT
Scheduled Maintenance 68087- Financial Edge® / Raiser's Edge®
Completed - The scheduled maintenance has been completed.
Oct 28, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 09:00 EDT
Scheduled - Maintenance ID 68087- Please be advised of a maintenance that is scheduled to occur on 

Tuesday, October 28, 2025:

12:00 AM - 3:00 AM AEDT

This maintenance is necessary to upgrade Raiser's Edge® to Patch 39.

During this maintenance window, your services will be unavailable for no longer than 2 hours and 30 minutes. Users in Database View (active Citrix user sessions) will be presented with a 15-minute warning to save work and log out.

If you have any questions, please contact support.
Oct 22, 12:03 EDT
Critical Maintenance 68677 - Blackbaud CRM™
Completed - The scheduled maintenance has been completed.
Oct 28, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 07:00 EDT
Scheduled - Maintenance ID 68677 - Please be advised of a critical maintenance that is scheduled to occur on 

Tuesday, October 28, 2025:

10:00 PM - 12:00 AM AEDT

This critical maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 5 minutes.

If you have any questions, please contact support.
Oct 24, 17:03 EDT
Scheduled Maintenance 68560- Blackbaud Financial Aid Management™ / Blackbaud Tuition Management™
Completed - The scheduled maintenance has been completed.
Oct 28, 06:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 05:01 EDT
Scheduled - Maintenance ID 68560- Please be advised of a maintenance that is scheduled to occur on

Tuesday, October 28, 2025:
5:00 AM - 6:30 AM EDT
4:00 AM - 5:30 AM CDT
3:00 AM - 4:30 AM MDT
2:00 AM - 3:30 AM PDT

This maintenance is necessary to perform updates in our environment.
During this maintenance window, your services will be unavailable for no longer than 12 minutes.

If you have any questions, please contact support.
Oct 22, 09:08 EDT
Scheduled Maintenance 68518 - Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Oct 28, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 02:00 EDT
Scheduled - Maintenance ID 68518 - We would like to inform you that we will be performing maintenance on

Monday, October 27, 2025:
• 11:00 PM - 02:00 AM PDT

Tuesday, October 28, 2025:
• 02:00 AM -05:00 AM EDT
• 01:00 AM - 04:00 AM CDT
• 12:00 AM - 03:00 AM MDT
• 06:00 AM - 09:00 AM GMT
• 05:00 PM - 08:00 PM AEDT

Your services will be unavailable for up to 15 minutes:

• Blackbaud Checkout*
• Blackbaud Merchant Services™
• Blackbaud Payment Services

*Note: Forms and solutions that use new checkout - such as online forms created through Blackbaud Luminate Online, Blackbaud Online Giving, and Blackbaud Raiser's Edge NXT - remain fully operational, as new checkout requires no downtime during releases. For more information, see Checkout Overview.

Payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This maintenance supports our commitment to secure, modern, and compliant payment processing. The Blackbaud maintenance page will be updated immediately following maintenance completion.

We continue to work to maximize availability of your Blackbaud Integrated Payments solutions. When downtime is required, you can still provide donation-processing capabilities to your constituents by leveraging our new checkout experience or JustGiving from Blackbaud platform, which are not impacted by this maintenance. JustGiving can be utilized by including a URL link to a separate JustGiving donation checkout. There is no cost to setting up or using JustGiving; in addition, there are no subscription fees, no platform fees, and no processing fees. This approach provides you with two powerful Blackbaud giving platforms when needed.

If you have any questions, please contact support.
Oct 23, 17:12 EDT
Oct 27, 2025
Scheduled Maintenance 68472- Blackbaud Luminate Online® ITC/DEV
Completed - The scheduled maintenance has been completed.
Oct 27, 22:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 19:00 EDT
Scheduled - Maintenance ID 68472- Please be advised of a maintenance that is scheduled to occur on 

Monday, October 27, 2025:

7:00 PM - 10:00 PM EDT
6:00 PM - 9:00 PM CDT
5:00 PM - 8:00 PM MDT
4:00 PM - 7:00 PM PDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, your services will be unavailable for no longer than 3 hours.

If you have any questions, please contact support.
Oct 22, 11:35 EDT
Oct 26, 2025
Scheduled Maintenance 68207- Blackbaud Online Express™
Completed - The scheduled maintenance has been completed.
Oct 26, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 03:01 EDT
Scheduled - Maintenance ID 68207- Please be advised of a maintenance that is scheduled to occur on 

Sunday, October 26, 2025:

3:00 AM - 7:00 AM EDT
2:00 AM - 6:00 AM CDT
1:00 AM - 5:00 AM MDT
12:00 AM - 4:00 AM PDT
7:00 AM - 11:00 AM GMT
6:00 PM - 10:00 PM AEDT

This maintenance is necessary to perform an update in our environment.

During this maintenance window, there will be a 20-minute period where you may experience several brief service interruptions, however, you should be able to immediately log back in. 

If you have any questions, please contact support.
Oct 21, 13:07 EDT
Scheduled Maintenance 68304- Multiple Services Affected
Completed - The scheduled maintenance has been completed.
Oct 26, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 03:00 EDT
Scheduled - Maintenance ID 68304- We would like to inform you that we will be performing maintenance on Sunday, October 26, 2025 during the following maintenance window:

03:00 AM - 06:00 AM EDT
02:00 AM - 05:00 AM CDT
01:00 AM - 04:00 AM MDT
12:00 AM - 03:00 AM PDT
07:00 AM - 11:00 AM GMT
06:00 PM - 09:00 PM AEDT

Starting at 03:00 AM EDT your services will be unavailable for up to two hours. Any payment transactions submitted while your services are unavailable will fail and will not be queued for processing. This necessary maintenance is part of our commitment to providing our customers with modern, performant, secure, compliant and innovative payment processing solutions. The Blackbaud maintenance page will be updated immediately following maintenance completion.

If you have any questions, please contact support.
Oct 21, 13:00 EDT
Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage